PYMNTS

AUGUST 28, 2019

Forget millennials – well, at least for a moment. To reach consumers on the hunt for offerings that are “clean and natural,” the retail chain rolled out its Everspring household brand. The items are sold in small quantities to catch the interest of Generation Z and millennial consumers who aren’t interested in buying in bulk.

Retail 148

Retail Trends Millennials Survey 148

PYMNTS

MAY 7, 2018

Popular in New York City, free drink tickets are sometimes handed to people who may know the owner or manager of a high-end bar. When Hooch was testing its initial pricing, the company conducted a survey. These customers can also start building loyalty to hospitality brands. A More Exclusive Service.

Millennials 102

Millennials New York City New York Survey 102

PYMNTS

MARCH 13, 2020

Recent data shows that while millennial and Generation Z consumer groups certainly consider themselves to be digital shoppers — nearly 86 percent of millennials consider that to be the case, according to one recent report — large percentages of them still head to physical stores on a regular basis to shop. About the Playbook.

Strategy 179

Strategy Millennials Retail Mobile 179

PYMNTS

APRIL 23, 2019

As more and more people use their smartphones to manage money, we saw an opportunity to address another customer pain point,” said John Legere, CEO of T-Mobile , according to a press release. survey by PYMNTS found an openness among U.S. survey by PYMNTS found an openness among U.S. percent of Bridge Millennials did so.

Millennials 145

Millennials Mobile Study Branding 145

PYMNTS

DECEMBER 11, 2020

SoFi, which works on refinancing student loans, mortgages and personal loans, and recently began offering stock trading and cash management accounts as well, was valued at $4.8 Report: Millennials, Buy Now Pay Later And The Shifting Dynamics Of Online Credit. billion in a private fundraising round last year. Trackers And Reports.

Trends 175

Trends Fraud Millennials Community Bank 175

NCR

JUNE 29, 2016

Coming of age during the last recession and being subjected to the barrage of headlines about financial executives misbehaving, many Millennials are distrustful of established financial brands and institutions. are in the bottom 10 of the least loved brands by Millennials. Source: The Millennial Disruption Index.

Millennials 45

Millennials social media User Experience Branding 45

PYMNTS

FEBRUARY 13, 2020

The Wex Health Cloud is the company’s cloud-based platform that helps companies manage healthcare benefits, HSAs and spending cards for consumer usage. For corporate travel, it has been encouraging partners to focus their offerings on millennials. Millennials will book directly at a rate of 63 percent. healthcare business.

Millennials 150

Millennials Examples Cards Groups 150

PYMNTS

NOVEMBER 17, 2020

It’s just that management didn’t have much in the way of hard figures or any big announcements about new additions to the platform. And while McMillon didn’t cite hard figures, PYMNTS has released some in recent weeks based on independent consumer surveys. 17) were doubtless a little disappointed. They’ll set the pace of U.S.

Millennials 190

Millennials Comparison Retail Groups 190

PYMNTS

FEBRUARY 25, 2020

As the report states, “We … find that a significant share of consumers are willing to bank with the institutions — financial or otherwise — that offer them the best spending and money management tools.”. The highest interest is among “bridge millennials” whose card spend averages $40,000 annually. Mobile Cards: Make or Break?

Mobile 153

Mobile Cards social media Survey 153

PYMNTS

OCTOBER 15, 2020

But Levin, whose extended warranty startup just raised $40 million from PayPal and other backers, told Karen Webster in a recent conversation that his firm has managed to boost that as much as sixfold. PYMNTS’ Retail Product Insurance Study found just such growing interest in extended warranties among some 2,700 online shoppers surveyed.

Online 334

Online Exercises Retail Capital 334

NCR

MAY 20, 2016

Articles via PaymentsSource, The Financial Brand, CB Insights. Not All Millennials are Created Equal: A new survey by Oracle reveals how financial organizations can better serve the [link] millennial segment. Millions of Americans regret not saving for retirement earlier. What have you been reading?

Millennials 40

Millennials Google Payments Study 40

PYMNTS

SEPTEMBER 16, 2019

In the payments ecosystem, we need look no further than the bridge millennial for how the connected purchasing experience will evolve over the next decade. Bridge millennials own slightly more devices than the average consumer in our study: six devices compared to the roughly five that most consumers own. This group of 60 million U.S.

