PYMNTS

FEBRUARY 11, 2019

Amid great technological change, health and beauty retailers are developing strategies to drive innovation. And many retailers are heeding the call: According to the PYMNTS Retail Innovation Readiness Index , 60 percent of health and beauty merchants are focusing on innovation. About the same share — or 60.9

Innovation 166

Innovation Retail social media Apple 166

PYMNTS

OCTOBER 16, 2018

In a bid to serve customers through digital channels, quick-service restaurants (QSRs) are rolling out new innovations. Such offerings can help QSRs bring in customers: According to the PYMNTS Restaurant Readiness Index , 62 percent of consumers said the availability of digital innovations would make them more likely to visit in the future.

Innovation 183

Innovation Mobile Branding Maryland 183

PYMNTS

SEPTEMBER 16, 2019

According to the new PYMNTS Order To Eat Tracker , the volume of mobile app orders rocketed 130 percent from 2016 to 2018, and the overall mobile order market value is set to reach $38 billion by 2020. And digital innovators are devising new ways to deliver food to consumers.

Innovation 192

Innovation Mobile Groups Indiana 192

Perficient

SEPTEMBER 15, 2020

Savvy healthcare innovators leverage the power of consumerization by first observing what works in domains outside of their own, and then adapting those successes to address their own challenges. You can get started by mapping the customer journey, uncovering pain points and opportunities across their interactions with your brand.

User Experience 427

User Experience Innovation Branding Customer Experience 427

PYMNTS

APRIL 4, 2019

As Chipotle continues its digital efforts, the chain’s stock is having its best year since 2013, with part of the increase credited to investors liking CEO Brian Niccol , who joined the chain about a year ago after turning Taco Bell into a lifestyle brand and introducing breakfast at the quick service restaurant. Chipotle’s Digital Gains.

Innovation 136

Innovation National Mobile Trends 136

PYMNTS

SEPTEMBER 23, 2019

As PYMNTS readers know, the QSR industry is undergoing historic innovation and disruption — and the latest financials from one of the largest and most successful QSR operators show where the trends are headed for late 2019 and the 2020s. But digital arguably provided an even better story for the brand. Customer Patience.

Innovation 155

Innovation Mobile Trends Operations 155

PYMNTS

AUGUST 27, 2018

Brands as it labors to keep not one, but three chains up, running and avidly competing. Pizza Hut, Taco Bell and KFC are all large operations in their own right, and they’re all facing the stiff headwinds that are blowing throughout the fast food segment. struggling to update its brands and get them back into competitive shape.

Branding 105

Branding System Operations Capital 105

PYMNTS

DECEMBER 31, 2018

Matt Redwood, head of self-service at Diebold Nixdorf , contributed the following piece as part of PYMNTS’ 2018 year-end eBook. Ubiquitous smartphone use has changed the way consumers engage with brands. Self-checkout has been around for 15 years — we’re all accustomed to seeing SCO point-of-sale terminals at the grocery store.

Innovation 150

Innovation Retail eBook Branding 150

PYMNTS

JULY 27, 2020

“Given the seismic shift to digital, the COVID-19 pandemic is forcing retail to achieve innovation in three to six months that would otherwise have taken three to five years. The pandemic has brought uncertainty to many businesses, but at the same time, it has sparked innovation,” said Ro Bhatia , chief operating officer at sticky.io.

Apple 206

Apple Branding Innovation Retail 206

PYMNTS

NOVEMBER 29, 2016

billion deal went through, shareholders and the public are learning more about what will come of the 30 brands and more than 5,700 properties. But throughout these changes and costs, many question what will happen to two companies’ 30 brands. But the luxury brands in particular, which have typically competed, will stay separate.

Branding 100

Branding Innovation Groups Apple 100

PYMNTS

OCTOBER 23, 2019

By being more transparent with in-store technology, brands can help dispel some of the negative connotations around ‘push marketing.’ Beacons are small, battery-operated wireless devices that transmit Bluetooth signals to nearby smartphones,” explains another recent report. “In percent since 2018. Related Innovation.

Innovation 101

Innovation Mobile Retail Regional 101

PYMNTS

SEPTEMBER 23, 2019

As PYMNTS readers know, the QSR industry is undergoing historic innovation and disruption — and the latest financials from one of the largest and most successful QSR operators show where the trends are headed for late 2019 and the 2020s. But digital arguably provided an even better story for the brand. Customer Patience.

