PYMNTS

SEPTEMBER 19, 2019

Merchants and FIs have been turning to such solutions to help customers quickly and securely transact. These solutions can analyze consumers’ personally identifiable information (PII) and transactional data, helping combat and identify irregular credit card activity for specific patterns — whether false positives or actual fraud.

Fraud 128

Fraud Security System Data 128

PYMNTS

SEPTEMBER 13, 2019

percent saying they believe the security of transactions being made via mobile banking apps would be stronger if they had greater control over those apps’ authentication requirements. percent are given the option to choose the type of authentication methods they want to protect their mobile banking app transactions’ security.

Fraud 166

Fraud Mobile Digital Banking Security 166

PYMNTS

JULY 17, 2019

In a recent Mastercard study, it was revealed that only 25 percent of online merchants were aware of SCA requirements , and of that group, 24 percent said they have no plans to support the requirements by the deadline. Dragging their heels could have serious financial implications, according to a separate study by Stripe.

Retail 162

Retail User Experience Compliance Regulation 162

PYMNTS

DECEMBER 31, 2020

This study showed that the home had become the consumer’s commerce command center as they changed their daily routines to do more of their work and more of their once-physical errands from home. This study showed that consumers display significant interest in real-time payments once they fully understand them. 31 percent bank via app.

Data 277

Data Innovation Payments Millennials 277

PYMNTS

SEPTEMBER 26, 2016

Earlier this year, cybercriminals stole $81 million from the Bangladeshi central bank, and they also stole the trust that the SWIFT global payments network had built with its 11,000 users. According to a study by PYMNTS in conjunction with fraud detection company Forter, fraud jumped 137 percent in the U.S.

Security 100

Security Fraud System User Experience 100

PYMNTS

JANUARY 31, 2018

The survey from that identity assurance provider, conducted across 2,000 individuals, found that when it comes to applying for financial products at a financial institution (FI) — from checking accounts to credit cards — 40 percent of those online applications are never finished. And the frustration level has grown.

Online 153

Online Security Course Mobile 153

PYMNTS

MARCH 20, 2020

As the coronavirus got up close and personal during the week of March 2, PYMNTS put a study into the field on March 6 to a census-based panel of approximately 2,128 consumers in the United States. It takes effort to balance seamless-but-fraud-free user experiences. Most reports put the country in its first steps of recovery. .

Technology 181

Technology Apple New York City social media 181

PYMNTS

AUGUST 15, 2019

A pair of late 2016 studies indicated that Japanese consumers, despite being digitally enthused, vastly preferred to make their payments in cash , with 70 percent of consumers across demographic groups reflecting that preference. credit card and 10 percent with other types of credit cards. And that problem is cash.

Mobile 154

Mobile Payments National Marketing 154

PYMNTS

JULY 24, 2019

Conventional wisdom seems to hold that challenger banks will eat traditional financial institutions’ collective lunch in the race for deposits, for checking, even for credit cards. Big Tech is good at promoting, designing and improving the user experience, he said. But legacy FIs, he said, do have a significant weapon at hand.

Digital Banking 160

Digital Banking UX Online Innovation 160

PYMNTS

NOVEMBER 12, 2019

The latest Fraud Decisioning Playbook highlights how eCommerce merchants, financial institutions and other businesses are embracing fraud decisioning solutions to enable secure, seamless experiences for legitimate users. The study also found that 80 percent of analysts’ time is spent discovering and preparing data.

Fraud 100

Fraud Data Tools User Experience 100

Gonzobanker

JANUARY 17, 2020

In the soon to be released What’s Going On In Banking study, Cornerstone ’s Ron Shevlin shows that both bank and credit union execs are most fearful of big tech (Amazon Prime, Venmo, Apple Card) primarily because of their great data reach and ability to drive customer experience.

Customer Experience 127

Customer Experience Fintech Regional Cards 127

PYMNTS

JANUARY 10, 2020

It’s about user experiences,” Boyle told Webster when describing the ongoing evolution of the connected vehicle ecosystem. “It This annual study found that super-connected consumers own at least six connected devices, while the average super-connected consumer owns as many as 7.7 It can’t be technology for technology’s sake.

