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Surprises from the Consumer Financial Decision Making Conference (Behavioral Economics)

Celent Banking

A highlight of my year is the Boulder Summer Conference on Consumer Financial Decision Making put on by the Leeds Business School’s Center for Research on Consumer Financial Decision Making. An event geared towards academics, its rigor is a refreshing complement to the work that I see from market practitioners at traditional industry shows.

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Restaurant Ordering Apps, Cloud Technology, Cash Hoarding Top This Week’s News

PYMNTS

The drop in the stock market has led some banks to run out of big bills as clients reportedly arrived take as much money out of their accounts as they could. It takes effort to balance seamless-but-fraud-free user experiences. Main Street USA Was Healthy In February, But Coronavirus Is The Wild Card.

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5G Finds A Friend In Facial Recognition Biometrics

PYMNTS

According to UTStarcom and China Mobile Group, facial recognition will create a seamless shopping experience that eliminates the need to carry a physical object like a credit card or a mobile phone.”. Nonetheless, it’s a clear statement that when friction is removed from the user experience, people respond.”.

Retail 142
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The Mobile Banking and Payments Summit – Impressions from Day 2

Celent Banking

There’s still plenty of fragmentation in the market : Android is an open system utilizing Host Card Emulation (HCE), while Apple is a closed system using a secure element. While the system is safer than traditional cards, the perception that it’s less safe is keeping many users from adopting it.

Mobile 100
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Dock Stops Over USD$50m a Month in Fraud Using FICO Technology

FICO

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. By leveraging FICO CCS, we can stay ahead of the latest market trends and challenges facing our partners and their customers.

Fraud 52
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Mastercard’s New Commerce Chatbots Roll Out At F8

PYMNTS

Even PayPal’s David Marcus noted shortly after Facebook’s F8 conference last year that it was still early days and a little too easy to build a bad bot that didn’t really do much to give consumers a great experience. And those experiences, they hope, will inspire innovators to create their own ideas to move the market forward.

Groups 104
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Vocalink CEO: The Three Guideposts For Navigating Payments’ Evolution

PYMNTS

Walking around at the Sibos conference in London last week, Vocalink CEO Gregor Dobbie said the big takeaway is that this industry is undergoing not one, but several foundational shifts as a plethora of new ideas and methods are flooding into the market. Creating A Billing Dialog.

Payments 167