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Deep Dive: Travel, Hospitality Get A Millennial Makeover

PYMNTS

Millennials have long been sought-after travel and hospitality customers, partly because they are perfectly placed to seek such experiences. This unique status creates both opportunities and challenges for firms in the space, as millennials search for the experiences they crave. Furthermore, millennials are set to spend $1.4

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DATA: How FI’s Innovation Gap Is Big Tech’s Big Opportunity

PYMNTS

It’s really difficult, the banking ecosystem is not fast and that’s just reality,” Jim McCarthy, industry expert and former innovation head for Visa, told Karen Webster in a recent conversation. The Headwinds Creating The Innovations Gap . According to the latest edition of the Innovation Readiness report, only 22.3

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Not Even Millennials Care About Mobile Payments, Studies Show

Bank Innovation

Turns out even millennials don’t care that much about mobile payments. According to a report presented by the tech consultancy Accenture at Money20/20, the number of those of us in North America who use our mobile phones to pay at the point of sale hasn’t changed in the slightest since last year, Read More.

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Fiserv: How FIs Can Stay Ahead Of The Credit Card Pack

PYMNTS

Spending on credit cards will continue to grow, but any issuer that decides to take a breath, instead of crafting creative rewards and going after young consumers, runs the risk of being left behind. However, no trend is independent of human action, and issuers will have to work hard to ensure the health of their credit card offerings.

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Why Mobile Card Apps Must Be More Than ‘A Nice Little Tool’ For FIs

PYMNTS

According to Building A Better App: Banks And The Innovation Imperative , a report co-produced by PYMNTS and Ondot , almost a quarter, or 24.3 According to Building A Better App: Banks And The Innovation Imperative , a report co-produced by PYMNTS and Ondot , almost a quarter, or 24.3 Meanwhile, 28.5

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BJ’s On The Block, Amex’s Millennial Problem And Another Big Breach

PYMNTS

This week we saw scientists march, the French go to the polls and a $400 high-tech juicer turned out to be an innovation on par with something that everyone already has: their hands. The long-suffering team at American Express has a new headache to handle — losing the love of those millennial customers. Ready to jump in?

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Why Community Banks Can’t Afford To ‘Wait and See’ About Faster Payment Innovations

PYMNTS

However, if recent developments in the financial services industry are any indication, innovation waits for no institution, company, agency or, for that matter, Fed report. Many players in the financial services market were already launching innovative solutions without knowing which guidelines the Fed would recommend for the U.S.