PYMNTS

JANUARY 3, 2019

A new study has revealed that retailers will lose around $130 billion in digital CNP (Card-not-Present) fraud between 2018 and 2023. This is something about which retailers remain undereducated, and has allowed fraudsters to capitalize on relatively low FDP spend,” explained research author Steffen Sorrell in a press release.

Fraud 152

Fraud Study Retail Online 152

PYMNTS

NOVEMBER 9, 2020

For retailers, it is a time of reexamination. Digital-first or digital-native retailers made it so. Retail’s own performance reflected that shift. The conversations in retail boardrooms and war rooms in November of 2021 will center on how to direct some of that pent-up demand their way. The Numbers Have It. and Brazil.

Retail 295

Retail Online Branding Data 295

PYMNTS

JANUARY 15, 2021

In the inaugural QR Code Payments Tracker® , PYMNTS explores the latest in the world of QR codes, including new implementations at retailers and payment providers, the security concerns facing this payment method, and the pandemic’s effect on the development and rollout of QR code-enabled payment options. Retail Environment.

Retail 207

Retail Security Payments United States 207

PYMNTS

NOVEMBER 4, 2019

According to a new LexisNexis study , overall retail fraud attempts doubled year-over-year and tripled since 2017. The rise of mobile commerce and selling of digital goods has added to retailers’ fraud problems. In fact, North America’s top 1000 online retailers have sold $143 billion worth of goods to customers outside the U.S.,

Fraud 124

Fraud Retail Online Study 124

PYMNTS

JANUARY 23, 2019

This marks a change for Target — a retailer that had, up to this point, enabled mobile pay only for its own mobile wallet app and the Target-branded REDcard linked to it. For the How We Will Pay 2018 Edition , PYMNTS and Visa conducted its annual study of U.S. In the study, two things became obvious.

Cards 171

Cards Mobile Study Retail 171

PYMNTS

JULY 9, 2019

Automated retail might conjure up images of robot cashiers, but beyond a few convenience stores in Japan and Korea, that sci-fi development hasn’t yet become reality for the wider world. The latest Automated Retail Tracker explores these trends and new developments in the unattended retail space.

Retail 180

Retail Houston Minnesota Austin 180

PYMNTS

MARCH 12, 2020

Today a customer may walk into a retail location in the midst of a pandemic. In fact, experiential retail does not sleep during a pandemic or any other external event. Technology and attention to detail can extend experience to any corner of the globe or any business vertical. First, retailers need the right mindset,” he said.

Retail 141

Retail Course Study Online 141

PYMNTS

NOVEMBER 25, 2019

Retail innovation comes from various places – and for the new decade, that includes quick-service restaurants (QSRs), the site of massive technological change. Self-service kiosks have been gaining popularity, and cutting-edge technology like biometrics is starting to be integrated. Pickup Windows. Contactless Payments.

Innovation 153

Innovation Retail New York City Minnesota 153

PYMNTS

OCTOBER 19, 2018

The Nationwide fourth annual business owner survey released at the end of last month, which surveyed 1,000 small and mid-sized business owners about their views on cybersecurity, found that an overwhelming majority – 91 percent – use connected technology. The Vulnerabilities of Retail (and Other Sectors).

Study 191

Study Security Survey Data 191

PYMNTS

JULY 11, 2019

They can also see where a child or partner is using a shared credit card in real time and can even restrict usage at establishments deemed off-limits. The thing is, fewer than one-quarter of consumers currently use mobile card services. The thing is, fewer than one-quarter of consumers currently use mobile card services.

Cards 122

Cards Mobile Retail Fraud 122

PYMNTS

MAY 13, 2019

As technology reshapes the way buyers access goods and services, consumer expectations are moving targets, and merchants that hope to survive can’t afford to fall behind. From Reis & Irvy’s to Vengo , merchants and technology companies are reinventing the world of vending technology through smart devices.

Retail 177

Retail Marketing eBook Atlanta 177

PYMNTS

JUNE 12, 2019

One example in retail and payments is tech incubators — specifically, those run by specific companies and brands, a trend that shows signs of growing even more in the 2020s (which, let us remind you, are only a few months away). LISNR Case Study. The basic idea behind LISNR is to send data securely via audio.

