PYMNTS

JANUARY 25, 2019

In a recent trend, eCommerce mattress brands have been moving into the world of brick-and-mortar retail by opening their own stores and pop-up shops to help let customers test-drive their products in real life. Then, in 2018, Pop-In@Nordstrom partnered with Casper to bring pop-up stores to select Nordstrom locations and online.

Apple 109

Apple Branding San Francisco New York City 109

PYMNTS

JANUARY 7, 2021

Online FinTech startup SoFi announced Thursday (Jan. billion, and also expanded internationally by purchasing Hong Kong-based investment app 8 Securities. 7) that it was merging with publicly-traded Social Capital in an $8.6 Earlier this year, SoFi acquired payments firm Galileo for $1.2

Capital 150

Capital Los Angeles Boston Lending 150

PYMNTS

FEBRUARY 11, 2019

Pharmacy operator CVS , for example, experimented with a program in Boston in which shoppers received free delivery on prescriptions and eCommerce purchases as well as other perks. The program, which is dubbed CarePass, also includes access to a pharmacy helpline, a discount on CVS branded products and a monthly coupon.

Innovation 166

Innovation Retail social media Apple 166

PYMNTS

JULY 21, 2017

Retailers are working hard to not only adjust but also enhance the approach to securing and maintaining sales. Even as consumer expectation rises, a mere 25 percent of retailers are confident that they’re meeting the omnichannel demands of the retail industry, according to Boston Retail Partner research.

Retail 137

Retail social media Customer Experience Boston 137

Independent Banker

SEPTEMBER 30, 2021

Building trust in your institution has a lot to do with technology, from implementing strong data security practices to humanizing your online customer interactions. But for most community banks, building a trustworthy brand isn’t a conscious effort. Illustration by Ahoy There. By Ed Avis & Elizabeth Judd. It’s in their DNA.

Community 139

Community Community Bank social media Security 139

Banking 2020

NOVEMBER 13, 2015

Articles via USA Today, Payments Today, The Financial Brand and Bloomberg. No security silver bullet for mobile payments: As mobile payments become more popular for consumers, it is also making mobile devices a growing target for hackers. The hackers pulled off the largest theft of customer data from a U.S.

Mobile 40

Mobile Boston Payments Security 40

Cisco

MAY 29, 2019

According to JD Power, “Nearly 90% of retail banking customers who are highly satisfied with the advice provided by their financial institution say they “definitely will” reuse their bank or credit union for another product” (The Financial Brand). Learn about Cisco Security for Financial Services. And those abandonment rates?

Customer Experience 72

Customer Experience Retail San Diego Study 72

PYMNTS

FEBRUARY 4, 2019

To serve customers who want to shop in stores and online, retailers and solution providers are working to offer a unified retail experience across multiple channels. In some cases, brands like Loblaw and Nike are letting shoppers use their mobile phones to pay for their purchases at their physical stores.

Innovation 126

Innovation Retail Mobile Massachusetts 126

PYMNTS

AUGUST 8, 2017

With PwC’s projected significant increase in the AI market over the next two-and-a-half years — alongside Boston Retail Partners’ research showing 45 percent of retailers ramping up AI use in the next three years — it’s no wonder consumer behaviors have begun to change as well.

Retail 128

Retail Customer Experience Boston Branding 128

PYMNTS

SEPTEMBER 30, 2016

Cosi, the Boston-based sandwich chain renowned for its flatbread sandwiches, filed for bankruptcy in a Boston courtroom. Cosi now plans to close 29 of its underperforming company-owned stores and has secured $4 million in debtor in possession financing from a string of investors who want to buy the chain out of bankruptcy.

Boston 100

Boston Retail Nebraska Study 100

Cisco

MAY 29, 2019

According to JD Power, “Nearly 90% of retail banking customers who are highly satisfied with the advice provided by their financial institution say they “definitely will” reuse their bank or credit union for another product” (The Financial Brand). Learn about Cisco Security for Financial Services. And those abandonment rates?