Innovation 100

Innovation Mobile Trends Operations 100

PYMNTS

SEPTEMBER 23, 2019

As PYMNTS readers know, the QSR industry is undergoing historic innovation and disruption — and the latest financials from one of the largest and most successful QSR operators show where the trends are headed for late 2019 and the 2020s. But digital arguably provided an even better story for the brand. Customer Patience.

Innovation 100

Innovation Mobile Trends Operations 100

PYMNTS

FEBRUARY 7, 2019

Brands , moves that serve as a good reflection of overall trends in the quick service restaurant (QSR) space. Yum operates the Pizza Hut, Taco Bell and KFC chains, and the company’s fourth-quarter results, released Thursday (Feb. Kiosks, too, are another area of innovation targeted by Yum in 2019. percent, to nearly $1.56

Branding 122

Branding Conference Management Trends 122

PYMNTS

JANUARY 15, 2019

From in-store kiosks to mobile apps, new innovations are giving diners the chance to ditch the line and order through other channels. The data hints, then, that there is a “digital divide” between how customers and quick-service managers view these innovations. percent of customers. percent of customers. percent of customers.

Innovation 125

Innovation Mobile Management Branding 125

PYMNTS

JUNE 20, 2019

In this case of retail innovation, that comes down to a former Snap executive taking on Amazon with the launch of a new eCommerce platform. Not only that, but “Verishop is launching with roughly 150 brands — and growing — already signed on.” The company generated about $3.3 Retail Challenge.

Retail 125

Retail Innovation Online Taxes 125

PYMNTS

JUNE 16, 2020

Carrefour and Google said Tuesday (June 16) their latest innovation is part of the French retailer’s ambition to accelerate its expansion into food eCommerce. . Carrefour said it operates 12,300 stores in more than 30 countries, serves 105 million customers worldwide and has more than 380,000 employees. billion euros ($3.1

Google 169

Google Innovation Branding Report 169

PYMNTS

SEPTEMBER 10, 2018

Long before innovators began talking about the power of ecosystems to transform commerce, scientists spent centuries studying them under microscopes in their labs. Decomposer for innovator large or small, established or emerging. An Ecosystem By Any Other Name. Substitute producer for buyer or supplier. Consumer for the end user.

Innovation 146

Innovation Cards Payments San Francisco 146

PYMNTS

APRIL 17, 2020

The drive-thru, which captured 70 percent of quick service restaurants’ (QSRs’) total sales in 2018, has become a critical focal point as dine-in seating areas are closed to slow the spread of the coronavirus. Other players in the space are rolling out innovations to support restaurants’ efforts to improve customers’ experiences.

Customer Experience 167

Customer Experience Operations Technology Branding 167

PYMNTS

SEPTEMBER 15, 2020

Vickers, who previously worked at eBike rental company Jump, which Uber acquired in 2018 and has since sold, announced in a LinkedIn post that he would be moving to Amazon. The move shows Amazon potentially moving more into last-mile delivery innovations, with the bikes a possible source of deliveries.

Management 165

Management New York New York City Regional 165

PYMNTS

APRIL 21, 2020

Quick-service restaurants (QSRs) competing in an already tight space have been under increasing pressure to differentiate their brands and enhance business operations at a time when industry revenues are suffering. QSRs investing in their drive-thru operations stand to benefit now and in the future.

Study 150

Study Operations Branding Tools 150

PYMNTS

MARCH 27, 2019

To present brands that allow them to stand out from retail competitors, merchants in the hospitality space are turning to innovations. According to the PYMNTS Retail Innovation Readiness Index , nearly eight in 10 accommodation and food services merchants — or 77.4 percent — cite innovation as key for keeping them in the hunt.

Innovation 130

Innovation Branding Retail Meeting 130

PYMNTS

JUNE 26, 2019

While many of the retail innovators and entrepreneurs we talk to at PYMNTS found the inspiration for their business while trying to find a solution, Kitty and Vibe Founder and CEO Cameron Armstrong is one of the few who described being reduced to tears by the problem first. Her Brooklyn apartment was the firm’s “warehouse.”.

Innovation 101

Innovation System Tools Online 101

NCR

FEBRUARY 9, 2018

While there are all sorts of suggestions for what banks will need to look out for in 2018, one factor that they may need to pay particularly close attention to is the rise of a new type of competitor – one that will already be familiar to most customers. The post Is 2018 the year for big tech in banking?

Google 73

Google Examples Branding Technology 73

Bank Innovation

OCTOBER 27, 2017

EXCLUSIVE- With two products and a recently announced partnership with tax preparation software provider Intuit, Marcus by Goldman Sachs is keen on growing its brand through more new partnerships and products in 2018. The […].

