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[Podcast] What If? So What? Episode 2: What If I Convinced The CEO To Embrace Design?

Perficient

podcast , host Jim Hertzeld interviews Chris Bernard, VP of User Experience and Design at CDK Global and asks “What would happen if we convinced the CEO to embrace design?” Chris Bernard, VP of UX and Design, CDK Global is an executive focused on design, technology and strategy based in Chicago.

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Why Slow Internet Is Holding Back eCommerce

PYMNTS

Although more and more retailers are dabbling in new technology trends — hello, virtual reality shopping — consumers might not actually get the benefits of these advancements due to a problem that’s been facing the World Wide Web almost since its inception: slow internet connections.

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As Sharing Services Face Backlash, Payments Takes A Bigger Role

PYMNTS

Those controversies have notably played out in San Francisco , though other cities, including Chicago and Los Angeles, are going through them at their own pace. This means localizing their services and not taking a one-size-fits-all approach when it comes to payment methods and user experiences.

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Amazon Offers Prime Members Restaurant Delivery

PYMNTS

Amazon Prime members already have access to the restaurant delivery option in cities like Atlanta, New York, Los Angeles, Chicago and Miami, to name a few. The amazing user experience on Amazon platforms is the best, and we want to associate ourselves with the best in the industry.”

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Should QSRs Be Scared Of ‘Ghost’ Restaurants?

PYMNTS

Similarly, Uber Eats contacted a local pizzeria in Chicago after noticing that people in the area were searching for “chicken” through the delivery app and not finding available options. The virtual restaurant business model is becoming increasingly popular as technology improves the user experience.

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The Ever-Widening, Eye-Opening OmniReadi Gap

PYMNTS

The goal is to measure how well merchants are providing a consistent, frictionless experience that allows consumers to browse their sites whenever and however they choose. Additionally, the Index reveals how individual omnichannel merchant’s user experiences stack up across the board.

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Today In B2B: Orange Bank's SMB Takeover; EU Supply Chain Default Fears

PYMNTS

According to the report, Udaan plans to use the funding to reach out to more small businesses around the country, expand its selection of products and improve the user experience, along with bolstering its technology program and supply chain finance infrastructure and expanding its SMB financing capabilities.

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