PYMNTS

SEPTEMBER 22, 2020

The growth in digital transactions is also spurring a boost in friendly fraud, which occurs when legitimate customers either knowingly or unwittingly claim that they did not make legitimate purchases and seek reimbursement for them. It also analyzes how focusing on the customer experience can help prevent such fraud in the first place.

Fraud 255

Fraud Mobile Tools Study 255

PYMNTS

APRIL 5, 2017

Paygilant, the frictionless mobile payments fraud detection company, announced Tuesday (April 4) it was able to show how Citi was able to reduce operational costs associated with mobile wallet transactions. With mobile wallet transactions worldwide expected to exceed $1.5 This is extremely valuable to Citi,” he said.

Fraud 101

Fraud Operations Tools Mobile 101

Abrigo

MARCH 4, 2022

Synthetic ID fraud is growing quickly and hurts FIs and customers Knowing the schemes associated with synthetic identity fraud and how criminals avoid detection can help minimize losses. Takeaway 1 Synthetic identity fraud is a growing form of identity theft in which an individual is impersonated by using stolen information.

Fraud 195

Fraud Cards Software Trends 195

PYMNTS

OCTOBER 9, 2020

These wallets are connected to familiar debit or credit cards, the details of which must also be kept safe from enterprising fraudsters. It also looks at the role that debit cards are continuing to play in commerce, and why protecting these payment details is essential for retailers. Around The Next-Gen Debit World.

Fraud 188

Fraud Retail Report Online 188

Abrigo

DECEMBER 17, 2019

The expected outcome of greater inventory at a lower cost, as we have seen in prior years, is an increase in fraud activity and cyberattacks heading into the end of the calendar year. Carding shops offer bulk sales on compromised payment card data. One of the most important links in the chain of e-commerce fraud is the “mule”.

Fraud 307

Fraud Tools social media Cards 307

PYMNTS

NOVEMBER 18, 2020

It can also serve as a powerful tool in restaurants’ fight against fraud, which is becoming an increasingly prevalent issue as bad actors target the flood of customers using digital channels during the COVID-19 pandemic. Payment protection platform Verifi has partnered with digital fraud protection firm Kount Inc.

Boston 186

Boston Fraud Marketing Mobile 186

PYMNTS

FEBRUARY 9, 2018

Telematics company Airmax says fleet card fraud will be “a thing of the past” thanks to technology. We firmly believe that the misuse of company fuel cards and exaggerated mileage claims are set to become a thing of the past,” said Airmax Remote Managing Director Richard Perham in a statement. “We

Fraud 100

Fraud Cards Survey Management 100

PYMNTS

OCTOBER 22, 2020

That] keeps them from getting in trouble with the card brands, and obviously avoids the significant costs that come along with fighting, investigating and resolving chargebacks. s struggles toward universal adoption in the European Union is reminiscent of EMV chip cards’ rise — a similar journey that aimed to solve a different fraud problem.

Fraud 221

Fraud Online Security Cards 221

PYMNTS

SEPTEMBER 7, 2020

In B2B payments, the commercial card has experienced a dramatic spike in adoption this year as organizations accelerated their digital transformations and, unable to physically enter the office, began to rely on electronic payments to conduct their business. Winter Blues. Spring’s SMB Support. Spring began in dramatic fashion.

Cards 246

Cards Tools Capital Payments 246

PYMNTS

MAY 28, 2020

Social distancing mandates during the COVID-19 pandemic have advanced banking’s trend toward omnichannel operations. This means FIs and account holders must communicate effectively regarding potential fraud and work together to thwart it. Staying ahead of fraud requires constant innovation. Red Flag Behaviors.

Fraud 139

Fraud Mobile Tools Missouri 139

PYMNTS

OCTOBER 14, 2020

Spend management was the focus of innovation in the commercial card space this week thanks to partnerships and investments in firms aiming to help companies keep track of expenses. Monitoring fuel purchases through both cost and location is a valuable tool for fleet managers to prevent fraud and protect margins.”.

Management 238

Management Cards Innovation Fraud 238

PYMNTS

DECEMBER 9, 2020

The ongoing pandemic poses challenges that have amplified businesses’ need to digitize their payment operations. Many of the tools that have traditionally been used to track payments and manage spending have now fallen out of step with what businesses currently need in today’s digital environment.

