The Financial Brand

FEBRUARY 24, 2021

The post How Community Banks Can Attract Generation Z With Financial Lessons appeared first on The Financial Brand. If financial institutions keep marketing to Gen Z like they did Millennials and Gen X, they'll keep coming up short.

Community Bank 24

Community Bank Community Millennials Branding 24

The Financial Brand

FEBRUARY 24, 2021

The post How Pineapples are Helping Community Banks Attract Younger Customers appeared first on The Financial Brand. If financial institutions keep marketing to Gen Z like they did Millennials and Gen X, they'll keep coming up short.

Community Bank 15

Community Bank Community Millennials Branding 15

Cisco

NOVEMBER 15, 2022

The emergence of open banking has dramatically changed the way people and small businesses manage their money and interact with financial tools and brands. It wasn’t just that Venmo happened but open banking for the digital ecosystem. Open banking happened.

Innovation 160

Innovation Security Innovation Strategies Data 160

Independent Banker

OCTOBER 31, 2021

“I’m not sure how we would have processed all of the PPP loans and everything else in the last 18 months without some of the technology that we have implemented,” says Chris Jundt, senior vice president and chief lending officer at First State Bank & Trust. Northpointe Bank in Grand Rapids, Mich., Cashing in on efficiencies.

Lending 91

Lending Community Bank Community North Dakota 91

The Financial Brand

NOVEMBER 17, 2022

This article How Digital CX Technology Gives Local Financial Institutions an Edge appeared first on The Financial Brand. There’s no reason community banks and credit unions can’t provide an omnichannel experience. Here are four essentials for any CX solution.

Technology 36

Technology Community Bank Branding Community 36

South State Correspondent

AUGUST 15, 2022

At SouthState, our commercial lending teams use an online proposal generator, and we make that same app available to any community bank. Sometimes just a graphics tool can help a banker win more loan business. In this article, we step through why it works and how you can get it. Why The Loan Proposal Generator Works.

Tools 195

Tools Lending Online Training 195

South State Correspondent

AUGUST 15, 2022

At SouthState, our commercial lending teams use an online proposal generator, and we make that same app available to any community bank. Sometimes just a graphics tool can help a banker win more loan business. In this article, we step through why it works and how you can get it. Why The Loan Proposal Generator Works.

Tools 195

Tools Lending Online Training 195

Fintech Labs Insights

MARCH 14, 2024

For financial marketers, especially those in credit unions and community banks, the biggest event of the year, The Financial Brand Forum , is just two months away. For the most part, early-bird (or very-early-bird) prices are still in effect, so you can easily save $1,000 or more on a pair of tickets.

Conference 15

Conference Fintech Marketing Las Vegas 15

Independent Banker

DECEMBER 31, 2022

We recently spoke with community bank CEOs from across the country to gain insights on how they’re proactively positioning to manage risks and take advantage of growth opportunities in the coming year. Following some respite in 2022, community bankers are bracing for a tougher economic landscape ahead in 2023. Corey Neil.

Community Bank 91

Community Bank Community Tampa North Carolina 91

The Financial Brand

OCTOBER 13, 2021

Community banks and credit unions outpace megabanks and even neobanks in key areas, but that edge won't sustain those that lag in technology. The post Square, PayPal Pose Grave Threat to Community Financial Institutions appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Community 36

Community Community Bank Banking Trends Analysis 36

The Financial Brand

DECEMBER 8, 2020

Disconnect between the views of Millennials and community banking leaders over rate sensitivity gives handful of institutions a big opening. The post Big Banks Are Deposit Vacuums: How Other Institutions Can Slow the Flow appeared first on The Financial Brand.

Millennials 36

Millennials Community Bank Community Branding 36

Social Assurance

MARCH 8, 2021

Although financial brands continue to struggle in determining whether Snapchat is a viable channel to grow their business, understanding emerging generational preferences can’t be ignored. Determining how your brand can capture their attention and engage them is a crucial strategy for future growth and brand loyalty.

