PYMNTS

MARCH 24, 2017

They say an ounce of prevention is worth a ton of cure — and nowhere is that more apparent that in the world on buying and selling online. speed, reliability) of their online services. Catchpoint’s goal: Make it possible to deliver amazing digital experiences to their customers. The Bon-Ton Stores, Inc.,

Online 102

Online Data User Experience Retail 102

FICO

SEPTEMBER 29, 2022

Delivering Trust for Risk-Aware Telcos - Using Data and Analytics. Online pre-qualification provides consumers with credit transparency to better understand what they can or can’t afford. FICO Admin. Tue, 07/02/2019 - 05:23. by Tim Young. expand_less Back To Top. Wed, 09/28/2022 - 15:25. But it’s all about trust.

Analytics 52

Analytics Data Risk Management Customer Experience 52

FICO

MAY 31, 2022

The best-in-class cloud-based solution also managed to decline online fraudulent transactions and brute force attacks, a significant achievement as e-commerce boomed during the pandemic. They have introduced strict fraud control while balancing this with the user experience. Democratizing best-in-class fraud technologies.

Fraud 52

Fraud Analytics Payments Management 52

PYMNTS

JULY 29, 2019

Most CUs strive to delive r a simple, personalized user experience. This means providing solutions that enhance the banking experience regardless of which channel members use to interact with the CU. Around the Credit Union World.

Pennsylvania 173

Pennsylvania Analytics Maryland Innovation 173

PYMNTS

DECEMBER 10, 2019

Mutual Security Credit Union, with more than $315 million in assets, chose Lumin Digital because of its outstanding user experience, beyond what big banks and other financial institutions could offer. .

Security 130

Security Illinois User Experience Digital Banking 130

PYMNTS

MARCH 20, 2020

The United Kingdom’s RELX , an information and analytics firm, has meanwhile purchased fraud prevention firm Emailage to boost its own anti-fraud efforts. Balancing seamless-but-fraud-free user experiences requires careful effort, however. A surp rising tactic is emerging to thwart such preventative efforts, however.

Industry 225

Industry Fraud social media Security 225

PYMNTS

OCTOBER 20, 2017

Customers can easily lock their debit cards online or via Citibank’s mobile app if a card is misplaced. Since our customers are increasingly active on mobile or online, we’re giving them another tool to directly control their account activity across the bank.”.

Cards 108

Cards User Experience Mobile ATM 108

PYMNTS

OCTOBER 13, 2017

Against that backdrop, the two CA Technologies executives discussed the evolution of CA Technologies’ own Transaction Manager and Risk Analytics Network and its 3D Secure protocol engine. Amid all this embrace of mobile commerce, half of all chargebacks come from the online channel, and the cost for online retailers tied to fraud is 8.6

Security 108

Security CA Payments Analytics 108

PYMNTS

SEPTEMBER 26, 2019

“Our strategy continues to center on delivering the new procure-to-pay experience focused on an excellent end user experience, value achieved through true spend under management and a commitment to digitize the full process of business buying for both buyers and suppliers,” said Vroozi CEO Joe Fox in a statement.

Payments 116

Payments User Experience Analytics Management 116

PYMNTS

OCTOBER 19, 2016

ContentSquare, an experience optimization platform for online and mobile businesses, announced Tuesday (Oct. In a press release , ContentSquare said it captures online and mobile behaviors to measure user experience , increase engagement and improve conversion rates.

User Experience 100

User Experience Analytics Online Mobile 100

Insights on Business

JULY 8, 2019

They should also be able to get fast insights with advanced analytics from across multiple internal systems. The end user experience should provide simplicity, self-service, automation and transparency. It delivers much-appreciated transparency through user-friendly, individualized dashboards.

Case Study 93

Case Study Study Analytics System 93

PYMNTS

OCTOBER 15, 2018

Both solutions provide increased fraud protection to online transactions made via debit or credit cards. Some critics note that increased customer convenience will likely lead to growth in the number of online transactions. With the right partners in place, the risk-based nature and data analytics of 3DS 2.0

Fraud 165

Fraud Security Mobile User Experience 165

PYMNTS

JANUARY 26, 2017

But while most of us ignore the proliferation of ads we see online every day, occasionally clicking when something of interest actually pops up, ContentSquare founder and CEO Jonathan Cherki found himself looking at the banner ads of the internet and feeling both disappointed and inspired. “And And I wanted to know why.”. What’s Next .

