PYMNTS

JANUARY 12, 2021

In today’s top retail news, Dollar Shave Club (DSC)’s board of directors have named a new CEO for the brand, while Albertsons Companies registered a digital sales growth spike in its third quarter fiscal 2020 results. Plus, Salesforce has revealed a new loyalty management platform for companies.

Retail 145

Retail Branding Study Management 145

PYMNTS

DECEMBER 15, 2020

Keeping consumers invested and engaged is an eternal challenge for retailers. Price and convenience remain top factors that can prompt consumers to try brands, but features like payment flexibility — allowing consumers to pay using their preferred methods — and speed are also becoming must-haves. PYMNTS data revealed that 47.7

Payments 236

Payments social media Branding Study 236

PYMNTS

NOVEMBER 28, 2018

First Data’s 2018 Prepaid Consumer Insights Study found that the average consumer is spending $59 more than the original value of their gift card, marking an increase from $21 a year ago. In a press release , First Data said the report shows a significant lift is being generated from gift card spending.

Cards 144

Cards Study Survey Branding 144

PYMNTS

DECEMBER 10, 2019

Bridge millennials’ rise is changing the retail ecosystem ahead of the 2019 holiday season, but their impacts will continue to be felt in the year ahead. The group also spends more than other demographics, averaging $2,225 in retail purchases per year. Some studies project Gen X and baby boomer shoppers to lead 2019 holiday spending.

Millennials 136

Millennials Retail Groups Online 136

PYMNTS

OCTOBER 16, 2020

Study Shows Americans Struggling As Savings Dry Up. The digital-first shift means there are more options for smaller, direct-to-consumer brands, to find first-time customers from around the country or even the world. Here’s how some really creative D2C brands are using new tech to do that. billion in Prime Day sales.

Google 146

Google Study North Carolina Nebraska 146

PYMNTS

JULY 28, 2020

Consumers are also changing how they pay for their purchases, with a recent study finding that debit card spend was up 11.7 Consumers today are especially likely to use their debit cards for their eCommerce purchases or to make in-store purchases with mobile wallets, and card-not-present (CNP) transactions represented 43.1

Cards 212

Cards Rhode Island Payments Online 212

PYMNTS

APRIL 25, 2019

However, according to the Remote Payments Study conducted by PYMNTS in September 2018, behavior habits are shared by consumers based on income, age and gender. Digging deeper into which payment methods are facilitating these mobile transactions, debit cards (37.1 percent) and credit cards (28.7 mCommerce isn’t one-dimensional.

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Study Mobile Payments Cards 165

PYMNTS

JANUARY 23, 2019

This marks a change for Target — a retailer that had, up to this point, enabled mobile pay only for its own mobile wallet app and the Target-branded REDcard linked to it. For the How We Will Pay 2018 Edition , PYMNTS and Visa conducted its annual study of U.S. In the study, two things became obvious.

Cards 171

Cards Mobile Study Retail 171

PYMNTS

JUNE 12, 2019

One example in retail and payments is tech incubators — specifically, those run by specific companies and brands, a trend that shows signs of growing even more in the 2020s (which, let us remind you, are only a few months away). LISNR Case Study. The basic idea behind LISNR is to send data securely via audio.

Innovation 192

Innovation Retail Metro Case Study 192

PYMNTS

NOVEMBER 8, 2019

The rise of unattended retail – from yesterday’s vending machines full of candy and soda to today’s upscale self-service conduits where one can get kiosk champagne at a hotel (it’s true!) – all started with digital payments. That growth came as vending and unattended retail firms struggled to compete with big-box retailers.

Retail 108

Retail Michigan Branding Mobile 108

PYMNTS

OCTOBER 16, 2020

Direct-to-consumer (D2C) selling has taken wing with the ascendance of eCommerce to retail’s throne. What was once a small but meaningful constituency — online shoppers — suddenly seem to be holding all the cards. Physical and digital marketplaces remain more prevalent, however,” that study also found , “as 80.2

Branding 211

Branding Study Online Retail 211

Perficient

FEBRUARY 17, 2023

In the first two blogs in this series, Getting Started On Embedded Finance and Embedded Finance: Bolstering Brand Experiences, we defined embedded finance and looked at the goals and strategies that firms should take at the outset of their modern embedded finance journey, as well as how and why firms should consider getting embedded banking.

