The Impact of Mobile Card Apps On FI Customer Retention
PYMNTS
AUGUST 21, 2020
The trend toward digitization in consumers’ lives isn’t new, but COVID-19 has accelerated it dramatically over the past several months. In fact, the majority of 2020’s new accounts have gone to megabanks and digital banks, not to community institutions. FinTech players are also grabbing deposits. Square announced $1.3
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