PYMNTS

NOVEMBER 11, 2016

That’s why marketers will be leveraging mobile in their holiday shopping strategies this year, with new and creative strategies that focus more on omnichannel solutions and less on generic mobile coupons. Mobile coupons are still popular, especially among millennials. For millennials, that number is 90 percent.

Mobile 188

Mobile Marketing Survey Marketing Strategies 188

PYMNTS

JANUARY 18, 2021

Every year for the last 110 years , members of the retail trade group, known as the National Retail Federation (NRF), have assembled to discuss the slate of issues pertinent to its members. COVID-19, of course, didn’t cause physical retail’s steep decline — it just accelerated it. Retail is now about logistics and the last mile.

Retail 309

Retail Online Maine Branding 309

PYMNTS

JUNE 19, 2020

With its first visual update in more than two decades, iconic American lifestyle brand Stetson is sporting a new online shopping experience and modern identity revamp. The revamped brand identity comes with a refreshed website, which is made optimal for mobile and chockful of product history.

Branding 151

Branding Online Texas Mobile 151

PYMNTS

SEPTEMBER 14, 2018

Cashierless stores aren’t just for mega retailers like Amazon to sell prepared food from their kitchens or products from other producers: Beverage brands, among other companies, are getting into the action and choosing this checkout experience for stores that showcase their own products IRL (“in real life”) as a marketing tool.

Branding 139

Branding Marketing San Francisco Seattle 139

PYMNTS

DECEMBER 28, 2020

Citgo is entering into a new relationship with the cloud-based mobile commerce company P97 to help consumers buy food, fuel or other items via mobile app, according to a press release. The app, the release stated, will integrate Connected Car and Citgo's shopper loyalty program with new mobile commerce technology.

Mobile 177

Mobile Payments Branding Retail 177

PYMNTS

NOVEMBER 10, 2020

The David’s Bridal application was built by Vertebrae , a tech company that specializes in bringing real-world applications to retailing. Vince Cacace , CEO of Vertebrae, told PYMNTS that AR in 3D has become a high-demand technology for all kinds of products and retailers. “We How does it work on me? How does it work in my space?

Retail 261

Retail Technology Training Online 261

PYMNTS

APRIL 4, 2019

Out of the haze of uncertainty emerged a new mobile network, and from the new mobile network came new retail applications and experiences, all taking advantage of the faster speed of the technology, and the potential to reduce friction. The mobile technology is moving from the realm of the possible to the world of the real.

Retail 177

Retail Mobile Course Branding 177

PYMNTS

FEBRUARY 24, 2020

As 2020 unfolds, the retail business has been dramatically altered. But with consumer spending holding steady, it’s important for retailers to grasp the opportunity to create innovative ways to get, keep and grow customers. And retailers that deploy experiential tactics drive repeat purchases at rates nearly twice those who don’t.

Retail 210

Retail Branding New York City Indiana 210

PYMNTS

JUNE 17, 2020

The dramatic consumer shift to Digital 3.0 — predicted months ago by the PYMNTS COVID-19 tracker work — is accounting for almost half of the retail growth in the US. It found that eCommerce growth as of May 1 was up 68 percent, surpassing 40 percent of total retail sales. Overall Chinese retail sales of consumer goods dropped 2.8

Retail 231

Retail Online Course Report 231

PYMNTS

FEBRUARY 10, 2020

Younger consumers expect instant gratification and affordable ways to obtain the goods they desire, prompting more retailers to adopt buy now, pay later (BNPL) payment services. In fact, the data has shown that the [BNPL] brands that have some maturity to them [have] actually brought in younger customers.”.

Branding 134

Branding Retail Millennials Payments 134

PYMNTS

MARCH 18, 2020

In normal times consumers look for three things from a retailer: price, product and location. In fact, a pre-crisis PwC report showed that 14 percent of respondents said trust in a brand is the number one reason (other than price) why they shop at a retailer. Fake reviews can be devastating to a brand.

Retail 153

Retail Branding social media Online 153

PYMNTS

SEPTEMBER 11, 2019

Virtual reality could have more retailers reach more consumers in the coming few years — in large part by upping the consumer experience. billion for retail and marketing in the year 2022, with revenues from VR initiatives expected to increase by 3,000 percent over the next four years. and Europe by 2022. Amazon VR Push.

