PYMNTS

JANUARY 15, 2019

In the digital age, quick-service restaurants (QSRs) can use all sorts of technology to improve the customer ordering experience. From in-store kiosks to mobile apps, new innovations are giving diners the chance to ditch the line and order through other channels. percent of customers. percent of customers. About the same share — or 63.7

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Innovation Mobile Management Branding 125

PYMNTS

JULY 5, 2017

Innovation is both genesis and lifeblood for companies, especially within the payments space. PYMNTS: How would you define Applause’s approach to innovation? PYMNTS: How would you define Applause’s approach to innovation? Our approach to innovation is two-fold. Innovation is only valuable if it’s usable.

Innovation 121

Innovation Customer Experience Mobile Security 121

PYMNTS

MARCH 24, 2020

Using a vertical software application that focuses on gym management as an example, Butler said the businesses that are buying or building gyms want to be able to use software with seamless payments built in, offered as part of the user experience, one that builds loyalty. Data is key, of course, when it comes to payments.

Innovation 141

Innovation Payments Software Customer Experience 141

Perficient

JANUARY 16, 2023

I remember when my mother stopped shopping at one department store because they wouldn’t give her a charge card in her own name, but another store would on their private-label charge card. While that sounds new and exciting, remember that history doesn’t repeat itself, but it rhymes.

blockchain 275

blockchain Software Customer Experience Strategy 275

PYMNTS

DECEMBER 12, 2016

Gift cards may seem a logical answer. But not brand. What happens if you buy a card from a store that’s not exactly right for that person? Stuck is stuck, with a tight smile of thanks, and perhaps that card is left in a drawer. Stuck is stuck, with a tight smile of thanks, and perhaps that card is left in a drawer.

Cards 100

Cards Mobile Branding Retail 100

PYMNTS

JULY 30, 2020

Our new integration with Plaid supports our mission to remove the complexities of payment processing, so our clients can focus on innovation and the customer experience,” Galileo CEO Clay Wilkes said in the company’s announcement of the partnership. businesses paying millions of 1099 or contract workers, Galileo said.

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San Francisco User Experience Cards Customer Experience 159

PYMNTS

SEPTEMBER 3, 2019

The newly branded company aims to innovate the way travel merchants promote and sell across all digital channels. “I am very excited to unveil our new brand, which captures our ambition and capability as both FinTech and travel tech specialists. We started out with a radical, mobile-first solution. .”

Mobile 129

Mobile Payments Branding User Experience 129

PYMNTS

OCTOBER 5, 2020

This new software expands the user experience and expands digital capabilities of ATMs,” said Frank Hauck , president and general manager, NCR Corporation , in a statement. “In NCR says its new, next-generation ATM also offers contactless card support, an increasingly important service amid ongoing concerns over the COVID-19 pandemic.

ATM 158

ATM Atlanta Software User Experience 158

PYMNTS

OCTOBER 18, 2019

Mastercard is collaborating with four eCommerce retailers — WHSmith.co.uk, Funky Pigeon, Cult Pens and The Card Gallery — to offer the Pay by Bank app to online shoppers, Mastercard announced in a press release on Friday (Oct. ’s Faster Payments service to give users the option of paying for goods with their bank account.

Retail 116

Retail User Experience ATM Security 116

PYMNTS

DECEMBER 10, 2018

Analysts at the time called this product “an historic opportunity” to bolster the merchant’s “corroding bottom lines,” and innovators rushed to build new applications to help them seize it. It’s the decoupled debit card. Merchants paid less when they accepted those cards. And what was the product? There’s only one problem.

Branding 184

Branding Cards Payments New Jersey 184

PYMNTS

NOVEMBER 30, 2018

According to The Next Web , Jared Rice defrauded investors out of $4 million after he claimed the company would become the “first decentralized banking platform” — offering FDIC -insured accounts and banking services, as well as Visa -branded credit cards and other cryptocurrency services.

blockchain 136

blockchain Bitcoin cryptocurrency FDIC 136

PYMNTS

APRIL 18, 2018

It’s an experience that people living in the developed world have learned to expect each time they produce a plastic debit, credit or gift card to use in a store anywhere in the world to pay for something they buy. That’s not the case in the digital world.

