PYMNTS

APRIL 9, 2020

According to Boston Retail Partners , 63 percent of retail personnel can’t identify customers prior to checkout. Clienteling has been around for several years as a way to empower sales associates with customer data and mobile customer engagement technology. They can also send customers attachments from a photo library.

Retail 130

Retail Video social media Boston 130

PYMNTS

APRIL 22, 2020

billion deal on Tuesday (April 21) for a minority stake in Indian telecom startup Reliance Jio, giving the social media giant a larger foothold in the region. Maven had already began winding down the number of cities in which it operated, shutting down in major markets like Boston, Chicago and New York City. Facebook Closes $5.7B

New York City 132

New York City social media Boston Chicago 132

PYMNTS

AUGUST 24, 2019

CenturyLink Field, home of the Seattle Seahawks , was the first NFL stadium to adopt the technology. But it’s not just payments where the NFL and other sports can shine when it comes to digital and mobile technologies. For the 2019 NFL season – PYMNTS is based in Boston, so Go Pats! – million people in 2016 to 17.2

Payments 161

Payments social media Mobile Seattle 161

PYMNTS

JANUARY 31, 2017

Kenmore Square, Boston will activate what it calls a “customized digital Big Mac ATM.” Vince Spadea, a McDonald’s franchisee, was quoted by The Boston Globe as saying, “It’s really just a fun way to be modern and progressive. The goal is to roll out these technology upgrades in all of its worldwide locations by the end of 2018.

ATM 100

ATM Boston social media Retail 100

PYMNTS

JULY 31, 2019

Social media was largely considered more friend than foe, most consumers still used passcodes instead of fingerprints to open their mobile devices, and Tom Brady was merely a great athlete instead of the fountain-of-youth demi-god he is today (PYMNTS is based in Boston, so just go with us on that one).

Industry 110

Industry social media New York City Retail 110

PYMNTS

APRIL 22, 2019

Thousands descended upon T-Mobile Park stadium in Seattle on March 28 — the earliest opening day in Major League Baseball (MLB) history — to see their home team, the Mariners, take on last year’s World Series champions, the Boston Red Sox. CenturyLink Field, home of the Seattle Seahawks , was the first NFL stadium to adopt the technology.

Seattle 122

Seattle social media Boston National 122

PYMNTS

JULY 31, 2019

Social media was largely considered more friend than foe, most consumers still used passcodes instead of fingerprints to open their mobile devices, and Tom Brady was merely a great athlete instead of the fountain-of-youth demi-god he is today (PYMNTS is based in Boston, so just go with us on that one).

Industry 100

Industry social media New York City Retail 100

PYMNTS

JUNE 9, 2017

The new app is powered by LevelUp , a mobile payments platform created by Boston startup SCVNGR and the force behind PYMNTS’ mobile order-ahead tracker. The company is also dedicated to live and digital interface with its customers, with a robust social media presence and a highly engaged following that exploded around spring 2016.

social media 109

social media Mobile Boston Payments 109

PYMNTS

OCTOBER 20, 2017

Unhappy customers complain to family and friends, or even worse, take to social media and business review sites to air their complaints for the world to see. Aloft Hotel — Boston Seaport & Santa Clara, California. Last December, 10 rooms at the Aloft Hotel in Boston’s Seaport got smart.

Las Vegas 108

Las Vegas Los Angeles Hawaii California 108

PYMNTS

MARCH 17, 2017

And on the whole, the Innovation Awards Gala at Boston’s famous Fenway Park didn’t quite have the “wrong card” drama that came included with the Oscars this year — but we are inclined to view that as a feature, not a bug. Developing those technologies of the future.

Innovation 175

Innovation Payments social media America 175

William Mills

NOVEMBER 2, 2017

This year’s HubSpot Inbound conference was held at the Boston Convention and Exhibition Center September 25-28. With ninety percent of the information our brain stores being visual, it is important to have clear and high-quality images on social media when promoting content. Video Content is extremely important as well.

Conference 40

Conference social media Tools Video 40

PYMNTS

APRIL 16, 2018

That putting what is now the inevitable regulatory screws to social media platforms will impose unwieldly compliance costs on every player, making it harder for new players to emerge and scale, and thereby strengthening Facebook’s position. Why has the weather been so crappy for the Boston Marathon for the last 10 years?

