PYMNTS

JANUARY 15, 2019

In the digital age, quick-service restaurants (QSRs) can use all sorts of technology to improve the customer ordering experience. And, while customers have a favorable view of many of these technologies, QSR managers tend to have more of an old-school outlook. percent of managers view, say, in-store kiosks positively.

Innovation 125

Innovation Mobile Management Branding 125

PYMNTS

AUGUST 24, 2017

While much of Europe has embraced the use of the original 3DS protocol for the majority of virtual transactions, the protocol’s reputation for a clunky user experience in the online checkout flow has kept it from seeing the same adoption in the U.S. and CA Technologies to give it an overhaul. In fact, only 18 percent of U.S.-based

Security 102

Security CA User Experience Mobile 102

PYMNTS

OCTOBER 8, 2018

“The media has declared chatbots the digital version of the little black dress: a technology staple that every brand must now have and every payment type must now commerce-enable,” Karen Webster wrote about six months into the great bot binge of the extreme excitement gunning up in the ecosystem around them.

Google 168

Google Samsung User Experience US 168

PYMNTS

APRIL 30, 2018

According to a Crunchbase article published in February of 2018, investments in blockchain and blockchain-related startups (excluding initial coin offerings, or ICOs) were already 40 percent of what they were in 2017. billion in 2018 from $945 million in 2017 and will grow more than 80 percent year over year to reach $9.7

Fintech 183

Fintech blockchain Lending Digital Banking 183

PYMNTS

SEPTEMBER 20, 2018

Ant Financial , the financial services unit of Alibaba , is rolling out a new brand to provide financial institutions (FIs) with support for digital transformation. The unit will launch with five key technologies for FI customers, including transaction, security, financial intelligence, next-generation interaction and blockchain tools.

Branding 174

Branding Technology User Experience blockchain 174

PYMNTS

DECEMBER 10, 2018

Capital One made the headlines then – a genius move, many called it at that time, for an issuer that lacked demand in deposit accounts and had no other way to provide a debit-like offering that would make their brand sticky to consumers. 2018: Same Song, Different Verse. With merchant-branded ACH-based products, not so much.

Branding 184

Branding Cards Payments New Jersey 184

PYMNTS

JANUARY 9, 2019

Retailers raked in more than $850 billion during the 2018 holiday season, marking the fastest holiday retail sales growth seen in the past six years. Ciborowski emphasized the importance of one technology in particular that Neiman Marcus uses in its omnichannel environment: device fingerprinting.

Fraud 109

Fraud Retail Security Online 109

PYMNTS

FEBRUARY 7, 2020

He said per reports, “The economic cost of building siloed systems in a world where citizens travel globally is really stupid, and where crime travels globally is even more stupid, and where technology is completely global is even three times more stupid.”. India’s Gaana Streaming Service Far Surpasses Apple, Spotify.

Google 123

Google Retail United States Online 123

PYMNTS

JANUARY 22, 2018

In an ecosystem in which success is defined by scale and time to market, it’s no longer good enough to have a great product, a well-known brand or a compelling technology. It’s why I wrote at the start of 2018 that the year’s power brokers will be those who can use their scale, reach and momentum to drive innovation forward.

Innovation 135

Innovation Online Branding El Paso 135

PYMNTS

JANUARY 14, 2019

consumers , which we conducted in the fall of 2018, makes this point stunningly clear in two categories where physical stores should have an advantage: clothes and beauty products. Amazon started with zero customers, zero brand awareness and a very ugly website with a clunky user experience, by today’s standards.

Retail 198

Retail Online Mobile Data 198

NCR

MAY 25, 2016

The disruption caused recently by the emergence of a wide range of new financial technology (Fintech) players has been a huge jolt for the banking sector, and reminded traditional players that they cannot afford to be complacent in the face of these competitors. The key theme behind many of these new developments is the notion of convenience.

Fintech 45

Fintech User Experience Innovation Strategy 45

PYMNTS

MARCH 23, 2018

According to the Digital Evolution Index , more countries in more parts of the world have robust digital ecosystems, driving demand for trusted technology.?We Meanwhile, criminals are increasingly using technology designed for good in a nefarious manner. Passwords remain commonplace, despite the evolution of security technology.

Innovation 186

Innovation Security Customer Experience Technology 186

William Mills

MAY 9, 2018

Welcome to FinovateSpring 2018. Again another financial wellness platform using machine learning technology. A TON of really old technology is being used in mortgage lending. In fact, Fiserv recently sold ALL of their mortgage technology to a PE firm. I’m here at the Santa Clara Convention Center covering the demos.

Security 40

Security Samsung Strategy San Jose 40

Accenture

SEPTEMBER 30, 2019

Subway has rebuilt its operating model to continuously run tests on customer experiences to optimise the journey of purchasing a sandwich.¹ From changing the colour of a single button to revising promotional messaging, Subway converts test results into effective user experiences with the touch of a button.

Data 150

Data Customer Experience Analytics Case Study 150

CB Insights

JANUARY 8, 2019

This is more conceivable thanks to the proliferation of FHIR (Fast Healthcare Interoperability Resources) technology, which looks to increase interoperability among hospitals, physicians, and other relevant parties. Apple’s attention on user privacy is notable here, especially compared to other tech giants entering the healthcare space.

Apple 78

Apple Data Industry Study 78

PYMNTS

APRIL 23, 2018

Physical retail is being disintermediated by a host of new players using digital technologies and data that further erode their relevance. The retailer became the category leader by moving yard and garage sales online and later by expanding into selling new branded products. In 2018, it’s a little bit of déjà vu all over again.

Retail 117

Retail Maine Lending Software 117

CB Insights

OCTOBER 31, 2019

Mentions of chatbots in earnings calls and press releases skyrocketed, and for many, it seemed that chatbots might be the next big disruptive technology. The important chatbots of 2019 aren’t all-knowing virtual butlers; they’re highly targeted applications of conversational technology. In January 2018, Facebook closed down M.

Industry 78

Industry Examples Tools Retail 78

CB Insights

MAY 15, 2019

Key people: Chris Curtin, Chief Brand & Innovation Marketing Officer; Shiv Singh, Senior Vice President of Innovation & Strategic Partnerships. Fidelity — Fidelity Center for Applied Technology (FCAT) and Fidelity Labs. As of 2018, Digit has raised over $36M through subsequent rounds of funding. Visa — One Market Center.

Innovation 78

Innovation blockchain Technology Groups 78

CB Insights

APRIL 3, 2018

Below, we analyze how AI, machine learning, and computer vision-based technologies — including robots used for heavy lifting, navigation, and assembly tasks — are impacting all parts of the retail chain, from the manufacturing of goods all the way to their distribution. Operations are scheduled to begin in 2018.

Retail 78

Retail Online Branding Strategy 78