Cards 116

Cards Innovation Security Payments 116

PYMNTS

MAY 7, 2020

Kindred Group, which also supports gambling platforms in Europe and Australia, has been operating its Unibet brand in New Jersey and Pennsylvania for about a year. the vast majority of other payouts are handled by ACH or prepaid cards, which are relatively faster but do not support instant funds access. in the next year.

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Online New Jersey Pennsylvania Regulation 142

PYMNTS

MARCH 2, 2020

Corporate payments innovation has cast a wide net to tackle the many pain points businesses experience today, with accounts payable (AP) one of the most popular targets for disruptors. Corporates need to be able to provide a positive end-user experience — even across borders — and do so cost efficiently.

Payments 151

Payments Cards Meeting Lending 151

PYMNTS

JUNE 29, 2017

From credit card companies to retailers and consumers, there are many key stakeholders in the commerce process, both on and offline. Keeping in line with eCommerce’s rise, we’re seeing more companies align themselves with a particular credit card company to increase brand recognition and awareness.

Payments 143

Payments Retail Branding User Experience 143

PYMNTS

JANUARY 9, 2020

For merchants, it’s imperative to take stock of the existing (and evolving) payment preferences that can be markedly different across generations – but delivering a seamless experience is a way to cement loyalty and drive repeat purchases. Bringing consumers and merchants together used to be a fairly straightforward process.

Payments 151

Payments Case Study User Experience Millennials 151

PYMNTS

SEPTEMBER 24, 2020

They’ve gotten used to what Shields termed “ease of use and delightful user experience” — being able to find and buy what they want using any number of payments options. Along the way, they expect to be presented with relevant promotions and products that match their profile and interests.

Payments 237

Payments Data Fintech User Experience 237

PYMNTS

DECEMBER 4, 2018

Services offered include price protection and free food delivery, once users reach certain spending thresholds. For many consumers, perks are a key driver of their credit card choice, whether it’s airline miles, cash-back or points that can be redeemed for a variety of items. They want benefits that fit their lifestyle.

Payments 191

Payments Millennials Cards Course 191

PYMNTS

MARCH 20, 2020

In-house ordering apps are typical for large quick-service restaurant (QSR) companies, with only those who are willing to take risks and innovate standing out from the herd. It takes effort to balance seamless-but-fraud-free user experiences. Main Street USA Was Healthy In February, But Coronavirus Is The Wild Card.

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PYMNTS

AUGUST 10, 2017

In the early days, adopters of the new technology mostly used it to check card spend at the end of the week or month. Bank officials touted the innovation as a form of insurance against fraud, and so far, it seems to be just that. At the same time, Santander had also moved beyond simple card spend checks. Santander U.K.

Security 156

Security Technology Fraud User Experience 156

PYMNTS

APRIL 23, 2018

Using NFC mobile wallets in stores has seen lackluster adoption despite their slick and convenient user experience. Digital wallets are only as convenient as they are useful, and as a form factor substitute for plastic cards, consumers don’t feel they’re much of either.

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Samsung Payments Retail Cards 167

PYMNTS

APRIL 30, 2018

It’s a thought that was triggered recently after reading and reflecting on recent developments across three innovations heralded as FinTech’s poster children — disruptors out to change the world and eat the proverbial lunches of incumbents they say are too big and too unmotivated to change. Blockchain. Marketplace lending. Digital banks.

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Fintech blockchain Lending Digital Banking 183

PYMNTS

APRIL 18, 2019

Now, Wave’s small business customers can access their sales instantly, using Visa Direct rails and their debit cards. It really speaks to the power and primacy of card products,” Sheley said, “It creates a lot of peace of mind around what is going to happen with the payment and where [it is] going to go.

Taxes 226

Taxes Payments Cards User Experience 226

PYMNTS

NOVEMBER 22, 2017

In a recent interview with Karen Webster, Kaplan said that the core of AI in banking is to facilitate better, faster, more informed decision-making for the end user to improve their experience (and boost their lifetime value to the FI). Take Uber, for instance, which is introducing its own credit card embedded in its mobile app.

