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Deep Dive: How Loyalty Innovation Improves Member Relationships, Boosts Brand Awareness

PYMNTS

Less than 30 percent of credit union decision-makers say their CUs prioritized loyalty innovations in the past three years, however, ranking the priority behind fraud management, real-time payments, digital wallets and other initiatives. percent of CU members in the survey said they would prefer their CUs to not innovate at all, while 76.3

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Key takeaways from ThinkBIG 2024: Insights for banks and credit unions

Abrigo

You might also like this on-demand webinar, "Navigating uncertain times: Strategies for risk management and compliance." Deposit environment Managing credit quality in a fluctuating economy A primary concern of attendees is the resilience of credit quality amidst economic fluctuations.

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Mobile Order-Ahead Sector Goes All-In On AI

PYMNTS

Advanced AI means reducing chargebacks, saving inventory, maintaining brand loyalty and spending more time managing the lunch rush than worrying about fraud.”. That’s the level of digital engagement users now expect from MOA. This establishes identity trust or risk in real time.

Mobile 289
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Subscription Commerce Conversions Hit Highest Level In Over A Year

PYMNTS

The July 2020 edition of The Subscription Commerce Conversion Index – Adding Value With Subscription Features – looks at the connection between value as consumers see it, as recurring revenue firms use new tools and tactics to manage churn and ensure continued growth. Scores Rise, But Churn Looms. First, the good news.

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NEW DATA: Why 80 Percent of Top FI Performers Put User Engagement First

PYMNTS

As recent research from PYMNTS reveals, the most innovative FIs know that providing exceptional service to their consumer base comes down to focusing on three key components: user experience, digital technology and data analytics. The findings in this Playbook are based on the survey responses of 214 U.S.

Data 129
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BBVA On Google, Digital Banking And The Rise Of The ‘Everyday App’

PYMNTS

3) that it would work with Google to deliver “smart” digital bank accounts, using Google Pay as an app-driven way to broaden its digital reach and improve usersexperiences with their financial institutions (FIs). To that end, BBVA was one of six banks that said on Monday (Aug. Ready For The Digital Shift. ” Looking Ahead.

Google 298
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Payments Innovation Fuels Rise In Football Gambling

PYMNTS

Such legal betting promises to keep consumer experiences centered around pro football in the U.S. One of the ways that these websites are able to differentiate is through user experience. A key part of user experience is payment speeds. You have enormous brands and massive amounts of consumers involved.