Google 121

Google Data social media Branding 121

Independent Banker

MARCH 15, 2015

Customer contact centers are reshaping retail service for the technology age. But does that same retail service trend, driven by the near ubiquity of online and mobile technology, really apply to the relationship-driven model of community banks? By Phil Britt. Sure, call me if you want. However, Cornerstone Advisors Inc.—a

Community Bank 70

Community Bank Community Operations Retail 70

Independent Banker

SEPTEMBER 30, 2021

Building trust in your institution has a lot to do with technology, from implementing strong data security practices to humanizing your online customer interactions. However, Silsby says technology also can free up time for employees to have more meaningful interactions. Use social media to build trust. Be authentic.

Community 139

Community Community Bank social media Security 139

PYMNTS

FEBRUARY 15, 2020

Designers, models, fashionistas and social media luminaries descended on the city for a series of shows by the biggest names in design, aiming to let the world know what will be “in” this year, and what is “out.” In many ways, 2020’s version of New York Fashion Week was much like any other year.

New York 177

New York social media Los Angeles Trends 177

William Mills

MAY 11, 2016

Race Data brought bank client on stage who is thrilled with the product, he also states that the technology gives context to bank call center employees as well. ^KT. Katerina Frolovicheva (MD, Technologies Innovations). The account has a tie into social media and sharing. Ijeoma (EJ) Onuosa (Founder). Robert Armiak (CEO).

Video 40

Video Mobile social media Analytics 40

Celent Banking

MARCH 28, 2017

Over the past few weeks we have been previewing various content themes we will be discussing at our Insight and Innovation Day in Boston on April 4th. Blockchain: given how many banks have started exploring blockchain and other distributed ledger technologies, we were hoping to see some nominations describing their efforts in this space.

Innovation 100

Innovation Boston blockchain social media 100

CB Insights

MARCH 27, 2019

Facebook, for example, disclosed that an unprecedented data breach in September 2018 exposed the social media accounts of up to 90M users — including login credentials — effectively compromising access to any site that lets users log in with their Facebook account. But the company is not alone. Confirm.io The Controversies.

Google 76

Google Apple Security Data 76

PYMNTS

DECEMBER 11, 2019

Co-founder James Bello initially worked at the headquarters of a major retail chain, and then moved to Boston to serve in their innovation group. He worked with food technologies to help “tackle big issues in the food system,” Bello told PYMNTS in an interview.

Millennials 144

Millennials social media Retail United States 144

CB Insights

MARCH 13, 2019

New York, Boston, Chicago, and Nashville, among other cities, all played host to newly minted unicorns last year. Select Investors: Camelot Venture Group, Align Technology, Kleiner Perkins Caufield & Byers, Spark Capital, Clayton Dubilier & Rice. Plaid Technologies. Valuation: $3.2B. Total Funding: $1.3B. Valuation: $3B.

San Francisco 77

San Francisco Company US California 77

CB Insights

JULY 17, 2018

The old guard of American dining are switching up their games to compete: McDonald’s is adding self-serve kiosks to many of its franchises, upping the ante with mobile order technology. Vegan fast casual: By Chloe (NYC, Boston, LA, Providence, London). In Boston, Oleana founder Ana Sortun opened the lunch and takeout venue Sofra.

San Francisco 69

San Francisco California United States CA 69

William Mills

MAY 9, 2018

Again another financial wellness platform using machine learning technology. HQ: Boston, MA. A TON of really old technology is being used in mortgage lending. In fact, Fiserv recently sold ALL of their mortgage technology to a PE firm. Info: Fiserv is a leading global leader in financial services technology solutions.

Security 40

Security Samsung Strategy San Jose 40

CB Insights

MAY 10, 2018

Before Bruce Doolin Henderson opened the doors of Boston Consulting Group on July 1, 1963, the concept of “competition” barely existed in American business culture, let alone the concept of strategy. “The underlying principles of strategy are enduring, regardless of technology or the pace of change.”

Strategy 78

Strategy Management Analytics Tools 78

PYMNTS

MARCH 19, 2018

In the last few months alone, we’ve seen snow in Rome and three powerful nor’easters in Boston in the space of two and a half weeks — with some forecasts predicting a fourth this week. Robotics and technology are taking jobs from people who need them the most, it’s said. The number of new businesses is at an all-time low.

Google 148

Google Apple Retail Millennials 148