Customer Experience 48

Customer Experience Retail San Diego Study 48

PYMNTS

JULY 16, 2018

It’s Boston. It’s February (or maybe it’s May, because it’s still snowing in Boston). With AI, he surmised, “not only can we know when they wash their car, but … let’s just say that they went online and bought their movie tickets. Picture this. It’s snowing. A driver has to pull over and get gas.

Millennials 109

Millennials Boston Retail Mobile 109

PYMNTS

DECEMBER 21, 2020

And you can see it in the hustle by retailers and brands large and small to pivot their businesses and business models — and the disclaimers on just about every retail site starting a week or more ago that orders placed online might not make it in time for Christmas. Take PayPal, for example. I was happy to support her business.

Apple 227

Apple Study Innovation Survey 227

NCR

FEBRUARY 23, 2018

This is a message that US banks appear to be hearing loud and clear, at least according to the findings of a recent study by the Federal Reserve Bank of Boston. One of the main reasons given for this was continued worries about the security of mobile payments. Mobile banking everywhere, payments less so. 2018 to be a tipping point?

Mobile 72

Mobile US Payments Study 72

PYMNTS

MAY 27, 2016

At the rate so many once-solitary brands are shacking up with other companies, though, maybe the definition of the term needs to be widened a bit. That subtle checkout conversion mission is still ongoing, but now, Affirm is branching out beyond the regular confines of in-store and online retail. eBay’s Virtual Future.

Retail 100

Retail Las Vegas Millennials Conference 100

PYMNTS

APRIL 16, 2018

And not because everyone who touches the consumer shouldn’t consider data privacy and security part of the deal they must have with their consumers if they want those consumers — their crown jewels — to keep coming back. Law” or “CSI” or reading The Boston Globe or The Wall Street Journal all more or less liked the same things.

Google 121

Google Data social media Branding 121

PYMNTS

OCTOBER 13, 2016

According to Andrea Boetti, vice president of global business development at Fortumo, although Asia has the highest growth in online content consumption, digital merchants often have difficulty collecting payments because many consumers do not have a credit card. Carrier billing allows uses to make online payments. But In the U.S.,

Mobile 100

Mobile Payments Apple Samsung 100

PYMNTS

AUGUST 12, 2016

Boston-based venture Flywire was started seven years ago to enable these high value, low transaction volume payments via any payment method to be sent by these families anywhere in the world. Its pitch to the family is to use their local Mastercard branded credit or debit card to make those payments. Online Lending.

Lending 100

Lending Apple Cards Study 100

PYMNTS

AUGUST 4, 2016

Passport has designed similar mobile applications for the transportation systems in Chicago, Toronto and Boston. Chatbots are viewed as the developers’ answer to consumer frustration, but they’re just another layer in between the user and the brand, becoming just another tech feature to help the user fix another tech feature.

Samsung 100

Samsung Google Mobile Millennials 100

PYMNTS

SEPTEMBER 3, 2018

The charges came three months after a previous legal action, where Holmes was on the receiving end of a civil lawsuit from the Securities and Exchange Commission (SEC), amid allegations of “massive fraud.” In December of 2017, Even went live and online for 1.4 All of those transactions will happen in near real time, he explained.

Branding 100

Branding Cards Fraud Marketing 100

PYMNTS

JANUARY 15, 2018

By ordering ahead using their phones, customers are simply applying their online shopping behavior to a new, and very habituated, use case. It’s why consumers default to Amazon when they buy online, and why the eCommerce giant now owns north of 40 percent of all online spend, based on Q3 2017 retail sales data.

Innovation 109

Innovation Payments Google Training 109

PYMNTS

JUNE 21, 2016

Also, Mintel’s Foodservice Trends 2016 report found that 77 percent of Americans said they would use online food delivery services. According to Mintel, one-third of online delivery users would even be willing to accept higher delivery fees if it meant receiving their food faster. That’s a hearty slice of the delivery pie.

