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How Bank of America Will Improve Erica, Its Virtual Assistant

Bank Innovation

Bank of America is proud of its virtual assistant, Erica, which has 3.5 million users and 11 million transactions within three months of its launch, Michelle Moore, head of digital banking at BofA, said at the BAI Beacon conference in Orlando yesterday. But Erica still has a long way go.

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Profile: Sponsor of the 6th Digital Integration in Wealth Management Conference, UK

Bobsguide

Profile: Sponsor of the 6th Digital Integration in Wealth Management Conference, UK. Athens, 23 March 2022: Profile Software , the leading financial solutions provider, sponsors (network partner) the 6th Digital Integration in Wealth Management Conference taking place on 29th – 30th March 2022 in Park Plaza Victoria, in London, UK.

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Latin America Enjoys A Boost In Its Digital Prospects

PYMNTS

What will it take to make Latin America more digital — in payments, commerce, FinTech or even healthcare? Cash remains king in the region, with about two-thirds of consumers in Latin America preferring that payment method over credit, according to estimates. As far as innovation goes, “FinTech is the most developed,” Monteiro said.

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Bank of America Introduces PFM Features on Virtual Assistant Erica

Bank Innovation

Bank of America’s virtual assistant Erica is a perfect example of how the bank is using “AI to make (BofA) better and make it better at scale,” according to Cathy Bessant, chief operations and technology officer at the bank.

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How Clothing Stores Are Driving Retail Innovation

PYMNTS

According to the PYMNTS Retail Innovation Readiness Index , 85 percent believe they need to innovate to stay competitive. And among large retailers, 82 percent said innovation is necessary for continued success. The vast majority of retailers believe in trying new business approaches.

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Microsoft, Bank of America Get Serious On Blockchain Trade Finance

PYMNTS

Trade finance has become a central focus for some blockchain innovators, including Microsoft via its Azure platform. 27), the technology conglomerate announced a significant step towards developing blockchain-based trade finance solutions via a partnership with Bank of America Merrill Lynch (BAML). On Tuesday (Sept.

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The 57 Biggest Fintech Conferences & Events in 2023

Fintech Labs Insights

Below is our curated list of top fintech, banktech, payment tech, investech global conferences for 2023. These the biggest and best events in the financial services space geared towards technologists, product managers, developers, marketers and C-Suite execs at both financial institutions and rival fintech firms.