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Self-service banking to feature front and center at Bank Customer Experience Summit

ATM Marketplace

Self-service banking will be a major topic at the upcoming Bank Customer Experience Summit, being held in Chicago from Aug. In fact, an entire panel, entitled "Self-service Strategies for Success," will address the technology in detail. 31 to Sept 1.

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A 'prophet' reveals 5 tips FIs can use to create great customer experiences

Payments Dive

At the Bank Customer Experience Summit this week in Chicago, retail authority Doug Stephens highlighted shifts in demographics, technology and media that are completely transforming the consumer landscape — and the very essence of retail banking.

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How Can Real-Time Decisions Improve the Customer Experience?

PYMNTS

With so much data available, is your organization harnessing it in the most efficient way in order to truly reap all the benefits of big data including driving innovation and improving the customer experience? Joe received a BA in Economics from Lewis University and an MA in Economics from the University of Illinois at Chicago.

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Walgreens Brings Mobile Technology To Stores

PYMNTS

To help improve the productivity of workers and enrich the customer experience, Walgreens is tapping into mobile technology as it bridges the digital and brick-and-mortar store experiences. Zebra said that the technology can help workers with their daily tasks and helping customers.

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Salesforce Launches NFT Cloud

Perficient

The first version of NFT Cloud was released in a limited pilot in mid-June at the Salesforce Connections conference in Chicago. This product represents Salesforce’s initial entry into blockchain technology. It is a component of the Commerce Cloud suite and allows customers to sell NFTs on the Salesforce Customer 360 Platform.

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[Podcast] What If? So What? Episode 2: What If I Convinced The CEO To Embrace Design?

Perficient

Chris Bernard, VP of UX and Design, CDK Global is an executive focused on design, technology and strategy based in Chicago. Chris has 15+ years as a leader applying design thinking principles to organizational change, entrepreneurship, emerging technology, digital transformation, devices, software, and technical platforms.

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How Scotiabank ensures a seamless customer experience at the ATM

ATM Marketplace

At the recent BCX Summit in Chicago, Scotiabank VP Jorge Lemus talked about the evolving role of ATM technology in enabling a great end-user experience.

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