PYMNTS

JANUARY 31, 2017

But the fast-food giant is playing quick catch-up with its in-store tech, mobile ordering and delivery initiatives — and is doing so by taking a page out of Snapchat’s playbook by blending unattended retail with marketing. Kenmore Square, Boston will activate what it calls a “customized digital Big Mac ATM.” That’s right.

ATM 100

ATM Boston social media Retail 100

PYMNTS

JULY 31, 2019

Call Blue Apron what you will: a struggling retailer, a comeback kid, a prime example of hype in the online world, a respectable survivor. Once they made their Blue Apron meals, he says they couldn’t stop talking about it and sharing photos of what they made on social media.”

Industry 110

Industry social media New York City Retail 110

PYMNTS

JULY 31, 2019

Call Blue Apron what you will: a struggling retailer, a comeback kid, a prime example of hype in the online world, a respectable survivor. Once they made their Blue Apron meals, he says they couldn’t stop talking about it and sharing photos of what they made on social media.”

Industry 100

Industry social media New York City Retail 100

PYMNTS

OCTOBER 20, 2017

Like so much of the retail industry, hospitality is all about customer experience. Unhappy customers complain to family and friends, or even worse, take to social media and business review sites to air their complaints for the world to see. Aloft Hotel — Boston Seaport & Santa Clara, California.

Las Vegas 108

Las Vegas Los Angeles Hawaii California 108

PYMNTS

JUNE 9, 2017

The new app is powered by LevelUp , a mobile payments platform created by Boston startup SCVNGR and the force behind PYMNTS’ mobile order-ahead tracker. The company is also dedicated to live and digital interface with its customers, with a robust social media presence and a highly engaged following that exploded around spring 2016.

social media 109

social media Mobile Boston Payments 109

Independent Banker

MARCH 15, 2015

Customer contact centers are reshaping retail service for the technology age. Certainly for the largest banks, contact centers are evolving into digital retail centers, managing new digital channels to handle more customer support activities previously conducted in-person at branches. Bob Meara, retail banking expert.

Community Bank 70

Community Bank Community Operations Retail 70

PYMNTS

APRIL 16, 2018

That putting what is now the inevitable regulatory screws to social media platforms will impose unwieldly compliance costs on every player, making it harder for new players to emerge and scale, and thereby strengthening Facebook’s position. Why has the weather been so crappy for the Boston Marathon for the last 10 years?

Google 121

Google Data social media Branding 121

William Mills

MAY 11, 2016

Race Data brought bank client on stage who is thrilled with the product, he also states that the technology gives context to bank call center employees as well. ^KT. Portfolio outlooks, recommendation.Provide retail and advisory users the insight they need with Polly Portfolio. Svyatoslav Ostrovsky (Head of Retail Digital Business).

Video 40

Video Mobile social media Analytics 40

PYMNTS

FEBRUARY 15, 2020

Designers, models, fashionistas and social media luminaries descended on the city for a series of shows by the biggest names in design, aiming to let the world know what will be “in” this year, and what is “out.” In many ways, 2020’s version of New York Fashion Week was much like any other year.

New York 177

New York social media Los Angeles Trends 177

PYMNTS

DECEMBER 11, 2019

Co-founder James Bello initially worked at the headquarters of a major retail chain, and then moved to Boston to serve in their innovation group. He worked with food technologies to help “tackle big issues in the food system,” Bello told PYMNTS in an interview. Today, Shameless Pets offers flavors such as Lobster Roll (Over).

Millennials 144

Millennials social media Retail United States 144

Celent Banking

MARCH 28, 2017

Over the past few weeks we have been previewing various content themes we will be discussing at our Insight and Innovation Day in Boston on April 4th. Blockchain: given how many banks have started exploring blockchain and other distributed ledger technologies, we were hoping to see some nominations describing their efforts in this space.

Innovation 100

Innovation Boston blockchain social media 100

CB Insights

JULY 17, 2018

The old guard of American dining are switching up their games to compete: McDonald’s is adding self-serve kiosks to many of its franchises, upping the ante with mobile order technology. In the past decade, restaurant and bar purchases have grown at twice the rate of general retail spending. That’s not a new development.

San Francisco 69

San Francisco California United States CA 69

William Mills

MAY 9, 2018

Again another financial wellness platform using machine learning technology. HQ: Boston, MA. A TON of really old technology is being used in mortgage lending. In fact, Fiserv recently sold ALL of their mortgage technology to a PE firm. Info: Fiserv is a leading global leader in financial services technology solutions.

Security 40

Security Samsung Strategy San Jose 40

PYMNTS

MARCH 19, 2018

In the last few months alone, we’ve seen snow in Rome and three powerful nor’easters in Boston in the space of two and a half weeks — with some forecasts predicting a fourth this week. Department stores used to dominate retail , and shopping was always done in a physical store. The number of new businesses is at an all-time low.

Google 148

Google Apple Retail Millennials 148