Retail 192

Retail San Diego San Francisco Branding 192

PYMNTS

OCTOBER 21, 2016

The movement toward mobile payments has been a strong one, but brands and retailers have been slow to adopt to that change, according to a recent report, NewStore’s eponymous and inaugural NewStore 2016 Mobile Retail Report. All categories were judged on technology implementation.

Study 100

Study Retail Mobile New York City 100

PYMNTS

AUGUST 24, 2020

Corporates cannot expect to weather the economic and social changes taking place by virtue of their market clout and mastery of traditional supply chains and distribution channels. This environment requires enterprise-scale companies to forge new digital paths to market and form more direct relationships with consumers and end-users.

Retail 216

Retail Report Case Study Study 216

PYMNTS

NOVEMBER 27, 2020

That influx of users new to digital paths and processes has created pressure in the market for brands to leverage video content. After all, many consumers have learned that it’s more convenient to have groceries delivered or conduct 80 to 90 percent of their banking transactions online or via mobile.

Video 209

Video Branding Examples Cards 209

PYMNTS

AUGUST 16, 2019

Brick-and-mortar retailers are teaming up with social media platforms to curate labels for their stores and their websites. Kohl’s , for instance, will bring emerging brands to over 50 physical retail locations and online starting in the fall through Curated By Kohl’s. In Other Brick-and-Mortar News.

Branding 101

Branding Retail social media Houston 101

PYMNTS

FEBRUARY 27, 2020

Cloud point of sale and mobile checkout company Skip has teamed up with guest experience platform Paytronix Systems to beef up shopper engagement, push revenue growth and increase store traffic, Skip announced on Thursday (Feb. Skip’s mobile checkout app will let users build up loyalty points, get discounts and participate in promotions. “To

Mobile 141

Mobile South Carolina North Carolina Georgia 141

PYMNTS

OCTOBER 3, 2020

Brands have flocked to social media in an attempt to meet their consumers where they are and display a different side of themselves. Social media can be a terrific place to build bonds with one’s customers and show off a clever, avant-garde sense of humor – if a brand is good at it. And this week, Burger King was that brand.

social media 304

social media Marketing Branding Video 304

PYMNTS

JANUARY 10, 2020

Coffee retailers are tapping into digital technology that helps them grow their reach beyond their stores, especially in China, where competition has been brewing between Chinese coffee chain Luckin Coffee and Starbucks. Luckin is hardly the only retailer tapping into the potential of vending machines. states and 24 countries.

Retail 131

Retail Detroit Michigan Branding 131

PYMNTS

JUNE 17, 2019

Today (June 17) Visa is announcing that their sensory branding suite is in over two dozen countries care of a dozen new partnerships. Visa’s sensory branding suite of products includes a sound, animation and haptic cues for consumers and merchants when a Visa transaction is completed.

Branding 116

Branding Customer Experience Regional America 116

PYMNTS

OCTOBER 15, 2020

Airship thinks so highly of the potential for conversational commerce that it recently closed its acquisition of mobile commerce startup ReplyBuy. Suppose a college student is in the market for new running shoes. The voice activation may come back with one brand or a few, as well as suggested websites or stores.

Retail 188

Retail Technology Branding Mobile 188

PYMNTS

MARCH 30, 2020

Consumers shopping in droves via eCommerce channels is hardly a piece of breaking news — for the better part of a decade, that has been obvious to anyone watching the retail space. They are, Fiserv Senior Vice President of Retail Solutions John Nicola told Karen Webster in a recent conversation — and in great numbers.

Retail 177

Retail social media Millennials Branding 177

PYMNTS

NOVEMBER 9, 2020

market share with CVS and Walgreens, unveiled its rebranding Monday (Nov. The new branding centers on pharmacists and a more holistic approach to health and wellness. The new branding and ad campaign position Rite Aid pharmacists as whole health advocates within their communities. Rite Aid, locked in a battle for U.S.

Retail 173

Retail Community User Experience Training 173

PYMNTS

MAY 18, 2018

There is no shortage of direct-to-consumer mattress brands as mattress sales move from brick-and-mortar retail to eCommerce. One brand, though, saw a market opportunity as brands like Casper and Leesa took off. But the brands currently on the market were a useful learning experience for Nectar.

Branding 128

Branding Retail Strategy Mobile 128

PYMNTS

AUGUST 30, 2018

Brands might want a space to test new concepts with shoppers in brick-and-mortar retail environments, but they don’t always want the time and expense involved in building out a permanent store. It also comes with a bit of staffing twist, as Macy’s own team members will service the brands per a February The Market@Macys report.

