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Deep Dive: Travel, Hospitality Get A Millennial Makeover

PYMNTS

Millennials have long been sought-after travel and hospitality customers, partly because they are perfectly placed to seek such experiences. This unique status creates both opportunities and challenges for firms in the space, as millennials search for the experiences they crave. Furthermore, millennials are set to spend $1.4

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Deep Dive: Visual Search As The Next Retail Battleground

PYMNTS

eCommerce’s rise has only made designing retail showrooms more complex, however. Digital brands lack brick-and-mortar stores’ advantages — customers cannot feel fabric textures or see electronics’ resolution qualities. Merchants need to bridge this gap as digital connectivity pushes the retail world’s boundaries.

Retail 143
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Building A Subscription Box For Tools And Construction Supplies

PYMNTS

Millennials are also more likely to go the do-it-yourself (DIY) route than consumers from other age groups. Almost three quarters — or 73 percent — of millennials are doing DIY home improvement. The Tool Chest , in one case, is, at its, core, a “monthly subscription box,” Founder Cody Slingerland told PYMNTS in an interview.

Tools 146
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Look To Gen Z For More Retail Trend-Setting

PYMNTS

Forget millennials – well, at least for a moment. So-called Generation Z is also driving much of the innovation when it comes to retail. To reach consumers on the hunt for offerings that are “clean and natural,” the retail chain rolled out its Everspring household brand. Take Target, for instance. Gen Z Trends.

Retail 148
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How Delta Galil’s Fashion Brands Use BNPL To Boost Loyalty

PYMNTS

Younger consumers expect instant gratification and affordable ways to obtain the goods they desire, prompting more retailers to adopt buy now, pay later (BNPL) payment services. BNPL is] a solid and strong customer acquisition tool,” he continued. “In How do you get customers to try your [brand]?

Branding 134
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The Power Of Experiences And Subscriptions In Retail

PYMNTS

And in subscriptions, eCommerce innovators such as The Tool Chest are curating a selection of supplies and tools to help consumers with their home improvement projects. 73 percent: Share of millennials who are doing DIY home improvement. 19 percent: Growth rate of “experience-driven” brands, per one recent report.

Retail 130
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Loyalty Rules: Personalization Drives Retail Connection

PYMNTS

That’s one of the conclusions drawn from a new report on customer loyalty from Merkle, and it holds some clues for retailers looking to improve the recency and frequency of customer visits and purchases. “To Consumers are wary of excessive data collection and prefer that brands use information specific to the program.

Retail 131