User Experience 100

User Experience UX Data Marketing 100

PYMNTS

AUGUST 17, 2018

This partnership will enhance the user experience for DATIS and Relias clients, and open up the door to many more opportunities moving forward.”. Relias is also the leader in online training and compliance solutions for the Health and Human Services market.

Management 100

Management Raleigh User Experience National 100

PYMNTS

APRIL 15, 2020

The advent of COVID-19 , Fiserv ’s Vice President of Risk Analytics and Strategy Kannan Srinivasan and Vice President of Fraud and Financial Crimes Management Gasan Awad told PYMNTS, didn’t introduce these things – but it did create a perfect storm of factors that is now pushing these fraudsters into overdrive.

Fraud 201

Fraud Risk Management Security Cards 201

Accenture

SEPTEMBER 30, 2019

Subway has rebuilt its operating model to continuously run tests on customer experiences to optimise the journey of purchasing a sandwich.¹ From changing the colour of a single button to revising promotional messaging, Subway converts test results into effective user experiences with the touch of a button.

Data 150

Data Customer Experience Analytics Case Study 150

PYMNTS

MARCH 17, 2020

“What we heard was that our existing app was overly complex, and [that] the user experience was not very intuitive. So, we focused on making it easier to sign up, making it easier to earn and manage rewards and providing a more frictionless online ordering experience.”.

Mobile 168

Mobile System Online Data 168

PYMNTS

DECEMBER 14, 2017

In fact, eBay is one of the web’s largest online marketplaces — with an estimated 168 million buyers in total — Customers eBay has spent much of 2017 trying to convince not to “shop like everyone else.”. According to Shellhammer, eBay isn’t home to a select type of product or seller — the way many other online marketplaces are.

Data 146

Data UX Online User Experience 146

PYMNTS

MARCH 3, 2017

Overview: Join Hannah Preston, Solution Strategist, Payment Security Division, CA Technologies and Karen Webster, CEO, Market Platform Dynamics, on Thursday, March 30th, at 1:00 PM (EST), to learn how authentication is evolving; how it could transform your security and user experience; and how you can tackle the choices and consequences.

Security 100

Security CA Customer Experience User Experience 100

PYMNTS

JULY 3, 2020

“When asked what type of reward or benefit would encourage them to use their primary card more often, 60 percent wanted something other than cash back — like lower interest rates, [a waived] annual fee or points that can be used for online shopping or travel. Dividends of Loyalty Innovation.

Innovation 154

Innovation User Experience Tools Technology 154

PYMNTS

MARCH 23, 2018

With so many options available to financial service providers to implement and offer new technologies, how can they provide a consistent end-user experience while ensuring that products and services are cutting-edge? We’re off to a great start in 2018, securing innovation through globally adopted standards like 3-D Secure 2.0

Innovation 186

Innovation Security Customer Experience Technology 186

Insights on Business

MARCH 26, 2018

Diamond kicked off the session by outlining how disruptive forces shape the industry, factors such as the “customer experience is a new control point”. Financial institutions’ customers demand personalized experience driven by analytics and artificial intelligence, and it has to be mobile. Lastly, Ms. Hello, Cora!

User Experience 135

User Experience Compliance Maine Regulation 135

PYMNTS

NOVEMBER 8, 2019

CEO Oisin Hanrahan recently spoke to PYMNTS about how the company combines artificial intelligence (AI) and machine learning (ML) solutions and human insights to ensure its anti-fraud efforts do not interfere with legitimate users’ experiences. .

Fraud 101

Fraud User Experience Customer Experience Tools 101

Insights on Business

APRIL 28, 2017

Recently, new digital technologies – driven by cloud, mobile, social media and analytics – have significantly lowered entry barriers and put customers much more at the center of the banking relationship. Traditionally, banking was a conservative industry with relatively high barriers to entry.

Digital Banking 171

Digital Banking User Experience Branding social media 171

PYMNTS

AUGUST 24, 2017

In this case, though, that upgrade comes to a security protocol designed to strengthen security around online credit card transactions, but which has seen little change since its inception 17 years ago. Of course, a streamlined user experience and mobile-first approach will encourage adoption, as well.

