Independent Banker

OCTOBER 1, 2022

Fraudsters typically target millennials via text messages that promise rewards, shipment tracking and other automated messages that make them vulnerable to phishing attacks.”. Fraudsters tend to target baby boomers via robocalls about healthcare, taxes or Social Security, but they aren’t immune to social scams. Millennials.

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Fraud social media Millennials Examples 133

PYMNTS

MAY 21, 2020

They are saving more money, making fewer extraneous purchases and putting more funds toward paying off existing bills, for example: The savings rate among U.S. Adding Financial Security . The financial security BNPL solutions provide is currently resonating with a rising number of consumers. consumers increased to 13.1

Millennials 202

Millennials Examples Retail Cards 202

PYMNTS

JANUARY 26, 2021

Along with the new Alexa capabilities, Amazon is also rolling out its Guard Plus home security subscription service. per month, Guard Plus will turn Alexa into a security guard of sorts, which will alert its owner if it picks up on certain types of sounds in the home. percent said they’d made a voice-assisted purchase in the past day.

Millennials 175

Millennials Data Trends Security 175

PYMNTS

JANUARY 7, 2019

Welcome to the first Monday of 2019. According to the Chinese calendar, 2019 is the “Year of the Pig” – which may not, at first blush, inspire much excitement for the 358 days ahead of us. Pigs are considered practical, yet fun-loving and blessed with good fortune – as measured by their very generous girths.

Mobile 205

Mobile Innovation Apple Study 205

PYMNTS

FEBRUARY 21, 2020

Forty-four percent of 200 millennials surveyed last year stated they were wholly responsible for making purchasing decisions at the B2B companies at which they worked, and an additional 33 percent played some role in this process. False Positives and Data Security. A 2019 PYMNTS survey found that 60.8

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Customer Experience Fraud Millennials Online 152

PYMNTS

DECEMBER 31, 2020

Key Data Points: Consumers are performing 12 percent more activities at home in 2020 than they did in 2019 and making purchases during 12 percent of those activities, on average. percent of millennials believe it is “very” important to receive payments in real time. percent of consumers who did so in 2019 — an increase of 27.4

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Data Innovation Payments Millennials 277

PYMNTS

FEBRUARY 11, 2020

Cost is a major concern for consumers, especially for millennials and members of Gen Z, who tend to view spending differently than older generations. BNPL options could improve the ease of use and financial security that cautious would-be shoppers feel they lack. BNPL Solutions and Breathing Room .

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Millennials Retail Mobile Online 130

PYMNTS

APRIL 30, 2020

customers reporting in 2019 that they primarily used digital channels for banking. These online and mobile experiences must be convenient, seamless and secure, or consumers are likely to abandon them. respondents in an October 2019 study from the American Bankers Association stating they most frequently access their accounts in person.

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Digital Banking Mobile Online Millennials 150

PYMNTS

DECEMBER 11, 2020

to advance secure, contactless transactions as stores reopen amid COVID-19 restrictions. Report: Millennials, Buy Now Pay Later And The Shifting Dynamics Of Online Credit. Nearly 90 percent of millennials have credit cards, yet still seek new ways to finance their online purchases. Airbnb is only the latest example.

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Trends Fraud Millennials Community Bank 175

PYMNTS

MARCH 12, 2019

Any security mishap can send customers to one of the other digital banking apps that are ready and waiting for them. In the new Digital Banking Tracker , PYMNTS examines the ways digital banking is changing as security measures grow more stringent, and challenger banks look to amass more customers. About the Tracker.

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Digital Banking Fraud United States Security 209

CB Insights

JULY 25, 2019

Fintech is often associated with digital tools targeted at tech-savvy millennials. GET THE 81-PAGE q1 2019 FINTECH TRENDS REPORT. For example, The National Endowment for Financial Education runs a program aimed at older adults to help them navigate retirement options and make financial plans. The outlook for Baby Boomer fintech.

Millennials 73

Millennials Fintech Tools Fraud 73

PYMNTS

AUGUST 9, 2019

In June 2019, PYMNTS surveyed 1,037 American consumers to learn about how they used their mobile apps, as well as their interest in using specialized “super apps” designed to help them move seamlessly from one app to the next. Then, there are Bridge Millennials. Among the Bridge Millennials in our study, 37.8

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Data Millennials Google Apple 155

PYMNTS

FEBRUARY 14, 2020

Is No-Factor Authentication Digital Security’s Future? CAPTCHA is an obvious example of a “security” step that mostly succeeds in locking out valid customers, and the same idea applies to all of the little hurdles users must overcome during an experience. Reynolds CEO: Recreating Grocery’s Home Goods Aisle For The Millennial.