Cards 155

Cards Management Tools Payments 155

PYMNTS

NOVEMBER 17, 2020

The number of real-time payments has risen dramatically in recent years, and APP fraud has grown alongside it. Bad actors typically perpetrate APP fraud in several ways. APP Fraud Ramps Up. Instances of APP fraud around the globe have continued to rise as real-time payment rails extend their reach.

Fraud 223

Fraud Payments Survey Security 223

PYMNTS

OCTOBER 12, 2016

11) the launch of its Centrix Dispute Tracking System (CentrixDTS) Fraud Alerts module, an add-on to the case management and Regulation E compliance platform financial institutions use for both fraud and non-fraud transaction disputes. Far too many institutions are simply unable to quantify the impact of card breaches.

Fraud 100

Fraud Tools Cards Management 100

PYMNTS

DECEMBER 8, 2020

As the holiday shopping season kicks into high gear amid an unprecedented pandemic-era surge in online shopping, banks and merchants are bracing for an associated spike in fraud , disputes and chargebacks. Fighting Friendly Fraud. For every $1 in legitimate fraud, there is $13 in transaction value that is falsely declined,” he said.

Fraud 183

Fraud System Data Cards 183

PYMNTS

JUNE 6, 2017

From some guy’s garage in San Francisco, a group of math nerds has grown into one of the world’s finest-tuned machine learning operations. SigOpt now helps optimize fraud detection and investments like beer brewing and even the manufacturing of synthetic rhino horns. PYMNTS: Can you explain the business?

Operations 168

Operations Tools Data San Francisco 168

Independent Banker

NOVEMBER 30, 2021

As more customers moved online, fraudsters took advantage of new and increasingly inventive opportunities to commit remote authentication fraud. These types of scams fall under the broad term of remote authentication fraud, and they’re increasingly common—and inventive. Examples of remote authentication fraud. New account fraud.

Fraud 160

Fraud Strategy Community Bank New York City 160

PYMNTS

MAY 10, 2016

There’s a type of fraud that plagues fleet managers, and the problem is growing louder, according to oil giant Shell. A research report commissioned by the company found that fleet managers across the globe consider fuel-related fraud a significant problem for their corporations. for example, cited fuel fraud as a major concern.

Fraud 100

Fraud Cards Training Resources 100

PYMNTS

OCTOBER 3, 2019

Many FIs and merchants that have fallen victim to fraud traditionally respond by assessing the damage, pinpointing how the attack succeeded and implementing new measures to prevent similar schemes from happening again. The push for more intelligent anti-fraud solutions comes as the costs of such attacks are reaching new heights.

Fraud 194

Fraud Data Resources Tools 194

PYMNTS

OCTOBER 30, 2020

Card-skimming devices hidden on gas station card readers or carefully integrated into ATMs used to be especially troubling for merchants and consumers, but retailers and financial institutions (FIs) have stepped up their measures to protect physical card readers in recent years. Safeguarding Card Details.

Cards 192

Cards Online Fraud social media 192

PYMNTS

NOVEMBER 16, 2020

Such security methods can be critical to preventing fraud that targets mobile users, of which one of the most prevalent types is SIM swap fraud. Once you have that blank SIM card, all you need to do is convince the carrier to transfer a phone number to that same card, and that's it. Why Fraudsters Swap SIM Cards.

Fraud 178

Fraud US Mobile Las Vegas 178

PYMNTS

JUNE 17, 2020

Both of these channels are thus perfect targets for fraud, with cybercriminals posing as restaurants on social media and attempting to scam customers of their personal data, and fake reviews driving customers away from restaurants.”. A solid fraud prevention solution is a QSR’s first line of defense against card testing attacks.”.

Tools 141

Tools social media Fraud Mobile 141

PYMNTS

FEBRUARY 19, 2020

Not so long ago, payments cyber fraud was done primarily by brute force, through guessing passwords and usernames — a scattershot approach akin to trial and error, conducted by lone individuals or small groups. Fraud is an industry for the crooks now. With the evolution of fraud, the detection and prevention efforts also change.

Fraud 169

Fraud Payments ATM Cards 169

PYMNTS

MARCH 27, 2020

The publication pointed to commentary from angel investor and entrepreneur Jason Calacanis, who predicted “that 50-80 percent of the venture-backed startups currently operating will shut down or go on life-support.” FInTech that raised $75 million in Series D funding for its small business credit card technology.

Cards 181

Cards Fintech Capital California 181

PYMNTS

JULY 8, 2020

He and Nitendra Rajput , Mastercard’s vice president of product development and head of the company’s “AI Garage,” said that in many cases, AI is the only way to scale up sufficiently to meet the challenges the company faces with fraud and other business issues. “It Fighting Fraud in a Post-Pandemic World.