Branding 15

Branding Strategy Community Study 15

NCR

MAY 9, 2017

As standalone fintech apps became popular, the new customer base for FIs has diminished. Most community banks and credit unions have only one app, their banking transaction app. In addition to branding, tips generated to improve the user’s score direct the user to HNB products, providing in-context customer acquisition.

Fintech 75

Fintech Hawaii Community Bank San Francisco 75

The Financial Brand

FEBRUARY 1, 2022

Feeling the pressure of rising digital demands, banks are investing to improve customer experience, but lack confidence in their progress. The post Banks Spend Billions on Digital Transformation, But What’s The Payoff? appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Customer Experience 26

Customer Experience Banking Trends Analysis Trends 26

Celent Banking

MARCH 16, 2015

It´s not about doing everything from every channel—it´s about optimizing the customer experience across the variety of methods used to interact with the retailer (or bank). Community banks differentiating from large institutions : This was a common thread running throughout the presentations.

Conference 100

Conference Retail Community Community Bank 100

South State Correspondent

MAY 1, 2024

For inspiration in banking innovation, we often look to other industries. Honkook Kim and his Gentle Monster Brand is a perfect example. With financial hardship, competition from dominant players, and a startup budget, Gentle Monster faced many of the same challenges as a community bank.

Innovation 195

Innovation social media Branding Marketing 195

The Financial Brand

FEBRUARY 19, 2024

This article Size Doesn’t Always Define Digital Maturity in Banking appeared first on The Financial Brand. This article Size Doesn’t Always Define Digital Maturity in Banking appeared first on The Financial Brand. New analysis shows digital prowess stems not from asset size alone.

Analysis 36

Analysis Branding Customer Experience Report 36

Abrigo

OCTOBER 20, 2020

“There is a demand coming from our customer base to make things easier, less cumbersome, and faster. At the end of the day, what counts for the customer is speed,” said panelist Okan Akin, President and Chief Risk Officer of Allegiance Bank. All of that keeps encouraging us about the brand.” . CRE Lending.

Management 195

Management Lending Community Strategy 195

Social Assurance

OCTOBER 1, 2021

What makes a financial brand stand out? Maybe it’s the interactions a customer experiences while visiting the branch? Whatever it is, community heroes are constantly leaving their mark. Community heroes empower local businesses. “ Loans provide an opportunity for community bankers to connect.

Community 15

Community Community Bank social media Branding 15

The Financial Brand

APRIL 29, 2020

Community banks and credit unions don't have to weaken their strong customer focus, but they must provide it digitally as well as in-person. The post How a Great Digital Experience Can Be Grown from Traditional Roots appeared first on The Financial Brand.

Community Bank 18

Community Bank Community Branding Customer Experience 18

PYMNTS

JANUARY 8, 2019

“Banks might have started a little bit late, but I think they are getting it,” he added. That work is probably easier for the larger FIs than regional and community banks, and credit unions , he said. Middleware Need. Not only are funding and IT capabilities potential issues, but so are vendor relationships.

Cards 140

Cards Software Regional Data 140

Gonzobanker

APRIL 14, 2015

Looking around online, the closest competing offers I found were $300 from a couple of regional banks, but none from community banks or credit unions. I also noticed online that OnDeck was alongside Wells Fargo and Bank of America in the Top 5 search rankings for business loans. Welcome to new marketing muscle.

Marketing 60

Marketing Community Bank Branding Community 60

PYMNTS

APRIL 1, 2019

Because while a relationship of trust gives credit unions a powerful infrastructure from which to build a more innovative customer experience, it is also a mandate pushing them forward to live up to the faith their customers have put in them. But, Lynch noted, it is still a starting point.

Innovation 141

Innovation Fintech Fraud Security 141

American Banker

MARCH 16, 2016

Research shows the more consumers interact with branch staff, the more they dislike the brand. To improve their image, banks need to emulate Apple and focus on every customer experience detail — in tech and in person.

Apple 28

Apple Customer Experience Branding Community Bank 28

The Financial Brand

NOVEMBER 26, 2023

This article Size Does Not Always Define Digital Maturity in Banking appeared first on The Financial Brand. This article Size Does Not Always Define Digital Maturity in Banking appeared first on The Financial Brand. New analysis shows digital prowess stems not from asset size alone.

