Celent Banking

OCTOBER 10, 2016

A couple weeks ago I attended the Mobile Banking and Payments Summit in NYC for the first time. There’s still plenty of fragmentation in the market : Android is an open system utilizing Host Card Emulation (HCE), while Apple is a closed system using a secure element. This includes Apple Pay, Android Pay, or Samsung Pay.

Mobile 100

Mobile Payments Apple Samsung 100

PYMNTS

JANUARY 3, 2017

credit cards, 1.3 debit cards and 1.3 store affinity cards. And of those 500 users, 38 percent said card usage is driven by how much cash they have on hand; another 25 percent said their choice to use plastic is driven by the rewards that come with those chosen payment methods.

Retail 137

Retail UX Cards Branding 137

American Banker

OCTOBER 28, 2016

SourceMedia, the publisher of American Banker, has unveiled a major content and user experience upgrade to PaymentsSource, its flagship resource for the payments industry.

UX 28

UX User Experience Resources Industry 28

Celent Banking

JUNE 5, 2015

Another case arises when consumers have high interest rate credit card debt. Anchoring on credit card disclosures is very powerful. Initial experiences with the new credit card disclosures shows that borrowers are anchoring on the minimum payment figure, and on occasion paying less each month than they otherwise would.

Conference 100

Conference Taxes User Experience Nebraska 100

Fintech Labs Insights

OCTOBER 5, 2016

I spent too much, my payment is late, I can’t remember where that last $40 from the ATM went, and so on. And one of the easiest ways to do that is when a merchant refund appears on a credit or debit card account. Discover Card merchant refund notification email (29 Sep 2016). What to do about it?

Cards 16

Cards UX User Experience ATM 16

FICO

MARCH 2, 2021

Now, UX (user experience) and the UI (user interface) are underpinning rising customer expectation and transforming the way banks meet the challenges of client journeys, intelligent workflows and reinvented relationship models.

Management 52

Management US UX Guidelines 52

PYMNTS

MAY 8, 2020

Small- to medium-sized businesses (SMBs) are often forced to fit within banks’ consumer-facing services as they are too small to qualify as a corporate client, leaving an opportunity for FinTech innovators to develop unique products, services and user experiences designed for entrepreneurs, freelancers and SMB owners.

User Experience 175

User Experience UX Fintech Tools 175

PYMNTS

SEPTEMBER 23, 2020

In the journey to improve the payments experience, sometimes the best user experience (UX) is an unnoticeable one. FinTechs have had to take on a leadership role to embracing an imbedded payments experience. A Better Payments Experience. A Better Payments Experience.

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Fintech UX Cards Payments 315

Tomorrow's Transactions

AUGUST 24, 2016

From The EMV chip credit card transition in the US has been a disaster — Quartz. The typical US consumer approaches a POS with some trepidation, I imagine, since it is completely opaque as to the experience that awaits them. Tap, swipe, dip, PIN or sign, hand over the card or keep it… every transaction is an adventure.

Cards 30

Cards US ATM UX 30

PYMNTS

JULY 23, 2020

Narayan said it helps to start by picking the right jumping-off point — card relationships. Perfecting The Card Relationship. Debit and credit cards are critical, Narayan said, because they are today’s key tools of the digital commerce ecosystem. The depth of these experiences available in card management is so robust.”.

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UX Cards Google User Experience 165

PYMNTS

NOVEMBER 25, 2019

PYMNTS caught up with VB in the wake of big news from the Big Tech, payments and banking world: Google plans to launch consumer checking accounts next year in partnership with Citigroup and the Stanford Federal Credit Union. Google’s expertise is in UX design,” he noted. “By He offered a general illustration to make that point.

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Google Fintech Payments Apple 272

PYMNTS

FEBRUARY 19, 2018

“Elegant” as a descriptor doesn’t make many appearances in the world of financial services or payments, which tend to favor other terms. It began with a simple text-based chatbot for use with Facebook’s Messenger service, the CEO said, with the goal of making payment interactions like bill pay simpler. Elegance Meets Security.

Payments 125

Payments User Experience Security Examples 125

Fintech Labs Insights

AUGUST 24, 2016

Looking back at the demos from 2007 , the major trends were PFM, text alerts, and bill payment. With tech companies such as Uber and Venmo setting a higher bar for user experience, consumer expectations have also evolved. Here’s a breakdown of the biggest trends to watch for at FinovateFall: Authentication.

Fintech 12

Fintech New York UX Lending 12

PYMNTS

JULY 13, 2017

­­­­­­­­­ Once upon a time, merchants had direct contractual agreements with the acquirers who signed them up to accept payments. Recently, a new layer has been added to the acquiring ecosystem that has: the Payment Facilitator, or PayFac. Merchant Experience Is Priority One. To whom much is given, much is expected.

User Experience 108

User Experience Software Compliance Payments 108

PYMNTS

NOVEMBER 2, 2017

Whether they are transacting payments or data, the underlying rails must support that and must be able to scale — since IoT is going to be huge, with 8.4 In IoT, Moore said there are just three: people, products and payments. The apps and devices they use today have groomed them to expect nothing but the most seamless UX.

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UX blockchain cryptocurrency Technology 111

PYMNTS

JUNE 13, 2019

For businesses that operate within the payments ecosystem, playing the long game also means, on occasion, retooling — proactively. In payments, the long game is one of speed (a marathon toward a sprint?), The consumer business, he noted, is driven by web user experience (UX) or mobile apps.

UX 124

UX Fraud Regional Operations 124

Fintech Labs Insights

MAY 30, 2017

CEO Miron Lulic urges you to think of the “serendipity” of real-time offers provided on platforms like airline fare aggregator Kayak, and imagine the same user experience in financial services. The post SuperMoney Brings a Kayak-Like UX to the Online Borrowing Process appeared first on Finovate. What is SuperMoney

UX 22

UX Online Comparison Lending 22

Fintech Labs Insights

JULY 27, 2016

From the outside the VISA network works seamlessly, however, on the inside the payments ecosystem is very inefficient, both from a business as well as technology perspective. tokenization) to seamlessly complete a payment transaction without payment information having to be shared with the merchant’s web servers. v=ftAf8oUWHEg.

Compliance 12

Compliance UX Video US 12

PYMNTS

JUNE 4, 2020

Vaduvur Bharghavan , president and CEO of card services platform OnDot , recently talked with Karen Webster about what financial services will look like in the post-pandemic world — and why things will be very different than what came before. It’s about digital payments really changing lives — and it’s across the board.”.

Mobile 141

Mobile UX Cards Payments 141

CB Insights

OCTOBER 10, 2017

These companies are making it easier to make a budget, invest, and buy stocks, as well as to get loans and credit cards. The secrets of user growth. To build a successful personal finance management tool, it’s important to understand the dynamics of user acquisition and growth. debit & credit cards. bank accounts.

Tools 78

Tools Millennials US Maine 78