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AI and the rise of digital humans in financial services

Insights on Business

“AI is not going to replace managers, but managers who use AI will replace the managers who do not,” Rob Thomas, IBM General Manager of Data and AI predicted at IBM Think 2019. [1] AI implementation grew by 270% in the past four years, and 37% in just the past year, according to a 2019 Gartner study.

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eBay’s Head Of Payments On Localizing Buyer-Seller Experiences

PYMNTS

Whether they partner with multiple payment service providers (PSPs) or opt to develop in-house payment capabilities, making payments operations work is often resource-intensive because it requires a high degree of plan­ning, coordination and strategy. There are ways to effectively manage these logistical issues, however.

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The top 4 trends banks can’t ignore in 2019

Cisco

It’s clear retail banks need to adapt to emerging trends to stay relevant in today’s market. We’ve identified the top 4 trends that banks can’t ignore in 2019. #1. Mobile-first banking is an immediate driver of digital strategy. Cybersecurity and Banking: 3 Trends to Watch in 2019. #3. Cisco Cloud Solutions.

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The top 4 trends banks can’t ignore in 2019

Cisco

It’s clear retail banks need to adapt to emerging trends to stay relevant in today’s market. We’ve identified the top 4 trends that banks can’t ignore in 2019. #1. Mobile-first banking is an immediate driver of digital strategy. Cybersecurity and Banking: 3 Trends to Watch in 2019. #3.

Trends 48
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Inside Chipotle’s Decade Of Digital-First Ordering Innovation

PYMNTS

The company has partnered with autonomous technology firm Nuro with plans to put driverless delivery vehicles to work in Houston, Texas, by the end of 2019. The company will deploy delivery-focused kitchen management solutions from ConnectSmart to more than 900 locations in these two global markets. About The Tracker.

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Post COVID-19 Customer Experience Imperatives

Perficient

The pandemic exposed both good and bad customer experiences as companies reacted to the changing market and economic conditions. I think there are two major groups of customers emerging from the COVID-19 Pandemic: Customers who want to get back to “normal” or the way they behaved in 2019. Expectations vs Reality.

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How Supplier Focus Propels AP Innovation

PYMNTS

Innovation in the accounts payable (AP) space continues to expand, with FinTechs looking to capture their piece of a growing market driven by businesses’ desire to digitize their operations. billion valuation.