Analysis 18

Analysis Branding Customer Experience Report 18

Gonzobanker

DECEMBER 22, 2020

Banks and credit unions had to fundamentally change their delivery, support and relationship management models at scopes and speeds that were unheard of. And how did community banks and credit unions respond to the COVID craziness? Jill is continually demonstrating just how loud a $300 million community bank can roar!

Idaho 181

Idaho Community Industry Strategy 181

The Financial Brand

DECEMBER 15, 2021

The trend isn't the end of relationship banking, but partnering and a niche market focus will be essential, especially as CRE lending slows. The post The Convergence of Fintech & Banking Is Transforming Business Lending appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Lending 41

Lending Fintech Banking Trends Analysis 41

The Financial Brand

JANUARY 13, 2021

The post The Key Factors That Define Digital Banking Winners and Losers appeared first on The Financial Brand. Financial institutions will find growth through digital channels by emphasizing human connections and providing expertise remotely.

Digital Banking 32

Digital Banking Branding Customer Experience Community Bank 32

South State Correspondent

OCTOBER 28, 2022

Almost every bank and brand we spoke with will increase their investment in these two areas for 2023. This was followed by a focus on banking-as-a-service, embedded finance, open banking, Web 3.0, Any community bank that believes it can keep up and thwart millions of attacks per second is fooling itself.

Conference 195

Conference Technology Las Vegas Trends 195

Independent Banker

SEPTEMBER 30, 2021

In this feature, we’ll look at a number of ways you can continue to build trust—an especially crucial task as the pandemic continues, telecommuting persists and consumer banking practices evolve. But for most community banks, building a trustworthy brand isn’t a conscious effort. fashioned customer service.

Community 139

Community Community Bank social media Security 139

William Mills

MAY 11, 2016

Customers can store all of their online profiles in one secure location to improve user experience. Looking for banks or credit unions. Branded version is available. ^KT. This is an extension of business services, powered by a local community bank. As a co-branding solution, it would work very well.

Video 40

Video Mobile social media Analytics 40

Independent Banker

OCTOBER 28, 2014

In a world where information can be the most valuable currency, community banks are gathering more of their internal data. a bank software provider in Cedar Park, Texas, most community banks gather data well for reporting purposes. Community banks generally do well in harvesting their lending data, Bhalla says.

Data 88

Data social media Community Bank Community 88

Gonzobanker

DECEMBER 17, 2021

Huntington and TCF merge to create the $170 billion Midwest dynamo and vault them into one of the top 10 banks in the country. This is an innovation-seeking franchise that has built a solid brand and never got over its skis in execution. Goes to Eric Sprink, Coastal Community Bank , Everett, Wash. 82% to over 2.3%

Fintech 147

Fintech Strategy Leadership Lending 147

Independent Banker

NOVEMBER 13, 2014

In a world where information can be the most valuable currency, community banks are gathering more of their internal data. a bank software provider in Cedar Park, Texas, most community banks gather data well for reporting purposes. Community banks generally do well in harvesting their lending data, Bhalla says.

Data 70

Data social media Community Bank Community 70

PYMNTS

SEPTEMBER 23, 2016

The first is the obvious issue: They lack the massive scale and deep IT pockets of the large banks. Most regional and community banks aren’t in the position to develop cutting-edge mobile banking products in-house. Community banks just aren’t offering that, according to Fossella.

Mobile 100

Mobile Community Bank Tools Community 100

Gonzobanker

DECEMBER 20, 2019

. ————————————————————————— The ‘En Vogue’ Trend of the Year – Credit unions buying community banks. The bank’s strategy is laser-focused. It was the original data junkie.

Idaho 148

Idaho Conference Data Marketing 148

Abrigo

FEBRUARY 6, 2024

Takeaway 2 Community banks may face challenges seeking reimbursement for breach of warranty claims filed with other FIs. Takeaway 3 Banks and credit unions should leverage new tools to improve check fraud prevention that can ease the burden on their staff and safeguard customers.

Fraud 221

Fraud Training Trends Regional 221