Celent Banking
OCTOBER 14, 2014
I was very intrigued and excited when I heard about Capital One’s acquisition of Adaptive Path. I think it’s a great idea for several reasons: Design and user experience (UX) are critical to digital AND brick and mortar banking. UX becomes embedded in projects and in thinking. Labs and UX go hand in hand.
PYMNTS
MARCH 9, 2017
So how to navigate what’s next in retail when what’s next seems to actually be happening right now — and at a faster pace by the day? So you have this grand equilibrium happening on the internet, which basically makes it impossible to compete on price, which means ultimately you get buyer experience as the grounds to compete on.
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Fintech Labs Insights
NOVEMBER 8, 2016
One of the paradoxes of the early digital banking era (1995 to 2007) was why Capital One was a laggard? Fast-forward six years and Capital One owns the innovation mantle, at least in the United States. If not, the bank provided instructions on how to dispute the charge ( screenshot 3 ). Kudos to Capital One for leading the way.
South State Correspondent
JANUARY 23, 2023
With the capital raised by Elon Musk, Microsoft, and others, this year, banks look to license the technology utilizing a paid professional version and leverage the tool through the Microsoft Office Suite to accomplish a variety of tasks more efficiently. How should I pitch treasury management services?
PYMNTS
NOVEMBER 18, 2016
In this week’s installment of PYMNTS’ Weekly Tech Center Roundup , we look at how the country’s capital city is developing a tech landscape that’s quickly catching up with its western counterparts. They don’t know how to find each other. million people. Those two groups don’t talk to each other.
Celent Banking
APRIL 11, 2016
how far is it from Boston to Atlanta). While it’s early days yet, and there is a lot that Alexa doesn't yet know how to do, it is inevitable that its functionality will continue to grow. I'm currently able to access my music library, ask what the weather is, and make general knowledge queries (e.g.,
Fintech Labs Insights
SEPTEMBER 28, 2015
That’s a HUGE change in the “relative UX” between the two options. And don’t forgot to help them understand how to make your card the default in the Apple Wallet (previously called Passbook). Refer to Capital One’s email explanation sent to cardholders after adding their card ( screenshot below ).
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