Data 187

Data Branding Cards Mobile 187

PYMNTS

NOVEMBER 26, 2019

PYMNTS’ Credit Union Innovation Index found that CU members may not prioritize the latest technologies as much as bank and FinTech customers do, but they still value easy-to-use mobile apps and online capabilities. SAFE has been delivering on-demand experiences since 2016, when it launched a targeted marketing function on its mobile app. “If

Marketing 131

Marketing Sacramento Data Mobile 131

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. Review our blog posts on fraud to learn more about innovative approaches, insighte and ways to manage fraud.

Fraud 52

Fraud Technology social media Innovation 52

Independent Banker

MAY 26, 2016

Rebuilding a reputation as payment innovators. These nonbank players are viewed as disruptive and innovative, a position once held by financial institutions. These nonbank players are viewed as disruptive and innovative, a position once held by financial institutions. By Jeff Weikert.

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Community Bank Community Innovation System 70

PYMNTS

JUNE 25, 2019

Collaborating with FinTechs means FIs can create innovative tools and consumer-facing features, but it also throws the established banking world into flux. Banks feel threatened that they’re going to lose the customer experience layer, which may gradually move to the third parties,” Zachariadis noted. SCA and the Future of Banking.

Fintech 122

Fintech Customer Experience Data User Experience 122

PYMNTS

MAY 4, 2018

Whether they are college athletes, semi-pro or middle and high school students shopping with mom and dad’s credit card, buyers in this category are looking for something particular, and that can be difficult, if not impossible, to track down on generalized marketplaces. But with the younger demographic, he said, user experience is everything.

User Experience 100

User Experience Course Community Meeting 100

NCR

MAY 25, 2016

For some consumers, even the idea of having to carry a payment card seems outdated when they can manage every other aspect of their lives through their phone. Therefore, it’s understandable why so many people are turning to alternative options to traditional banks, and this is expected to have a significant impact on legacy brands.

Fintech 45

Fintech User Experience Innovation Strategy 45

PYMNTS

FEBRUARY 7, 2020

The rates refer to the rates that United States-based merchants pay to accept Visa cards. Retailers that sell products and services online have been slowly, but steadily, removing payment frictions and improving user experience to boost conversion rates. Mastercard CEO Pushes Back Against National Payments Systems.

Google 123

Google Retail United States Online 123

PYMNTS

MARCH 23, 2018

In financial services today, security and innovation can work with each other, and against each other. FinServ cybersecurity is, of course, a prime target for innovation. At the same time, providers must ensure a positive, consistent customer experience. from EMVCo and “PIN on Glass” from the PCI Council.

Innovation 186

Innovation Security Customer Experience Technology 186

NCR

MARCH 27, 2017

In the financial services industry today, innovation can take many forms. Developments in technology have made it possible for people to use ATMs without physically entering their card into the machine. This technology can also deliver big benefits in terms of user convenience. A developing technology.

ATM 40

ATM Cards Examples Technology 40

PYMNTS

OCTOBER 24, 2016

With this in mind, PYMNTS recently spoke with Leo Castro, vice president of product marketing and brand for BigCommerce , an eCommerce platform, about the opportunities and challenges of trying to eliminate virtual checkout cart abandonment and converting tech-savvy shoppers into buyers.

UX 100

UX Mobile Apple Trends 100

NCR

SEPTEMBER 1, 2017

Financial services providers today should always be looking for fresh, innovative ways to solve problems and overcome challenges. Those challenges could relate directly to the experience of the customer , to the performance of the business, or both. The case for design in business.

Customer Experience 100

Customer Experience Strategy Innovation Virginia 100

PYMNTS

JUNE 27, 2016

At launch, the service was positioned as an innovative replacement for a well-entrenched standard considered not well-suited for a mobile and digital world. Now, before you call me out for being too harsh, it’s not nearly half as harsh as the reality of how eligible users view Apple Pay today. But that’s the reality.

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Apple Mobile Cards Payments 165

Lex Sokolin

SEPTEMBER 3, 2020

And products matter where their customers live, which is in attention platforms and other brand experiences. You would not be able to design this user experience, nor this attention platform without a technology footprint that began with cloud computing and the Internet. and is working on the ETH2 upgrade.

blockchain 52

blockchain Software Capital Technology 52