Branding Customer Experience Lending Video 
Perficient
JANUARY 12, 2021
With the expanded success of ecommerce in the last twelve months, brands have more opportunities than ever to engage in digital channels with their consumers and stand out from the competition. It seems that businesses and customers truly are at a new inflection point with this technology and opportunities are available for brands.
South State Correspondent
MAY 1, 2024
Honkook Kim and his Gentle Monster Brand is a perfect example. The Banking Innovation Playbook – Step 1: Find a Niche Kim looked at the market and knew he needed traction in at least a single segment where he could create a brand and a following for Gentle Monster. Find the gap in one segment and build success from there.
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Perficient
APRIL 20, 2023
And those consumers desire digital experiences that are personalized and meaningful. In fact, Gartner shares that brands risk losing 38 percent of customers from poor personalization efforts. That’s a whole lot of consumers, all of whom come with unique expectations, needs, and data.
BankInovation
JUNE 19, 2020
This week, Bank Innovation took a look a Verint report that ranked some of the country’s biggest banks based on their crisis customer experience during the COVID-19 pandemic. Smaller banks, meanwhile, are pursuing stand-alone brands despite the fact that bigger banks have stumbled with their own digital offshoots.
South State Correspondent
AUGUST 15, 2022
At SouthState, our commercial lending teams use an online proposal generator, and we make that same app available to any community bank. A video explaining the app can be found HERE. Our customized online proposal generator is available to bankers to use, and we will even train your lending team on how to use it.
South State Correspondent
AUGUST 15, 2022
At SouthState, our commercial lending teams use an online proposal generator, and we make that same app available to any community bank. A video explaining the app can be found HERE. Our customized online proposal generator is available to bankers to use, and we will even train your lending team on how to use it.
South State Correspondent
APRIL 27, 2022
Banks that focus on the customer experience have come to learn that it is not the forward-facing customer experience that matters, but the “total experience” that now counts. Total experience is the business strategy for creating superior customer AND employee experience.
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