PYMNTS

OCTOBER 4, 2019

With the recent launch of the Apple Card , Apple has sent a signal that they seek to offer a better user experience than banks. In fact, their slogan for the card is “Created by Apple, Not a Bank?.” But Apple changed the definition of a cellphone — to a smartphone,” she remarked.

Apple 198

Apple Cards User Experience Examples 198

PYMNTS

JANUARY 3, 2017

Rewards can help lure customers to a brand and keep them there. And of those 500 users, 38 percent said card usage is driven by how much cash they have on hand; another 25 percent said their choice to use plastic is driven by the rewards that come with those chosen payment methods. credit cards, 1.3 debit cards and 1.3

Retail 137

Retail UX Cards Branding 137

PYMNTS

FEBRUARY 7, 2020

India’s Gaana Streaming Service Far Surpasses Apple, Spotify. India has access to Apple Music and Spotify, but it’s the country’s homegrown Gaana that is getting the largest share of listeners. Gaana — Hindi for “song” — tapped into grassroots strategy and budget prices to take on rivals.

Google 123

Google Retail United States Online 123

PYMNTS

AUGUST 10, 2017

The solution has been secure, but not perfect: In May, an HSBC customer’s non-identical twin managed to breach his brother’s account by mimicking his twin’s voice. More than two-thirds believed AI could become the face of their brand. HSBC has since upped the sensitivity of its voice recognition. We are excited to be the first U.K.

Security 156

Security Technology Fraud User Experience 156

PYMNTS

OCTOBER 8, 2018

“The media has declared chatbots the digital version of the little black dress: a technology staple that every brand must now have and every payment type must now commerce-enable,” Karen Webster wrote about six months into the great bot binge of the extreme excitement gunning up in the ecosystem around them.

Google 168

Google Samsung User Experience US 168

PYMNTS

OCTOBER 20, 2017

For example, Wang said, when Apple came to China, the company didn’t make many changes to its product. It did translate various product offerings into Chinese, but did not customize user experience or pricing for the local market. They assume the same strategy that worked everywhere else will work there, too.

How To 103

How To Apple Examples Payments 103

PYMNTS

JANUARY 25, 2017

Last week, Alphabet’s smart home brand, Nest, announced the launch of its line of products — like smoke and CO detectors, surveillance cameras and thermostats — in four new European markets. Perhaps the differences in features, user experience and device functionality between apps will add up to enough to keep all five up and running.

Google 100

Google Software Mobile User Experience 100

CB Insights

JANUARY 8, 2019

As Apple CEO Tim Cook has said, the healthcare market makes the smartphone market look small. With the release of the Apple Health Record and Apple Watch with a single-lead EKG, it’s evident that Apple has officially entered the healthcare space. Get the 76-page APPLE IN HEALTHCARE Report. Table of Contents.

Apple 78

Apple Data Industry Study 78

PYMNTS

JANUARY 28, 2021

Three trends will help subscription businesses meet these goals: bundling, enhancing the user experience and redoubled customer retention efforts. While it’s been a timeless strategy, over the past year businesses have increasingly latched onto the power of bundling in driving brand affinity, customer growth and retention.

User Experience 271

User Experience Trends Strategy Customer Experience 271

NCR

SEPTEMBER 1, 2017

Many hugely successful companies and globally recognized brands have demonstrated what can be achieved when design is placed at the heart of how a business operates. This is an approach that is being embraced by the likes of Barclays, BBVA and Bank of Ireland. The case for design in business.

Customer Experience 100

Customer Experience Strategy Innovation Virginia 100

PYMNTS

NOVEMBER 25, 2019

They are described by Google as “smart,” since they will provide account holders with money management tips to optimize and manage the funds in those accounts. By providing a streamlined user experience, they can add value to the financial institution and the cardholder, putting themselves into the commerce stream.”.

Google 272

Google Fintech Payments Apple 272

PYMNTS

JUNE 29, 2017

Well, some of us did — mostly those who were willing to sleep on the sidewalk outside an Apple Store got it on day one. When the first version of Apple’s App Store launched in 2008, there were only 500 apps in it. million apps in the Apple App store, not to mention the additional 3.4 And on June 29, 2007, we finally got it.

Apple 150

Apple Mobile Innovation social media 150

Accenture

SEPTEMBER 30, 2019

It’s no secret that the big tech companies—especially the ‘GAFA’ of Google, Amazon, Facebook and Apple—are using data to personalise and target offers to customers, and getting better returns as a result. Subway has rebuilt its operating model to continuously run tests on customer experiences to optimise the journey of purchasing a sandwich.¹

Data 150

Data Customer Experience Analytics Case Study 150

William Mills

MAY 11, 2016

Demoing first with apple watch. Is this the first time we have seen an apple watch as apart of a demo today? CreditHQ helps businesses manage cashflow. Managing cash flow – targeted at small business in partnership with banks. ^KT. Here’s another solution for document management and origination. ^SR.

Video 40

Video Mobile social media Analytics 40

Fintech Labs Insights

MAY 30, 2017

CEO Miron Lulic urges you to think of the “serendipity” of real-time offers provided on platforms like airline fare aggregator Kayak, and imagine the same user experience in financial services. To build the brand consumers think of first whenever they need a financial service. And “best interest” is key.

UX 22

UX Online Comparison Lending 22

CB Insights

OCTOBER 10, 2017

An explosion of new consumer finance brands is transforming how people save, spend, and manage their money. The secrets of user growth. To build a successful personal finance management tool, it’s important to understand the dynamics of user acquisition and growth. Making the first experience valuable.

Tools 78

Tools Millennials US Maine 78

William Mills

SEPTEMBER 7, 2016

Data and Analytics are a profit center rather than something that just needs to be managed. Demo: A Wealth Management Company (ACME)– GoodData can embed analytics directly in ACME’s dashboard. Integrated with major retailer API’s like Amazon, eBay, Best Buy and several other aspirational brands. Om Kundu and Mark Krofchik.

Mobile 40

Mobile Cards Fraud Data 40

PYMNTS

DECEMBER 5, 2016

The driver of this shift is the mobile device and the competition is the mobile app with the best user experience regardless of whose name is on the app and the depth and breadth of products they offer. Just ask Discover, which managed to get a fourth scheme off the ground three decades ago. The Democratization Of Credit.

Retail 100

Retail Payments Mobile Innovation 100

PYMNTS

DECEMBER 5, 2016

The driver of this shift is the mobile device, and the competition is the mobile app with the best user experience, regardless of whose name is on the app and the depth and breadth of products they offer. Just ask Discover, which managed to get a fourth scheme off the ground three decades ago. The Democratization Of Credit.

Retail 100

Retail Payments Mobile Innovation 100