Fraud 274

Fraud Management Risk Management Company 274

PYMNTS

NOVEMBER 23, 2018

But those illegal marketplaces — often called the “Dark Web” — also present a juicy opportunity for those fighting fraud to detect and even preempt criminal activities than cost businesses revenue and, often, parts of their brand reputation. Early Warning Value. Enough of the basics. But that goes only so far.

Fraud 184

Fraud Cards Data Maine 184

PYMNTS

MAY 2, 2017

Credit card fraud is a fact that will likely continue to plague retailers for the foreseeable future. It’s on the rise in the eCommerce arena, according to data released from omnichannel commerce technology and operations company Radial’s eCommerce Fraud Technology Lab. What happened was exactly what was expected.

Fraud 150

Fraud Data Cards Retail 150

PYMNTS

OCTOBER 16, 2020

Harnessing consumers’ digital information is critical to the success of any business, and data analytics and artificial intelligence (AI) can be especially powerful tools. This month’s Deep Dive explores how data analytics and AI can help QSRs optimize their operations across a host of use cases. QSRs Leverage AI.

Analytics 273

Analytics Data Fraud Tools 273

PYMNTS

DECEMBER 6, 2019

The solutions help SMBs compensate international gig workers through credit cards, digital checks and local bank transfers. The company uses automation tools to accelerate claims processing. Independent and company-hired truckers haul goods across the nation, keeping retailers supplied and in operation.

Tools 186

Tools Payments Millennials Strategy 186

PYMNTS

MAY 22, 2020

Moreover, all demographic groups are far more likely to use phone than email or chat to reach card service departments — and this method is associated with higher satisfaction and resolution rates. Billing issues and payments is the most common reason, cited by 29 percent of cardholders, followed by fraud and data security, cited by 23.8

Cards 216

Cards Data Millennials Report 216

PYMNTS

JULY 10, 2019

These platforms promise fast, seamless transactions, which most deliver – but when platforms focus on reducing friction for users, it can backfire and create new vulnerabilities to fraud. An unexpected consequence of the retailer race to offer same-day and one-day delivery is increased fraud exposure. Nearly one-third (30.4

Fraud 140

Fraud Strategy Study Comparison 140

PYMNTS

NOVEMBER 30, 2020

State mandates have also forced some businesses to close or limit on-premises operations, prompting such merchants to connect with consumers online instead. Shoppers may be reluctant to hand over their card details to every online retailer, as each transaction represents another risk that consumers’ information could be exposed in a breach.

Cards 151

Cards Security ATM Data 151

PYMNTS

JANUARY 15, 2021

Many companies have been forced to adjust their business operations during the pandemic as they transact and cooperate remotely to reduce the risks of viral transmission. Videoconferencing technologies and other digital identity tools can help companies accurately vet applicants and verify their identities. .

Video 151

Video Tools Tampa Operations 151

PYMNTS

NOVEMBER 26, 2019

As consumers embrace real-time transactions, financial institutions (FIs) must recalibrate their fraud-fighting strategies. The real-time movement of money,” he told PYMNTS, “has implications on your ability to manage losses — and you have to make sure you are keeping pace with new fraud trends.”. Fraud is not static, said Srinivasan.

Fraud 152

Fraud Payments Strategy Security 152

FICO

JANUARY 22, 2021

Last year I blogged a lot about how payments and fraud patterns have changed. But despite the COVID pandemic having effected massive changes in the ways consumers transact, credit card fraud is still a “thing,” and a big, ever-changing thing at that. Fraud Numbers Vary Widely. Credit Card Fraud Tactics and COVID-19.

Fraud 52

Fraud Cards Trends Report 52

PYMNTS

SEPTEMBER 18, 2019

Having the right payment tools is therefore as important as having the right trucks, saws and jackhammers. and divisions in the Netherlands, Singapore and South Korea — have embraced offerings like virtual and purchasing cards that expedite the payment workflow. . Virtual cards move payments quickly,” Phoenix said. “We

Cards 116

Cards Phoenix Fraud Payments 116

PYMNTS

SEPTEMBER 17, 2019

In today’s highly interconnected ecosystem, businesses rely on many other companies to keep their operations running smoothly. With total losses from fraud reaching $4.2 The new platform will use technology from Equifax to analyze customer identity and behavioral data to assess fraud risks better. Fraud Epidemic.

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Cards Payments Fraud Phoenix 130