Chicago Customer Experience Operations Technology 
PYMNTS
JUNE 22, 2016
With so much data available, is your organization harnessing it in the most efficient way in order to truly reap all the benefits of big data including driving innovation and improving the customer experience? Joe received a BA in Economics from Lewis University and an MA in Economics from the University of Illinois at Chicago.
PYMNTS
JANUARY 30, 2020
The banking industry is increasingly favoring self-service, as customers making transactions grow to prefer tellerless ATM and kiosk interactions. BMO expanded its footprint to the United States by purchasing Harris Bank of Chicago in 1984. BMO has implemented several new technologies as part of its digital transformation.
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PYMNTS
JUNE 22, 2018
Through their strategic partnership, the companies will experiment with the integration of Microsoft AI technologies into M&S stores, as well as the retailer’s broader operations, retail news source Chain Store Age reported. “We The news also comes as Microsoft is working on self-checkout technology.
PYMNTS
NOVEMBER 25, 2019
You might end up ordering or paying with your face via facial recognition technology. Assuming the consumer has a mobile device and uses Apple or Google, the technology can push a loyalty program sign-up offer — sometimes including pre-filled forms — via the person’s NFC-enabled phone. That’s a view of the future,” he said.
PYMNTS
FEBRUARY 19, 2020
But Foxtrot, a small company out of Chicago, is reinventing convenience store retail and taking it uptown. It’s an ambitious business model, which so far has been limited to eight locations in Chicago, but certainly enough to prove the concept for LaVitola, who is an investment banker by trade, and his team.
PYMNTS
FEBRUARY 19, 2020
But Foxtrot, a small company out of Chicago, is reinventing convenience store retail and taking it uptown. It’s an ambitious business model, which so far has been limited to eight locations in Chicago, but certainly enough to prove the concept for LaVitola, who is an investment banker by trade, and his team.
PYMNTS
DECEMBER 26, 2019
To help bring these options to more consumers, retailers and technology companies decided to join forces. and Chicago. Starbucks kicked off 2019 by adding additional cities to its delivery network through a partnership with Uber Eats.
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