Millennials 222

Millennials Study Course Trends 222

FICO

JUNE 9, 2016

Millennials, now the largest demographic group in America, are possibly the most misunderstood, elusive market ever, a notion underscored by The Wall Street Journal ’s article about the existence of $20,000-per-hour “Millennial consultants.” Millennials reward positive fraud outcomes. In Millennial parlance, that’s “harsh.”.

Millennials 40

Millennials Fraud social media Survey 40

PYMNTS

DECEMBER 12, 2019

The results of a new survey found that most people — around 77 percent — plan on returning some of their gifts this holiday season, according to reports. About 20 percent of those surveyed said they would probably return upwards of 50 percent of their presents. Returns promise to play a big role in that in the coming weeks.

Retail 131

Retail Milwaukee New York City New York 131

PYMNTS

OCTOBER 20, 2020

The new report How We Will Pay 2020: Home As The Consumer’s Commerce Command Center report, a PYMNTS and Visa collaboration, surveyed nearly 10,000 U.S. percent of Generation Z consumers have bought new food and beverage brands during the pandemic … while 47.7 percent bought new retail product brands.”.

Maine 221

Maine Retail Branding Study 221

PYMNTS

DECEMBER 4, 2018

A bit more than a third of those surveyed plan to also focus on loyalty in that timeframe. Targeted rewards and offers can help convert browsing (and tentatively filled online baskets) into sales, which “help the loyalty experience, help the brand experience with the card program and help the retailer, so it is a win for all three.”.

Payments 191

Payments Millennials Cards Course 191

PYMNTS

JULY 17, 2020

The pandemic has exposed a great digital divide across the economy, and this is certainly the case when surveying the wide and varied subscription market. Another survey found that the share of U.S. The Pandemic Effect. Digital natives like streaming and digital media platforms have thrived in the early weeks of the pandemic.

Course 141

Course Marketing Survey Millennials 141

PYMNTS

MAY 5, 2020

And if a retailer charges too much (or charges at all) 57 percent of millennials will bail on future business. According to an Optoro consumer survey, we found that typically 97 percent of shoppers would continue to shop at a retailer/brand if they had a positive returns experience. Now add a pandemic.

Policies 185

Policies Retail Study Washington 185

PYMNTS

JUNE 22, 2017

Nearly a third of consumers today make purchases from brands that reflect their social and environmental values, according to a recent survey. trillion , representing about one-fifth of all managed investments. The Right Tool for Millennial Shoppers? As of early 2016, SRIs had spiked a third to $8.72

Millennials 117

Millennials Digital Banking Survey Tools 117

Banking 2020

JANUARY 28, 2016

This article is written by me with support from Capital One in conjunction with the release of the brand new Millennial Mindset on Money Survey. If you’re a millennial, your answer is probably pretty boring – smart, but boring. Check out the results below! All opinions are my own. .

Millennials 40

Millennials Survey Capital System 40

PYMNTS

NOVEMBER 2, 2020

consumer seems happy to test the waters — and none more so than the coveted bridge millennials. According to PYMNTS survey data, nearly three times as many bridge millennials are Amazon Prime members as Walmart+ members. But three in 10 bridge millennials already report having both, just a month in.

Millennials 246

Millennials Retail Online Report 246

PYMNTS

MAY 4, 2017

In conversation with Cardtronics’ Brian Bailey, managing director for Global Financial Institutions, and Tom Pierce, chief marketing officer of the firm, Webster noted that even with the rallying cry of a war on cash in the digital economies — and in emerging markets — cash is alive, doing well and actually growing in terms of usage.

ATM 192

ATM Millennials United States Study 192

Perficient

JULY 20, 2020

They indicate not just one overarching message, but the finer points of what motivates them, what stops them, what expectations they have for your brand, and more. Chronic Condition (perhaps managing diabetes). At their core, personas should inform branding, design, content, and business requirements for any new digital application.

UX 332

UX Meeting Groups Data 332

NCR

NOVEMBER 29, 2016

The theme on every bank’s social media manager is “compliance” – understanding how reviews, a form of user-generated content, fit into a social media strategy and more importantly adhere to banking regulation set forth by the compliance department. Tools that can help.

Online 40

Online social media Management Compliance 40

Tech and Finance

JUNE 14, 2018

In a recent blog at Articulate Communications I wrote about the number of surveys that public relations firms send out, and how useless many of them are. I just reviewed my Inbox to see what the recent evidence is…the results are below and include six surveys I have received so far today.