Retail 141

Retail Cards Millennials Fraud 141

PYMNTS

DECEMBER 11, 2019

In surveying mobile card app usage for the December 2019 Bridging the Gap: Mobile Card App Adoption Report , PYMNTS found a vibrant, growing payments ecosystem. Just beneath the smartphone glass, brainy new tech is powering payments in ways that emphasize security and speed, while keeping one eye fixed on customer experience.

Mobile 132

Mobile Cards Survey Millennials 132

PYMNTS

MAY 23, 2019

As of 2019, three quarters of customer interactions with credit unions are digital — the remaining 25 percent is split between branch visits, ATM stops and call center calls. Millennials, Bridge Millennials and the rapidly up-and-coming Gen Z consumers mostly prefer digital banking as their go-to when they interact.

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Online Millennials Digital Banking Maine 123

PYMNTS

NOVEMBER 30, 2020

Millennials still make up the largest share of shoppers who begin and complete their shopping journeys via mobile phones, but baby boomers make up 28.3 For example, PYMNTS research found that 38.3 High-performing merchants in the index are also provide a wide range of digital features built to prompt customer convenience and security.

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How To Google Online Cards 232

PYMNTS

MAY 16, 2019

We are anticipating over a million inbound contact calls per year over the phone in 2019,” Rowan said. “It Somewhere in the middle are Generation X and millennials, he added, with the older Gen Xers showing a greater preference for the phone, and millennials outright avoiding it unless there is an issue that absolutely demands it.

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Millennials Technology US System 189

PYMNTS

DECEMBER 28, 2018

It may come as no surprise to readers that, when asked about what influences the use of one payment method over another, credit union (CU) customers said it comes down to convenience and security. I don’t want to experience any friction, but I want full security,” he said. Making Security Stronger And More Subtle.

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Fraud Mobile Security Cards 131

PYMNTS

NOVEMBER 2, 2020

consumer seems happy to test the waters — and none more so than the coveted bridge millennials. According to PYMNTS survey data, nearly three times as many bridge millennials are Amazon Prime members as Walmart+ members. But three in 10 bridge millennials already report having both, just a month in. Those are the 47 million U.S.

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Millennials Retail Online Report 246

PYMNTS

MAY 16, 2019

We are anticipating over a million inbound contact calls per year over the phone in 2019,” Rowan said. “It Somewhere in the middle are Generation X and millennials, said Rowan, with the older Generation Xers showing a greater preference for the phone and millennials outright avoiding it unless there is an issue that absolutely demands it.

Millennials 172

Millennials US System Security 172

Accenture

SEPTEMBER 22, 2019

By way of example, Monzo passed 2 million users in May 2019 and anticipates 3 million this year, while Revolut is targeting 10 million by 2020. in the year to February 2019. Measures enacted to make the sector more financially secure have also increased costs and reinforced the incumbents’ competitive advantage.

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Innovation Metro Apple Marketing 150

PYMNTS

JANUARY 24, 2020

The IRS has accepted digitally filed tax documents and issued digital refunds for years, and it received approximately 29 million electronic returns via direct deposit between February 2018 and February 2019. Such offerings are much more secure than paper checks, but a lack of digital payments ubiquity is causing U.S.

Payments 130

Payments US Fraud Innovation 130

PYMNTS

JANUARY 14, 2019

And in an example of how automotive manufacturers must form connected vehicle relationships with payments, retail and other tech players, Honda said it was expanding its in-vehicle collaboration to include Mastercard and PayPal — along with reaffirming its in-vehicle payments work with Visa.

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Las Vegas Samsung Technology Tools 128

PYMNTS

APRIL 30, 2019

Along the way, retailers are leveraging, and will continue to leverage, the latest payments technology developments to maximize revenue, while maintaining security of the transactions themselves. For example, in the U.K., The Changing Retail Footprint. contactless payments have quickly caught on across debit and credit cards.

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Retail Data Operations Payments 138

Insights on Business

FEBRUARY 27, 2019

The iPhone became more popular and apps got better and more secure. To ensure success in 2025, however, the focus should be on customers who use newer models in digital channels: Generation Y, Z, and Alpha, too—the children of millennials. Use case: Focus on the millennial market with mobile. One hundred percent digital.