San Francisco 275

San Francisco Cards Online Payments 275

PYMNTS

SEPTEMBER 30, 2020

Dramatic shifts are underway in the retail sector as it adjusts to consumers’ increasingly digital preferences. These retailers are accustomed to engaging with their customers in brick-and-mortar stores and building long-lasting relationships that lead to brand loyalty. billion this year — almost double last year’s total.

Payments 279

Payments Millennials Retail Trends 279

PYMNTS

OCTOBER 5, 2018

Sales have slipped consistently, and only showed slight signs of improvement last quarter, mostly driven by J.Crew’s sub-brand, Madewell. Meanwhile, the brand carries a heavy debt load, and has been a consistent feature on lists of once powerful brands now facing the possible risk of bankruptcy. You can’t be one price.

Millennials 122

Millennials Retail Mobile Branding 122

PYMNTS

SEPTEMBER 8, 2016

New data suggests that they are buying more gift cards than ever before but then turning around and spending those cards on themselves. adults in June of this year to examine the shift in gift card consumers to prepaid and rechargeable cards issued directly from retailers.

Millennials 100

Millennials Cards Retail Survey 100

PYMNTS

DECEMBER 6, 2019

However, they are also hesitant to pay for those new experiences with credit cards or other traditional financing options. Retailers must accommodate financial flexibility, which is leading many to explore alternative solutions — such as Buy Now, Pay Later (BNPL) solutions. Around The Buy Now, Pay Later Worl d.

Millennials 219

Millennials Payments Retail Apple 219

PYMNTS

OCTOBER 18, 2019

Today in the payment’s news roundup, PayPal is teaming with Synchrony Financial to put forward a Venmo co-branded credit card next year. Mastercard Partners With Four Retailers for Pay by Bank App. Mastercard is collaborating with eCommerce retailers to offer online shoppers the Pay by Bank app.

Cards 101

Cards Payments Branding Tools 101

PYMNTS

OCTOBER 5, 2020

And CVS in August became the first major retailer to introduce PayPal QR code technology, which it plans to roll out in its 8,200 U.S. Such brand loyalty and user growth aren’t going unnoticed by merchants, with more and more expanding their QR offerings. stand-alone stores. And that rose to more than 50 percent of U.S.

Payments 360

Payments Cards Retail Branding 360

PYMNTS

DECEMBER 3, 2019

Though commercial card innovation has recently hit an acceleration point, there is still plenty of room for progress. Power took one key friction point of the small business (SMB) credit card market to task. “Basics like credit card terms, and benefits and services, are the lowest-scoring factors in our study.

Cards 101

Cards Innovation Tools Study 101

PYMNTS

DECEMBER 23, 2016

This holiday season, studies say consumers are holding retailers to a higher standard than in past years. But brands, merchants and retailers are lacking when it comes to keeping pace with those expectations. But brands, merchants and retailers are lacking when it comes to keeping pace with those expectations.

Retail 100

Retail Mobile Branding Customer Experience 100

PYMNTS

JUNE 7, 2019

That, in turn, reportedly provides another opportunity for the emerging and growing legal cannabis retail sector. Legal cannabis retail has yet to find its firm footing — too many ongoing payment challenges to say that — but beer companies are taking notice of the possibilities, at least according to a report Thursday (June 6) from NBC News.

Retail 124

Retail Industry New York Millennials 124

PYMNTS

AUGUST 17, 2020

The Commerce Department released July’s retail sales last week, showing an increase in seasonally adjusted retail spending – up 1.2 Analysts reported that physical retail sales, seasonally adjusted, were up 2.7 And what we also see is only one part of the retail sales story. percent growth in June.

Retail 335

Retail Branding Online Report 335

PYMNTS

OCTOBER 21, 2019

Brick-and-mortar retailers, as well as online merchants, are offering consumers all sorts of products and services through the subscription business model, from movies to tea. Disney+ is planning to offer streaming content from brands like Star Wars, Marvel and Pixar. “Re-imagined”

Innovation 109

Innovation Retail Las Vegas Payments 109

PYMNTS

JULY 20, 2017

Digital Shadows , the industry leader in digital risk management, revealed its findings on the changing habits and tactics of organized credit card fraud gangs, discovering a new trend in the form of remote learning “schools.”. In just two of the most popular ‘carding’ forums, 1.2

Study 124

Study Online Course Cards 124

PYMNTS

SEPTEMBER 29, 2020

The release said doing so is a way to both clear up confusion for customers and also to allow brands a way to establish more presence. A study commissioned by Ethoca showed that 96 percent of U.S. We continue to collaborate with industry partners to bring clarity and simplicity before, during, and after transactions.

