Chicago Customer Experience Innovation Technology 
PYMNTS
JUNE 22, 2016
With so much data available, is your organization harnessing it in the most efficient way in order to truly reap all the benefits of big data including driving innovation and improving the customer experience? Joe received a BA in Economics from Lewis University and an MA in Economics from the University of Illinois at Chicago.
Perficient
AUGUST 1, 2022
The first version of NFT Cloud was released in a limited pilot in mid-June at the Salesforce Connections conference in Chicago. This product represents Salesforce’s initial entry into blockchain technology. It is a component of the Commerce Cloud suite and allows customers to sell NFTs on the Salesforce Customer 360 Platform.
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PYMNTS
JANUARY 9, 2019
To help improve the productivity of workers and enrich the customer experience, Walgreens is tapping into mobile technology as it bridges the digital and brick-and-mortar store experiences. Zebra said that the technology can help workers with their daily tasks and helping customers.
PYMNTS
NOVEMBER 25, 2019
You might end up ordering or paying with your face via facial recognition technology. Assuming the consumer has a mobile device and uses Apple or Google, the technology can push a loyalty program sign-up offer — sometimes including pre-filled forms — via the person’s NFC-enabled phone. That’s a view of the future,” he said.
PYMNTS
FEBRUARY 24, 2020
But with consumer spending holding steady, it’s important for retailers to grasp the opportunity to create innovative ways to get, keep and grow customers. The consumer doesn’t just buy a candle – she has an experience that extends well beyond the purchase. And so does the recipient.
PYMNTS
JANUARY 30, 2020
BMO expanded its footprint to the United States by purchasing Harris Bank of Chicago in 1984. The bank now handles $512 billion in assets for more than 12 million customers, many of whom have undergone their own personal banking transformations. “We BMO has implemented several new technologies as part of its digital transformation.
PYMNTS
MARCH 13, 2019
Luxury department store retailers are combining digital shopping technology with dining experiences in their latest locations as part of their overall innovation plans. Neiman Marcus is gearing up to open what it describes as a “multi-level retail experience” at a new development in Manhattan.
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