Security 102

Security CA User Experience Mobile 102

PYMNTS

FEBRUARY 20, 2020

The deployment of Adore Me’s online magazine and catalog is supported by Angular, and has enabled Lucaciu and his team to be agile where its corporate competitors are not. Using Angular improves the user experience – and for Lucaciu, UX is key to AdoreMe’s success.

UX 210

UX Retail Technology Mobile 210

Insights on Business

JUNE 4, 2019

Consider just a few examples: Buyers have the choice to educate themselves on products online. Buyers can serve themselves by ordering through online marketplace. B2B Sales is now digital – 94% of B2B buyers research online before making a decision. Chat services can now answer vexing questions with a smile.

Technology 105

Technology social media Management Groups 105

PYMNTS

NOVEMBER 26, 2019

PYMNTS’ Credit Union Innovation Index found that CU members may not prioritize the latest technologies as much as bank and FinTech customers do, but they still value easy-to-use mobile apps and online capabilities. SAFE has been delivering on-demand experiences since 2016, when it launched a targeted marketing function on its mobile app.

Marketing 131

Marketing Sacramento Data Mobile 131

PYMNTS

DECEMBER 23, 2016

Unbxd uses advanced artificial intelligence, Big Data and predictive analytics to help eCommerce companies improve their site search.”. When we set out to create Unbxd, our objective was to improve the user experience on eCommerce websites,” said Sondur. This can especially be the case in eCommerce.

Data 100

Data User Experience Retail Trends 100

PYMNTS

OCTOBER 29, 2020

Consumers have left the stores and moved online to shop and pay, and businesses have been quick to follow. This rapid expansion has created an unprecedented need for merchants to optimize their payment operations in a way that is cost-effective and has the potential to enhance user experience.

Payments 109

Payments Analysis Operations Resources 109

FICO

JUNE 16, 2021

Pandemic lockdowns and social distancing pushed us online to discover how to do business with everyone from the local grocer, cafes, yoga teachers, furniture stores, pharmacies, and banks to name just a few. Our experience of these digital journeys varied enormously. Some businesses were already on the front foot with e-commerce.

Analytics 52

Analytics Survey Cards Customer Experience 52

PYMNTS

JUNE 2, 2016

To learn more about the different obstacles retailers have faced, and what lies ahead, PYMNTS interviewed Dax Dasilva, CEO of Lightspeed, a company that helps businesses embrace EMV and other payments innovations with cloud-based systems that integrate in-store and online sales into one omnichannel database.

Retail 100

Retail Software User Experience Payments 100

PYMNTS

JANUARY 19, 2017

Q2 , a developer of online and digital banking solutions based in Austin, recently launched its own data analytics platform specifically geared toward community banks. In addition to advancements in data analytics solutions, Anderson said he’s also keeping an eye on how community banks adapt to blockchain-powered solutions.

Data 100

Data Community Bank Community Digital Banking 100

PYMNTS

AUGUST 3, 2017

Interestingly, this research also showed that 66 percent of consumers have made purchases on their mobile devices in the last year, and 77 percent believe the online shopping experience will soon outdo the in-store experience. percent for product suggestions and 42 percent to handle returns and exchanges.

Retail 100

Retail Samsung User Experience Industry 100

PYMNTS

MAY 6, 2019

That is what the latest data from analytics firm Ghost Data strongly indicated, anyway, as its survey of the site has found it is becoming one of the internet’s favorite breeding grounds for the illegal sale of counterfeit fashion items. billion per year to fake online sales. Instagram has a counterfeit goods problem.

social media 123

social media Branding Survey Report 123

PYMNTS

NOVEMBER 25, 2019

While much is yet to be announced about Google Cache, VB expects them to provide an experience layer, while letting the financial institution provide the account and deal with regulatory compliance. It’s clearly uncharted territory, even as banks themselves use data analytics on consumer spend to serve static offers to cardholders.

Google 272

Google Fintech Payments Apple 272

PYMNTS

JULY 27, 2016

To really optimize checkout online is hard, because we are talking about both user experience and design — somehow having a really simple checkout experience, while giving the consumer as much flexibility as they want,” Scott Fitzgerald , SVP at BlueSnap , recently told Karen Webster during a live digital discussion on this topic.

Online 100

Online Strategy Mobile Data 100