Las Vegas 170

Las Vegas Software Payments User Experience 170

PYMNTS

JANUARY 28, 2019

It is also, according to reports, a favored new method by thieves, who will access someone else’s credit card information, use it to create a Fortnite account and then buy V-bucks, the game’s currency. Capital One ’s further reprots domestic card loans increased 8 percent or $5.8 Credit card loans increased 5 percent to $116.4

Video 128

Video Data Google Cards 128

Fintech Labs Insights

SEPTEMBER 15, 2015

The number of payment methods is drastically increasing – from debit and credit cards to Apple Pay, Google Wallet, PayPal, and Bitcoin. In this session with Nexmo , learn how cloud communications tools are being used to significantly decrease fraud, protect user identity, and boost overall customer experience. Kabbage.

User Experience 12

User Experience Fraud Bitcoin Customer Experience 12

Tomorrow's Transactions

APRIL 29, 2015

Banks are under pressure to do something abut security, so now that everyone has a smartphone it’s probably time to rethink the hodge-podge of measures we have now and standardise around the handset. The app is designed to heighten security as well as to improve the overall member experience.

Security 30

Security Fraud User Experience Online 30

PYMNTS

OCTOBER 24, 2016

The 23 percent of users trying Apple Pay in June 2016 represents an upward trend instead of the decreasing percentage revealed in the two previous PYMNTS Apple Pay studies. The appeal of design and positive user experience goes on to influence a consumer’s likelihood to complete a transaction.

UX 100

UX Mobile Apple Trends 100

PYMNTS

JUNE 27, 2016

Working with our partner, InfoScout, we fielded our latest quarterly consumer study of Apple Pay adoption and usage in early June and just completed our analysis. People who haven’t tried Apple Pay say they’re satisfied with what they’re using today – which in the day and age of EMV chip cards and dipping and waiting, is, frankly, surprising.

Apple 165

Apple Mobile Cards Payments 165

Fintech Labs Insights

MAY 13, 2015

m-Aegis is the only comprehensive, multi-factor, telco-independent, authentication and security solution for mobile applications and OTP replacement. Mobile banking and payments are exploding: Juniper Research predicts there will be more than 1B mobile banking users worldwide by 2017. However, with opportunity come risks.

Mobile 12

Mobile User Experience New York Study 12

PYMNTS

JANUARY 2, 2017

The spring brought coverage of mobile advertising and payments on the go at food trucks as small, smart device-powered businesses, and in the fall, we looked at the biggest trends in digital security at the annual Money20/20 Conference in Las Vegas. DIGITAL IDENTITY TRACKER. In short, biometrics are here to stay,” McDowell told PYMNTS.

Retail 123

Retail Millennials blockchain Mobile 123

PYMNTS

APRIL 23, 2018

Traditional acquirers are being marginalized by technology players that provide solutions — not just payments processing — to software platforms who want more control over the end-to-end payments experience for the merchants with which they do business. To name but a few. Playing the Digital and Physical Fields.

Retail 117

Retail Maine Lending Software 117

CB Insights

OCTOBER 10, 2017

These companies are making it easier to make a budget, invest, and buy stocks, as well as to get loans and credit cards. The secrets of user growth. To build a successful personal finance management tool, it’s important to understand the dynamics of user acquisition and growth. Stash teaches its users how to invest.

Tools 78

Tools Millennials US Maine 78

CB Insights

MAY 15, 2019

It is also looking at integrating banking solutions into wearables and how the internet of things (IoT) could improve the customer experience. Notable projects: Card Free Access is a program developed out of the lab that allows Wells Fargo Banking customers to access ATMs through a variety of methods without their cards.

Innovation 78

Innovation blockchain Technology Groups 78

PYMNTS

OCTOBER 1, 2018

Ten years after Amazon launched, it was nearing 70 million users and had just launched Amazon Prime. Ten years after Visa and Mastercard launched, they had each licensed their tech to thousands of banks that had cards in the hands of millions of consumers, who were using them to buy things at millions of merchants.

Bitcoin 214

Bitcoin blockchain cryptocurrency Innovation 214

PYMNTS

DECEMBER 5, 2016

The driver of this shift is the mobile device, and the competition is the mobile app with the best user experience, regardless of whose name is on the app and the depth and breadth of products they offer. If your plastic card wasn’t everywhere that a consumer wanted you to be in a store, you were more or less nowhere.

Retail 100

Retail Payments Mobile Innovation 100

CB Insights

OCTOBER 31, 2017

The Pivot : We came up with a fresh take on the plethora of AR-style apps that create visual effects based on face detection and tracking… [Poor user experience] had a big impact on our retention metrics. So its secured lender, which [founder Scott] Jones didn’t name, recently emptied ChaCha’s bank accounts.

Company 78

Company US San Francisco Capital 78