Innovation 192

Innovation Retail Metro Case Study 192

PYMNTS

JANUARY 12, 2021

In today’s top retail news, Dollar Shave Club (DSC)’s board of directors have named a new CEO for the brand, while Albertsons Companies registered a digital sales growth spike in its third quarter fiscal 2020 results. Plus, Salesforce has revealed a new loyalty management platform for companies.

Retail 145

Retail Branding Study Management 145

PYMNTS

JULY 3, 2019

That’s when there is generally another point of frustration and friction: checking out after the dental work, perhaps giving over a payment card and signing up for another appointment. In fact, the vast majority of the growth NMI is seeing is happening almost entirely outside of retail. She was able to simply go home. “It

Retail 133

Retail Software Mobile Payments 133

PYMNTS

NOVEMBER 8, 2019

The rise of unattended retail – from yesterday’s vending machines full of candy and soda to today’s upscale self-service conduits where one can get kiosk champagne at a hotel (it’s true!) – all started with digital payments. That growth came as vending and unattended retail firms struggled to compete with big-box retailers.

Retail 108

Retail Michigan Branding Mobile 108

PYMNTS

JULY 6, 2020

Customers are also looking for options like digital and card-not-present (CNP) transactions that allow them to make eCommerce purchases as smoothly and seamlessly as possible. . Safety Concerns Encourage Contactless Card Use . This technology has witnessed slow adoption in the U.S., One credit card network reported that U.S.

Cards 130

Cards Survey Examples Retail 130

PYMNTS

DECEMBER 3, 2019

Though commercial card innovation has recently hit an acceleration point, there is still plenty of room for progress. Power took one key friction point of the small business (SMB) credit card market to task. “Basics like credit card terms, and benefits and services, are the lowest-scoring factors in our study.

Cards 101

Cards Innovation Tools Study 101

PYMNTS

OCTOBER 21, 2020

One recent study found that 29 percent of customers would stop shopping with retailers that they felt offered inadequate public health or safety measures, for example. Some may opt to alter their physical locations’ layouts, while others reassess the payment methods they offer. Forty-six percent of U.S. About The Playbook.

Retail 174

Retail Payments Report Trends 174

PYMNTS

DECEMBER 17, 2019

One study determined that roughly one-third of consumers have been victimized by fraud, leading them to contact their financial institutions (FIs) to change login credentials, cancel credit cards and guard against suspicious transactions. The Technology Gap That Fosters Fraudsters. The former’s breach affected 100 million U.S.

Technology 142

Technology Fraud Data Security 142

PYMNTS

JULY 6, 2020

If your business touches retail in any way, it might pay to follow a few important breadcrumbs. Worse yet, some analysts fear the triggering of break-lease clauses for retailers in malls if anchor stores leave. All of this will only make malls an even tougher sell to consumers, and to retailers that want consumers to buy their stuff.

Retail 259

Retail Meeting Branding Maine 259

PYMNTS

FEBRUARY 19, 2020

Before Nutrimeals set up an automated retail solution to distribute prepared meals to consumers, the company was delivering food to customers in Calgary and across Western Canada, but it knew from the beginning that it wanted to have kiosks, Co-founder Grace Clark told PYMNTS in an interview. Automated Retail. The Machines.

Retail 132

Retail Apple Study Company 132

PYMNTS

JANUARY 9, 2020

The program is housed in an app that will provide users with a photorealistic AR experience in a 360-degree virtual environment, where they can interact with a number of displays that educate them on the features of their card. To begin, the users must scan their cards on their phones. According to the J.D. Power 2018 U.S.

Cards 131

Cards Examples Regional Apple 131

Perficient

FEBRUARY 17, 2023

Embedded Payments A 2022 study published by the Federal Reserve Bank of San Francisco noted that app payments increased as a percentage of total consumer purchases from 11% in 2019 to 15% in 2020, to 29% in 2021. At just 4 cents per transaction, the fees to the merchant are far less than the 2% to 3% fees charged by credit cards.

San Francisco 275

San Francisco Cards Online Payments 275

PYMNTS

AUGUST 13, 2019

In June, Costco launched a revamped digital membership app that allows members to use its mobile device rather than flashing a physical card upon entry and during checkout. While mobile technology has become an integral part of the in-store experience for many shoppers, they rarely use such tools to make in-store payments. Convenient?

