PYMNTS

AUGUST 14, 2017

There seems to be an awful lot of piling on these days on the big online platforms. You will observe grocery, as a retail category, is very fragmented. billion fine onto Google, claiming that their product carousel ads created an unfair advantage to small guy retailers who didn’t have the money to advertise. Investors put $2.65

Innovation 109

Innovation Online Google Millennials 109

PYMNTS

DECEMBER 24, 2019

All that’s left now, more or less, is the rush of returns that will all but overwhelm some retailers. Sneakers, of course, are always popular,” and that popularity looks likely to hold well after the 2019 holiday shopping season — thanks to the preferences of younger shoppers, including millennials and Generation Z. Top Sellers.

Millennials 139

Millennials Branding Trends Retail 139

PYMNTS

APRIL 6, 2019

Because the millennial art buyers are arriving – and what they buy, how they buy it and how they relate to it is very different than prior generations. The Simpsons,” Dolls, Shoes – The Eclectic World of Millennials’ Collections. It wasn’t the only big sale for a KAWS piece that day – a millennial Chinese buyer dropped $2.6

Millennials 148

Millennials Marketing Trends New York 148

PYMNTS

APRIL 11, 2019

As online food delivery services proliferate amid the battle for customer loyalty, and as grocery and related stores strive to gain more digital footholds, the online sale of alcohol is growing and becoming a bigger part of all those plans. Online food delivery is in the midst of what might one day be called a golden age.

Online 169

Online Retail Regulation Maine 169

PYMNTS

APRIL 2, 2018

New data shows that online alcohol-delivery revenue grew almost 33 percent last year, increasing at an average rate of 3 percent month over month. According to Slice Intelligence , the growth of alcohol-delivery service Drizly helped give the market a boost, with revenue that grew by a whopping 62 percent in 2017. and Canada.

Online 109

Online Branding Millennials Data 109

PYMNTS

JANUARY 28, 2019

The bridal industry has been a rapidly shifting place of late, because the up-and-coming generation of millennials (presently the most marrying demographic) tend to think about – and shop for – their nuptial experiences a bit differently than their counterparts in previous generations. David’s Bridal entered bankruptcy last fall.

Retail 129

Retail Millennials Industry Online 129

PYMNTS

MARCH 1, 2018

According to recent PYMNTS research, in Q4 2017, only 51 percent of gig workers were paid within one week of rendering their services. That’s down from 63 percent in Q3 2017, indicating that more gig workers’ wages are being delayed even further. Can a cash back program help millennials avoid the debt trap? About the Tracker.

Millennials 102

Millennials Trends Cards ATM 102

PYMNTS

JANUARY 14, 2019

It looks like we can finally have a serious conversation about the impending collapse of physical retail in the U.S. All it took was a 160-year old retailer and a $34 billion kick in the stomach to the retail sector to get everyone’s attention. retailer, Sears, which found itself standing at Chapter 7’s front door.

Retail 198

Retail Online Mobile Data 198

PYMNTS

AUGUST 31, 2018

That arguably describes the recent acquisition of Seattle-based Blueprint Registry , an online universal gift registry, by David’s Bridal , the privately held wedding retail chain that traces its roots back to the first years after World War II. The retailer has a $520 million term loan due in Oct. When in doubt, bet on digital.

Online 100

Online Retail Seattle Industry 100

PYMNTS

AUGUST 17, 2017

It can be argued that some of the toughest buyers to keep in mind when planning out retail strategies are teenagers. While one day a teen may be into shopping strictly online, another day may see an offline preferred experience or a mixture of both, and retailers must be at the ready to transform engagement efforts at any given time.

Retail 127

Retail social media Online Mobile 127

Bank Innovation

OCTOBER 20, 2017

The banks’ Venmo challenger is growing quite well, reporting just over $30 billion in transactions for the first half of 2017, but the app in question had a […]. PayPal’s third quarter earnings, specifically the quarterly results of its popular P2P app Venmo, seem to suggest that the answer is yes.

Millennials 312

Millennials Report Online Mobile 312

PYMNTS

AUGUST 17, 2017

It can be argued that some of the toughest buyers to keep in mind when planning out retail strategies are teenagers. While one day a teen may be into shopping strictly online, another day may see an offline preferred experience or a mixture of both, and retailers must be at the ready to transform engagement efforts at any given time.

Retail 114

Retail social media Online Mobile 114

PYMNTS

MARCH 14, 2017

While brick-and-mortar retail can’t always compete with the flexibility and relative ease that eCommerce experiences can offer, some retailers are beginning to bring back lost foot traffic with improved in-store experiences with a focus on customization and personalization. percent) when shopping in a retail store. “In-store

Retail 108

Retail Survey Millennials Customer Experience 108

PYMNTS

JANUARY 2, 2017

Every Monday, this column space is dedicated to the musings of Karen Webster and her take on all things payments, commerce and retail. Today, we thought we’d set the table for 2017 by reprising seven of the, ahem, more controversial topics of conversation. It’s as if the retail world is really coming down to Walmart versus Amazon.

