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What Quibi’s Flameout Teaches Us about Behavior Change

Perficient

Motivation ranges from high to low, expressed as pairings of pleasure/pain, hope/fear, and social acceptance/rejection. For any brand that promises to entertain, motivation should center on pleasure. Quibi also needed to motivate users based on belonging and acceptance. Quibi needed to move users above the FBM action line.

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The growing interest in digital banks

Insights on Business

Recently, new digital technologies – driven by cloud, mobile, social media and analytics – have significantly lowered entry barriers and put customers much more at the center of the banking relationship. At the same time, regulators in many countries also have relaxed regulations to encourage innovation in the banking industry.

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The Challenges of the New Neo Bank

Celent Banking

The promise of these new start-ups was a drastic improvement on customer experience, ditching traditionally stale financial services with improved digital offerings, social media integration, and a familiar/casual communication style. With new brands, and often new platforms, these banks are testing the digital model.

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AI/BOT: Where Do Chatbots Go From Here?

PYMNTS

To help provide customer service, and in some cases sales, businesses such as Domino’s Pizza, Bank of America and CNN have joined up with the social media giant to enhance their offerings. The latest company to move the ball for chatbots is fashion designer brand Tommy Hilfiger. or a “Good Afternoon – Chat with us?”

Video 100
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Report: Subscription Commerce’s Digital 3.0 Boost

PYMNTS

This measured improvement in merchants’ ability to convert subscribers underpins their willingness to offer features that improve overall user experience,” our report noted. There’s even room for social media giants in the subscription game. The average score also rose from a 64.0 reading in 2020’s first quarter and 63.8

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Restaurant Ordering Apps, Cloud Technology, Cash Hoarding Top This Week’s News

PYMNTS

In-house ordering apps are typical for large quick-service restaurant (QSR) companies, with only those who are willing to take risks and innovate standing out from the herd. It takes effort to balance seamless-but-fraud-free user experiences. Can The New England Patriots Brand Survive Losing Tom Brady?

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Dock Stops Over USD$50m a Month in Fraud Using FICO Technology

FICO

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. Review our blog posts on fraud to learn more about innovative approaches, insighte and ways to manage fraud.

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