Branding 143

Branding Los Angeles Innovation Chicago 143

PYMNTS

JUNE 29, 2020

The reboot simply means accepting the market dynamics of the pandemic, understanding that some of them may be permanent and acting accordingly. Those apps do more than act as the top of the funnel for the company’s retail division – they also generate data about user experience and product and service preference.

Retail 203

Retail User Experience Examples Training 203

PYMNTS

JUNE 14, 2018

And though this market presents brands with a large audience of potential customers, will digitally native millennials tune in to a shopping network? The mobile game show HQ Live Trivia, already counts up to two million participants per game. That jackpot can reach $10,000 — or higher. Attracting Millennials.

Millennials 118

Millennials Branding Mobile Apple 118

PYMNTS

SEPTEMBER 9, 2020

But the challenge for retailers now is deciding what to do next, Amazon Pay Chief Marketing Officer Kelly Wenzel told Karen Webster in a recent conversation. Wenzel told Webster that what retailers need to think about is those things that actually aren’t going to change in an environment where it feels like everything is changing.

Branding 220

Branding Online Retail social media 220

PYMNTS

MARCH 17, 2020

eCommerce’s rise has only made designing retail showrooms more complex, however. Digital brands lack brick-and-mortar stores’ advantages — customers cannot feel fabric textures or see electronics’ resolution qualities. Merchants need to bridge this gap as digital connectivity pushes the retail world’s boundaries.

Retail 143

Retail Millennials Tools social media 143

PYMNTS

AUGUST 9, 2017

A lot of the mobile experience is about convenience, that everything consumers need is all in one place. But do mobile phone calls match the quality of a landline call? When it comes to shopping, can mobile platforms replicate, or even improve upon, the brick-and-mortar shopping experience? Making Mobile Experiential.

Mobile 110

Mobile Retail Metro Online 110

PYMNTS

JANUARY 17, 2020

Buy now, pay later (BNPL) providers are currently enjoying heightened interest from businesses, consumers and merchant partners, leading to market growth and new funding for many industry startups. However, there is one shopping channel in which BNPL may be able to help retailers and additional providers generate much more revenue: mobile.

Mobile 130

Mobile social media Retail Study 130

PYMNTS

APRIL 7, 2017

A world without checkout lines and a farewell to the fat wallet were just some of the tantalizing outcomes foreseen as mPOS devices started to make their way into retail stores years ago. Alas, consumers and merchants are still awaiting the realization of the envisioned blissful, wait-free retail utopia that was envisioned a while back.

Mobile 124

Mobile Retail Payments Trends 124

PYMNTS

FEBRUARY 10, 2020

Data: 2019: The year Tommy Hilfiger introduced its visual commerce app via desktop and mobile at tommy.com. 70 percent : Minimum share of Gen Z consumers who use shoppable feed experiences to learn more about brands. 23.11B : Value of the global interactive kiosk market in 2018.

Retail 184

Retail Tools Data Branding 184

PYMNTS

SEPTEMBER 12, 2019

Video games are helping to drive retail innovation and growth, and that includes the hot area of subscription commerce. Gaming is figuring out the upsell,” Burkhart told Webster, “and utterly changing the entire market.”. In-store sales, notably, is where the retailer needs to see growth.

Video 248

Video Retail Innovation Trends 248

PYMNTS

DECEMBER 7, 2016

Retail performance mobile marketing expert Fidzup recently announced it raised $3.7 The Paris-based company brings mobile programmatic advertising to physical stores. But when you speak to physical retailers, a click doesn’t generate any value. It doesn’t mean a visit for physical retailers.”

Mobile 100

Mobile Marketing San Francisco Retail 100

PYMNTS

DECEMBER 19, 2019

Quick-service restaurants (QSRs) are taking note of the potential of mobile ordering , as consumers can have their favorite foods delivered with a tap of an app. And retail is getting more personal as the year winds down, as evidenced by the world of QSRs, while potential trendspotters are reimagining the bar experience without alcohol.

Mobile 130

Mobile Innovation Data Branding 130

PYMNTS

MARCH 25, 2019

To help meet customer expectations in the digital age, retailers have to know who their shoppers are and what they want. While eTailers already have this information about consumers, brick-and-mortar retailers don’t have this in-depth knowledge. They can also help capture the ages, genders and emotions (in some cases) of shoppers.

Retail 198

Retail San Francisco Houston Branding 198