Online 243

Online Guidelines Study Fraud 243

PYMNTS

JUNE 25, 2018

As a long-time Whole Foods customer, I know, like and trust the Whole Foods brand and the quality of the products they carry in-store. On top of Prime Deals, brands will be able to offer me deals to select their brands over others with special coupons and offers too, just like they do today online at Amazon Pantry.

Retail 156

Retail Branding Millennials Online 156

PYMNTS

DECEMBER 11, 2020

Insofar as consumers are still shopping in stores, the latest study demonstrated increased levels of interest in using touchless payment options at brick-and-mortar shops. That includes things like contactless credit and debit cards, digital wallets, cards on file or other digital methods. According to the study, 35.3

Study 240

Study Online Cards National 240

PYMNTS

JULY 5, 2018

Much of North America remains anchored to major-brand credit cards. As digital technology keeps bringing new efficiencies to transactions, and more consumers around the world turn to eCommerce for retail and other purchases, an accompanying trend is making life interesting for merchants and payment providers.

Retail 108

Retail Payments Cards United States 108

PYMNTS

APRIL 23, 2019

T-Mobile MONEY isn’t the first non-bank to offer branded banking services, or to tap into the consumer desire to seek an alternative to the more traditional bank. percent of all consumers indicated interest in receiving some banking services with these new, alternative brands. That hasn’t stopped brands from trying, though.

Millennials 145

Millennials Mobile Study Branding 145

PYMNTS

SEPTEMBER 12, 2018

Middle Retail. The middle class may be making gains, at least according to Census data, but middle-class retail is a different story, according to some observers. A recent study found that retail “is thriving” at the high and low ends but “faltering” in the middle. Not Amazon’s Fault.

Retail 100

Retail United States Payments Trends 100

Perficient

JANUARY 16, 2023

I remember when my mother stopped shopping at one department store because they wouldn’t give her a charge card in her own name, but another store would on their private-label charge card. Buy/build and gap analysis studies are integral in helping determine where embedded finance may reap the most benefits. .

blockchain 275

blockchain Software Customer Experience Strategy 275

PYMNTS

DECEMBER 15, 2020

Debatably the most impactful payments innovation of recent years — and that’s saying something — BNPL is having a massive impact on retail, as evidenced by the proliferation of brands and the steady flow of venture capital to players that are defining the space. Let’s go with “pay later.”. Like their love of BNPL.

Millennials 256

Millennials Report United States Study 256

PYMNTS

JULY 22, 2019

Much of the excitement surrounding automated retail — aka cashierless retail — has been driven by Amazon Go, but the enthusiasm for “just-walk-out” technology has been tempered by the stores’ limited locations. The next wave of automated retail might be heralded by U.K.-based Unattended Retail Can Boost Sales.

Innovation 125

Innovation San Francisco Retail Study 125

PYMNTS

MAY 11, 2018

That’s one of the driving ideas behind a new service that Marriott International recently launched for Chinese travelers going overseas — a service that also helps to demonstrate how the country’s growing tourist class is changing payments and retail. Last year, the U.S.-based But mobile is only the beginning.

Retail 129

Retail Payments social media Mobile 129

PYMNTS

APRIL 19, 2018

Wendy’s , for example, planned to roll out self-ordering kiosks at about 1,000 of its retail locations by the end of 2017 in an attempt to both lure younger customers and to battle long lines at peak dining hours. The finding comes from Tillster , which partnered with SSI to study how offering self-service kiosks impacts guest behavior.

Retail 102

Retail eBook Customer Experience Ohio 102

PYMNTS

JULY 23, 2020

Approximately 15,000 brands already offer or plan to offer BNPL provider Afterpay ’s solution, for example. Younger consumers’ attitudes toward personal finance, payments and debt offer insights into the retail sector’s post-pandemic future. A recent study sheds light on these subjects, polling approximately 1,200 U.S.

Payments 181

Payments Report Retail Millennials 181

PYMNTS

MARCH 10, 2020

Consumers love the delayed payment options and so do retailers, but the BNPL players themselves are loving their business model, too. The IOU apps are reporting that average order value is typically higher, and checkout conversions surge 30 percent for retailers using BNPL. It’s a bona fide phenomenon. Bigger Orders, More Conversions.

Case Study 135

Case Study Retail Millennials Branding 135