Survey 28

Survey Millennials Fraud Mobile 28

NCR

AUGUST 2, 2016

The theme on every bank’s social media manager is “compliance.” Many brands are already using social media in their marketing and sales, and many are using it as an extension of their service. Stay on top of your customer feedback using tools like Mention or Moz , which allow you to track brand mentions as they happen.

Online 40

Online social media Management Compliance 40

MyBankTracker

OCTOBER 27, 2020

In a year-long MyBankTracker survey, nearly 3 out of 4 respondents (72.6%) preferred to receive cash back rewards on their credit card purchases. turning points into branded store gift cards) or deal with changing valuations (e.g., Survey: 32% of Americans Spend No Time Managing Their Finances. Related Articles.

Study 52

Study Cards Survey United States 52

PYMNTS

FEBRUARY 11, 2020

If there was any stigma left about used clothing it may have been erased last week as Nordstrom put its high-end brand on what it calls “re-commerce.”. It also manages resale programs for Arc’teryx, Eileen Fisher, Patagonia, REI and Taylor Stitch. We like the handle. Logistics are being handled by Yerdle.

New York City 124

New York City Marketing New York Los Angeles 124

PYMNTS

APRIL 2, 2020

Competition for customers — especially millennials — from larger banks and FIs has long required credit unions to keep pace with their more innovative counterparts. Attracting Customers With Unique Brand, Financial Stability. Security is an ongoing concern as well, with countless fraudsters set on hacking CUs to obtain customers’ data.

United States 174

United States Security Innovation Mobile 174

PYMNTS

SEPTEMBER 20, 2018

Almost half – 43 percent of high-income millennials – said they would be more likely to visit a gas station if its app offered them convenience, loyalty and savings, according to the PYMNTS Paying At The Pump report. In a June interview with PYMNTS, GasBuddy CEO Sarah McCrary explained that customers rarely shop by brand.

Mobile 140

Mobile Payments Google Millennials 140

William Mills

MAY 4, 2017

With the proliferation of communication channels available today—from traditional print media and broadcast to online and social media—effectively managing a credit union’s communications strategy is a complicated business. Both millennials and Gen X tend to consume content in the evening hours (8 p.m. Time of Day Matters.

Millennials 50

Millennials social media Groups Branding 50

Banking 2020

MAY 15, 2015

Articles via Credit Union Times, Bank Innovation, American Banker, The Financial Brand. Millennnials not afraid to dump their banks: According to a recent Accenture survey, nearly 1 in 5 millennials said they switched from their primary bank in the past 12 months. The disappearing check: how long until the end? No loyalty?

Millennials 40

Millennials Survey Branding Innovation 40

PYMNTS

JANUARY 3, 2017

Rewards can help lure customers to a brand and keep them there. In a recent survey by Vantiv and Socratic Technologies, across 500 consumers, findings indicated that these buyers held, on average, 2.1 The fact remains that price is a competitive advantage or threat, depending on which side of the pricing war you’re on. credit cards, 1.3

Retail 137

Retail UX Cards Branding 137

PYMNTS

FEBRUARY 27, 2020

As much as 20 percent of the consumers surveyed said they harbored an interest in buying a wide variety of offerings through unattended settings, yet only 6.9 It’s also reminding customers that their brand is ‘there,’ and there is brand affinity. … It takes new resources. It isn’t just about the quantifiable sales.

Retail 131

Retail Comparison Technology Branding 131

PYMNTS

FEBRUARY 4, 2020

A quick survey of the most recent edition of the PYMNTS Buy Now, Pay Later Tracker indicates that a genuine sea of change is rising when it comes to how merchants want to interact with their customers, and how consumers want to manage their transactions.

Austin 186

Austin Cards Marketing Mobile 186

PYMNTS

OCTOBER 27, 2017

Only a few months ago, researchers at FIS found that SMBs lament the lack of options for high-tech products and services offered by their banks, with 14 percent of small businesses surveyed having already switched their financial service provider in the last year. he recently said.

Community Bank 103

Community Bank Community Survey Millennials 103

PYMNTS

MAY 29, 2017

As of the most recent surveys, 60 percent of Americans support marijuana legalization. Millennials heavily favor legalization at 77 percent — no big shock there — but their baby boomer parents favor it even more heavily, at 81 percent. And that support’s breakdown by age cohort might surprise you some.

Online 156

Online Software Branding United States 156