Remove Branding Remove Customer Experience Remove Exercises Remove Technology
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Fleet Feet: Running Shoe Retailer Sprints With Technology

PYMNTS

Americans are exercising through the pandemic. The Carrboro, North Carolina-based chain has used its technology-first strategy to get, keep and grow its customer base – even while its stores were shut down early in the pandemic. Fleet Feet has come up with proprietary technology to address that.

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Perficient’s Cloud Modern Data Platform Approach – Customer Journey & Capabilities

Perficient

Marry in people, process and technology and you have Producers and Consumers with a great value add. The explosion of data and advances in digital technologies has completely disrupted our industry as service / solution providers. We at Perficient leverage Customer Experience Mapping the most.

Data 497
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Walgreens Adds To Digital 3.0 Momentum

PYMNTS

While Lululemon bought an entire company to get closer to consumers at home, Walgreens expanded a partnership with Microsoft and Adobe to launch a new customer insights platform the company says will deliver personalized healthcare and shopping offerings. It will provide Walgreens and Boots (the company’s U.K.

Exercises 249
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A Masterclass in Bank Total Experience In One Graphic

South State Correspondent

Banks that focus on the customer experience have come to learn that it is not the forward-facing customer experience that matters, but the “total experience” that now counts. Total experience is the business strategy for creating superior customer AND employee experience.

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Bright Paths Students Demonstrate New Skills with Incredible Variety of Apps

Perficient

Technology Stack: Python, Flask, HTML, CSS, SQLAlchemy, Jinja2, PostgreSQL | APIs Used: Cloudinary Media Optimizer. Technology Stack: Flask, SQLAlchemy, Bootstrap, ForeignKeys, Jinja | APIs Used: Used data from “California regulations of possibly harmful products”, which was a CSV file. Bright Paths Project: Plenti.

Milwaukee 348
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Predictive Analytics Are Retailers’ Crystal Ball

PYMNTS

It’s not just a thought exercise: By analyzing the past, organizations can shape the future they want to see, starting with creating the best possible user experience. Customer churn doesn’t have to be a total loss. But Sweary said retail customer churn is only the most dramatic use case for predictive analytics.

Analytics 152
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Growth Loops – The New Way To Grow Bank Product Sales

South State Correspondent

Here is a fun exercise – Ask a bank product team, “How do you grow customers?” Your bank might have introduced a new product, but very few banks go back and try to improve an existing product unless forced to by the regulators or changes in technology. Think about the interactions of your customers with their customers.