Customer Experience 107

Customer Experience Mobile Millennials Examples 107

PYMNTS

JANUARY 11, 2019

As of early 2019, some 28 percent of consumers own a voice-activated device, up from 14 percent last year, according to the PYMNTS/Visa figures. As of early 2019, Amazon and Google are the two main competitors for that crown, and they are not quite equally matched insofar as Amazon’s market share is greater. No device, no Alexa.

Google 145

Google Samsung Apple Technology 145

PYMNTS

DECEMBER 24, 2019

For the annual holiday exercise at PYMNTS (describing the 12 main or most exciting ways to pay in 2019), it is clear that what has happened this year will have big implications for the new decade. Here are the 2019 payment trends that made the biggest splash, and promise to make even bigger splashes in the new decade. #1:

Cards 160

Cards Payments Study Examples 160

PYMNTS

APRIL 29, 2019

“You have to create great experiences for customers,” he said, adding that providing a friction-free, relevant and even fun experience matters, particularly to younger consumers like millennials. Frieden used the example of a convenience store chain located in the Northeast, where customers sometimes “come back seven times a week.”

Mobile 152

Mobile Maine Trends Retail 152

PYMNTS

JANUARY 17, 2020

Think of access to reliable internet service, perhaps, as roughly similar to access to reliable and secure financial services — without both, the larger worlds of payment and commerce can indeed suffer. “In In 2019, in fact, news emerged that Amazon was seeking permission from the U.S. communities. Expensive Cities.

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Payments Los Angeles San Francisco New York City 131

PYMNTS

DECEMBER 30, 2020

Robinhood offers an easy-to-use app to trade stocks commission-free, making the company popular with millennials. Securities and Exchange Commission allegations that it failed for several years to disclose so-called “payments for order flow.” million in the same 2019 period. “We billion in the same 2019 period.

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Marketing Company Online Management 198

FICO

MAY 1, 2020

The Journal article also quotes a Square study that found, in January through March of 2019, consumers used cash in 37% of transactions under $20, compared with 46% in 2015. For example, you might want to put an alert on your checking account that sends a text notification every time a payment greater than $200 is initiated.

Fraud 69

Fraud How To Payments ATM 69

PYMNTS

OCTOBER 31, 2019

The recent PYMNTS How We Will Pay report found that consumers are becoming even more attached to their devices, with smartphone ownership rising to 90 percent in 2019 from 84 percent a year prior. Additionally, 76 percent of respondents indicated they made purchases during at least one everyday activity.

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Fraud Retail Online Meeting 100

FICO

DECEMBER 5, 2022

Tue, 07/02/2019 - 02:45. Financial Institutions, such as banks, have expended great effort to improve digital security, yet bad actors are multiplying and attacks have increased in scope and frequency. Yet along with digital adoption, FIs are also butting up against entrenched consumer thinking that creates security risks.

Survey 52

Survey Fraud Digital Banking social media 52

Cisco

MAY 25, 2021

Financial Services Bank, Insurance & Wealth industry participants are actively addressing how to balance and deliver a safe return to work, with the right mix between a Secure Remote Workforce and Trusted Workplace to ensure business resiliency for all types of work, independent of work locations. Interactive Demo in Chrome: [link].

Strategy 71

Strategy Mobile Study System 71

PYMNTS

OCTOBER 30, 2019

One of the most recent examples of that movement comes from Walmart , the venerable retail chain locked in mortal combat with Amazon, and Green Dot, the 20-year-old payment services provider that has managed to not only survive in a cutthroat industry, but innovate and thrive. In fact, in June 2019, a PYMNTS study of 1,037 U.S.

Retail 110

Retail social media Fintech Study 110

PYMNTS

DECEMBER 21, 2020

Just as many boomers have made the digital shift as millennials, and as many of those living in big cities and towns have made the shift as those living in less populated areas. Take PayPal, for example. Consumers are accustomed to using apps on any connected device because developers create apps that cross platforms and ecosystems.

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Apple Study Innovation Survey 227

CB Insights

JUNE 17, 2020

In some cases, the technological changes inspired by Covid-19 will come in the form of an acceleration of existing trends — for example, industrial automation and contactless payments. Security: Higher internet usage and data generation lead to increased investment. Conversational AI/chatbots. Cloud call centers. Contactless payments.

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Industry Technology Online Video 101