Las Vegas 186

Las Vegas Taxes Software Branding 186

PYMNTS

SEPTEMBER 21, 2018

The company was founded by Portuguese fashion entrepreneur José Neves in 2008 with the goal of creating an online marketplace for luxury boutiques and brands. “We The average age of Farfetch’s luxury shopper is 36 — somewhat younger than usual, which explains why brands like Harvey Nichols were enthusiastic to sign on. million in 2017.

Branding 116

Branding New York Retail America 116

PYMNTS

NOVEMBER 26, 2019

Amazon is constantly testing and launching new offerings to innovate on behalf of customers,” an Amazon spokesperson said. “At A brand that wanted to take part in the program paid about $2 for each sample, in addition to the cost of the product. . Ring is a subsidiary of Amazon, which bought the company in February 2018.

Delaware 140

Delaware Oregon Maryland Video 140

PYMNTS

NOVEMBER 26, 2019

Amazon is constantly testing and launching new offerings to innovate on behalf of customers,” an Amazon spokesperson said. “At A brand that wanted to take part in the program paid about $2 for each sample, in addition to the cost of the product. . Ring is a subsidiary of Amazon, which bought the company in February 2018.

Delaware 130

Delaware Oregon Maryland Video 130

PYMNTS

MARCH 1, 2019

looks to improve the channel mix of its eponymous brand and shutter specialty stores, the retailer beat analysts’ earnings estimates but fell short on top-line revenues for the fourth quarter of 2018. He added that the brand “continues to operate at very healthy margin rates, leading the Gap Inc. As Gap Inc.

Retail 116

Retail Branding Marketing Company 116

PYMNTS

SEPTEMBER 11, 2019

Location-based virtual reality (VR) startup The Void is partnering with mall operator Unibail-Rodamco-Westfield (URW) to open 25 new entertainment outposts in the U.S. The number of VR users more than doubled in 2018, growing from 85 million to 171 million. Last year saw a boom in brands using VR in this way, including U.K.

Retail 192

Retail San Diego San Francisco Branding 192

PYMNTS

AUGUST 21, 2018

There is no word on how much the retailer — which connects nearly 900 boutiques and luxury brands to 2 million affluent and luxury-enthused consumers — plans to raise, but it placed a $100 million marker in the filing. percent increase over 2016, and its operating profit was $136.9 Of course, that could change. million in 2017.

Branding 100

Branding Retail New York America 100

PYMNTS

JANUARY 5, 2018

The operator of over 2,000 grocery stores nationwide, the company is the second-largest physical retailer in the U.S., That, according to Gil Phipps, Kroger VP of Corporate Brands , means customers are adding 1.25 million Kroger brand products to their carts every hour of every day their stores are open in the U.S.

Branding 133

Branding Retail Innovation Metro 133

PYMNTS

FEBRUARY 26, 2020

As TIP explains it, most residential Wi-Fi networks operate independently. For example, a Comcast Wi-Fi network would not currently be able to integrate a separate network that operates a home security system or a smart refrigerator that connects to a phone app. percent) between 2018 and 2019. percent to 14.5 percent (from 14.4

Software 140

Software Study Technology Analytics 140

PYMNTS

MAY 29, 2018

JAB has been on a bit of a buying spree of late when it comes to coffee brands. Pret A Manger has been in operation since opening its first London store in 1986. As of 2018, it generates around £879 million per year ($1.17 billion) and operates 530 stores in countries including the United States and China.

Management 100

Management United States Branding Maine 100

PYMNTS

JUNE 28, 2019

s Automobile Association and a Bank of Ireland branded card. (It However, the bank put the credit business up for sale with a larger strategy to divest some of its operations. CEO Des Crowley said in a statement, per reports, “Jaja is an innovative company which shares our commitment to delivering outstanding customer service.

Cards 100

Cards Charlotte Fintech Innovation 100

PYMNTS

NOVEMBER 1, 2018

Lower ATM operating revenue in the U.K. ATM operating revenue, meanwhile, declined 15 percent year over year to $329.8 ATM operating revenue, meanwhile, declined 15 percent year over year to $329.8 North American ATM operating revenue increased 3 percent, but was offset by lower revenue in the U.K. Late Thursday (Nov.

ATM 155

ATM Cards Operations Regional 155

PYMNTS

MARCH 25, 2019

The topic of conversation was the inevitable consolidation of the payments sector, as scale becomes critical to optimizing the payments experience and innovating new payments flows. in 2018, claiming strong competitive headwinds. Today, many restaurant operators hold their noses and hope for the best. Time flies.

Payments 198

Payments Innovation Branding Operations 198