Retail 181

Retail Millennials Mobile Payments 181

PYMNTS

FEBRUARY 6, 2019

One side of its business is about helping retail customers transfer money from one country to another — something like Xoom. As a wholly digital platform that moves funds between accounts, he noted, there are challenges on the retail remittance side of the business. Serving Consumers And Business. The Customer As Issuer.

Cards 189

Cards Retail Payments Marketing 189

PYMNTS

FEBRUARY 24, 2017

Unattended retail is becoming a fixture of the modern-day retail experience, from grocery stores to gas stations to vending machines, and it’s attracting plenty of attention from both consumers and fraudsters. Fraudsters eager to burn unattended retailers . One recent study of U.S.

Retail 109

Retail Fraud Study System 109

PYMNTS

MARCH 26, 2019

Innovators are seeing the potential to shape the way consumers place their orders at quick-service restaurants (QSRs) through digital technology. The company has conducted timed studies, finding that it can take over a minute to make a repeat order through a mobile app, while it takes only about 15 seconds through its service.

Technology 121

Technology Maine Study Google 121

PYMNTS

OCTOBER 30, 2019

And the race to provide such apps – along with better mobile financial and transactional services – is heating up, with fuel coming from such products as Apple Card along with changing consumer preferences. An Apple Card-Like Experience. And there has been at least one early surprise in these infant days of Card App, he said. “We

Cards 103

Cards Mobile Apple Retail 103

PYMNTS

OCTOBER 16, 2020

How We Will Pay 2020 , a study conducted by PYMNTS and Visa , found that cash usage is a fraction of what it used to be given the modern, digitally connected economy. The study also found that the typical U.S. In fact, the only exception the study found is tipping, which many consumers still do with cash.

Payments 166

Payments Study Survey Cards 166

PYMNTS

JANUARY 21, 2021

Merchants, card issuers and banks are no strangers to facing off against evolving fraud threats. The pandemic has driven consumers to make the bulk of their purchases online, leading many businesses and retailers to struggle with securing their digital infrastructures and payments processes while managing floods of orders.

Fraud 148

Fraud Strategy Study Cards 148

PYMNTS

JUNE 26, 2019

Unattended retail is having a moment – a bad moment, as it turns out, in China, according to reports. The challenges there come as kiosks and other forms of unattended retail continue to develop globally. For one, selling fresh groceries via unattended retail is not an easy business. Unattended Failure. Global Growth.

Retail 108

Retail Comparison Report Operations 108

PYMNTS

JANUARY 19, 2021

Studies showed that many consumers in the United States have begun tapping their debit cards more often for payments, for example, with one report finding that debit use rose about 6 percent year over year. Another study found that 55 percent of U.S. Another study found that 55 percent of U.S. The report noted that U.S.

Fraud 155

Fraud Tools Mobile North Carolina 155

PYMNTS

JANUARY 2, 2019

Online glasses retailer Warby Parker was hit by a cybersecurity attack that affected about 198,000 of its customers from late September to late November, according to reports. The company said it didn’t have any indication that the attacks were successful in stealing any credit card information.

Study 185

Study Cards Security Retail 185

PYMNTS

JULY 3, 2017

In our latest Topic TBD, Bob Legters, SVP and chief product officer of Global Retail Payments at FIS , told Karen Webster that the big picture of loyalty amid a changing retail landscape is colored by small considerations, calibrations, speed and, of course, data.

Retail 113

Retail ATM Mobile Cards 113

PYMNTS

OCTOBER 5, 2020

Although the 20-year-old technology has long enjoyed strong adoption in Asia (especially China), 2020 could go down as the year that U.S. And CVS in August became the first major retailer to introduce PayPal QR code technology, which it plans to roll out in its 8,200 U.S. stand-alone stores.

Payments 360

Payments Cards Retail Branding 360

PYMNTS

DECEMBER 23, 2016

This holiday season, studies say consumers are holding retailers to a higher standard than in past years. But brands, merchants and retailers are lacking when it comes to keeping pace with those expectations. But brands, merchants and retailers are lacking when it comes to keeping pace with those expectations.

Retail 100

Retail Mobile Branding Customer Experience 100

Perficient

JANUARY 16, 2023

I remember when my mother stopped shopping at one department store because they wouldn’t give her a charge card in her own name, but another store would on their private-label charge card. Buy/build and gap analysis studies are integral in helping determine where embedded finance may reap the most benefits. . Conclusion .

blockchain 275

blockchain Software Customer Experience Strategy 275