Resources 102

Resources Operations Technology Boston 102

Banking 2020

FEBRUARY 2, 2016

Yes, retail for sure—a quick search online turns up hundreds of stories about retail omni-channel. For example, a new report from consulting firm Boston Retail Partners states 85% of retailers say that ‘unified commerce’ is a top priority for the year ahead, and many merchants are well on their way. There’s certainly a lot going on.

Retail 40

Retail Strategy Boston Industry 40

Independent Banker

OCTOBER 29, 2014

Big-brand megabanks, the Visa and MasterCard networks, and big-box merchants had signed up to become partners with Apple’s universal retail smartphone app that uses Near Field Communication and tokenization technologies. Moreover, lingering doubts over the security of mobile channels also surfaced in the Fed’s research.

Mobile 105

Mobile Community Bank Community Technology 105

William Mills

MAY 9, 2018

HQ: Boston, MA. Fiserv is highly regarded for its leadership and innovation, and award-winning solutions for mobile and online banking, payments, risk management, data analytics and core account processing. Covered Security , coveredsecurity.com @CoveredSecurity. Website: projectfinance.io. Twitter: @yourfinanceapp.

Security 40

Security Samsung Strategy San Jose 40

William Mills

MAY 11, 2016

It’s all done through the smartphone, with bank-level security. Chip card reader for when customers are shopping online to improve security. Integrate with any online merchant site. Customers can store all of their online profiles in one secure location to improve user experience. Adds in Social security.

Video 40

Video Mobile social media Analytics 40

CB Insights

OCTOBER 26, 2020

MEMX was founded by 9 financial services institutions including Bank of America Merrill Lynch, Charles Schwab , and Citadel Securities with the goal of simplifying equity trading. Equity research — reports on companies, securities, and markets for investment banking clients — is an industry that has been in decline for the last decade.

Management 78

Management Capital Company Marketing 78

PYMNTS

SEPTEMBER 19, 2016

The media has declared chatbots the digital version of the little black dress: a technology staple that every brand must now have and every payment type must now commerce-enable. Finally, the mobile app ecosystem in China is a lot messier than in developed countries because of massive security and quality control issues inside of app stores.

Payments 100

Payments Mobile Apple Google 100

CB Insights

SEPTEMBER 4, 2018

They are a diverse group of players, ranging from automotive industry stalwarts to leading technology brands and telecommunications companies. A few of the companies or brands listed below belong to the same parent organization, but are detailed separately if they are operating distinct autonomous development programs.

System 78

System Technology Michigan California 78

CB Insights

MAY 10, 2018

Before Bruce Doolin Henderson opened the doors of Boston Consulting Group on July 1, 1963, the concept of “competition” barely existed in American business culture, let alone the concept of strategy. From one perspective, the position of management consulting as an industry has never seemed more secure. Those companies made plans.

Strategy 78

Strategy Management Analytics Tools 78

PYMNTS

JANUARY 7, 2019

Payments are and will be embedded in each of these experiences, enabled by an intermediary that will authenticate the user or the user’s device and enable secure, private and interoperable commerce experiences. Paying for things will happen online for pickup in the store later.

Mobile 205

Mobile Innovation Apple Study 205

PYMNTS

OCTOBER 9, 2017

The modern-day department store, the intermediary that’s aggregated brands and buyers in a single physical location for more than 160 years, and the modern-day shopping mall, which has done the same for the last six decades, has steadily lost foot traffic, sales and profits to online competitors since about 2010.

Online 128

Online Google Branding Retail 128

PYMNTS

OCTOBER 9, 2017

The modern-day department store, the intermediary that’s aggregated brands and buyers in a single physical location for more than 160 years, and the modern-day shopping mall, which has done the same for the last six decades, has steadily lost foot traffic, sales and profits to online competitors since about 2010.

Online 112

Online Google Branding Retail 112