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Capital One Trains Virtual Assistant Eno To Be Proactive with New Tax Feature

Bank Innovation

Most virtual assistants are reactive, but Capital One is training its virtual assistant, Eno, to be proactive, according to Ken Dodelin, VP of conversational AI products at the bank. Most [virtual assistants] are chasing reactive customer questions,” Dodelin told Bank Innovation. “We

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Healthcare Payments AI, Subscription Churn, Turbo Tax Tool For Stimulus Payments Top This Week’s News

PYMNTS

TurboTax , the online tax preparation service, has said it is launching a free stimulus registration system to help people who don’t need to file a tax return. Approximately 10 million people in the country don’t have to file taxes, and roughly 80 percent can receive a stimulus check. . More than 85,000 people sought $22.2

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Tax Reform Shows Early Signs Of SMB Bank Lending Impact

PYMNTS

tax reform led to much chatter and some confusion about exactly how changes would impact the nation’s small businesses (SMBs). Department of Treasury finalized rules that apply to SMBs on qualifying for a 20 percent tax deduction, with the National Federation of Independent Business (NFIB) applauding the initiative. percent rate.

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Bank Of America Earmarks $500M In Tech Spend As Mobile Use, Zelle Soar

PYMNTS

Continuing the recent string of earnings from big banks – a string that kicks off earnings season per tradition – Bank of America said loan growth and a boost in digital initiatives boosted results in the second quarter. Looking at the digital side of the business, mobile banking users were up 11 percent year on year to 25.3 million.

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Tax Apps Drop While Credit Karma Retains Title

Bank Innovation

Maybe tax season has mobile users worrying about their credit history, or contemplating borrowing some cash? Tax worries seem to already be a thing of the past. Last week Credit Karma passed Chase Mobile to slip into first place on both Android and iOS platforms.

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Investing in America: 7 Strategies and 7 Tactics That Can Drive Business

South State Correspondent

The Biden Administration “Investing in America” agenda continues with many programs opening in June of this year. Background The Investing in America agenda comprises the American Rescue Plan, Bipartisan Infrastructure Law, CHIPS and Science Act, and Inflation Reduction Act.

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Despite Plenty Of Concerns, SMB Optimism Holds Fast

PYMNTS

Small business owners have a lot on their plates today and, depending on who one asks, top concerns range from taxes to late invoice payments. Luckily, research from Bank of America, Wells Fargo, Capital One and others often point to one thing: Despite the challenges, small businesses are optimistic.

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