Millennials 119

Millennials Apple Retail Mobile 119

PYMNTS

SEPTEMBER 12, 2017

After something of a slow start, mobile eCommerce is set to make up half of all online sales by the year 2020 — worth nearly $250 billion annually. That forecast comes care of “A Mobile Mindset,” the second volume in the five-part series, “The 2017 UPS Pulse of the Online Shopper.”

Mobile 205

Mobile Millennials Study Online 205

PYMNTS

APRIL 18, 2019

The second time is the charm — that holds true for Neiman Marcus, and the hot retail trend the chain is tapping into (again). Retailers are increasingly turning their sights to resale commerce. The latest evidence for that came this earlier this week from the high-end retail chain. Resale Factors. Resale Growth.

Retail 117

Retail Online Trends Course 117

PYMNTS

NOVEMBER 27, 2019

Retailers are certainly in the swing of things. To make things easier for shoppers, Walmart is also introducing an online gift finder and will launch a digital toy catalog on Nov. The retailer is also planning events based on popular culture, with Pokémon, Frozen and Star Wars on the roster. Consumer Preferences. That’s not all.

Trends 130

Trends Millennials Retail Study 130

PYMNTS

FEBRUARY 14, 2020

By all accounts, including industry bible Wine Enthusiast, the wine of the year for 2019 was the Taylor Fladgate Quinta de Vargellas Vinha Velha 2017. And the wine retailer of the year? The 2019 wine retailer of the year was online – specifically, it was a good year for Wine.com. wine sales are sold online currently.

San Francisco 150

San Francisco Millennials Oakland Customer Experience 150

PYMNTS

APRIL 13, 2018

It was a record-breaking first quarter for retailers in the U.S. According to a report issued by Moody’s earlier this week, the retail sector managed to notch a record number of defaults during Q1 2013, with nine retailers defaulting on their debt. As a result of the series of retail fails, the default rate of high-risk U.S.

Retail 116

Retail Course Washington Marketing 116

PYMNTS

NOVEMBER 23, 2018

Drawing on figures from eMarketer , a new report said that “only one in eight Americans will do their holiday shopping online this year. Cyber Monday will set yet another retail record this year, Adobe predicted, with sales on Nov. percent from the same day in 2017. consumers will still do their shopping inside physical stores.

United States 140

United States Millennials Retail Online 140

PYMNTS

FEBRUARY 21, 2018

Despite the concern – and a corresponding 9 percent drop in Walmart’s stock price that shaved some $29 billion from its market cap – CEO Doug McMillon told analysts he remains confident that 2018 digital sales performance will be in parity to its 2017 performance. eCommerce growth number. and around the world. “We’ll

Online 100

Online Taxes Branding Retail 100

CB Insights

SEPTEMBER 4, 2019

Popular media coverage of millennials often fixates on the industries the generation is allegedly killing and their supposed fiscal irresponsibility. Some industries benefiting from millennials’ increased spending power, such as travel, reflect well-worn Gen Y tropes like the general preference for “experiences” over things.

Millennials 78

Millennials Industry Branding social media 78

PYMNTS

DECEMBER 12, 2017

Brick-and-mortar retail is often written off as a casualty of the digital age, but the numbers tell a different story. While there are a variety of estimates and ranges out there, the hard facts reveal that about 90 percent of retail transactions take place in a physical store. Digital commerce is growing — and growing very quickly.

Retail 102

Retail Branding Customer Experience Online 102

PYMNTS

MARCH 1, 2019

Brick-and-mortar fashion retailers are developing in-store experiences to encourage customer loyalty. markets, aiming to generate repeat visits as part of its experiential retail efforts. The retailer, which has 1,143 stores globally, closes an average of around 15 stores annually.

Branding 129

Branding Retail Columbus Las Vegas 129

PYMNTS

DECEMBER 7, 2017

The death of retail — of the brick-and-mortar kind — is nowhere, really, in sight, even as some might say the physical shopping experience is losing its spark. But it helps to take the pulse and temperature from time to time to gauge retail’s health. Skava says that physical stores are evolving, not dying. Yatskan queried.

Retail 101

Retail Branding Customer Experience Online 101

PYMNTS

AUGUST 11, 2017

Within these emerging markets, we’ve seen retailers make large bets on luxury. While the luxury industry has seen its fair share of ups and downs over the years, research from Bain & Company shows that 2017 is the year that is primed to help make a high-end purchases comeback.

Millennials 122

Millennials Survey Retail social media 122

PYMNTS

APRIL 25, 2019

In 2016, eGaming was a $493 million industry, and in 2017 (the last year for which data was available), that had jumped to $655 million. The term eSports can refer to a wide range of games in the competitive space, but in general the most popular ones are in the first-person shooter or multi-player online battle arena genres.

Retail 166

Retail America Video Millennials 166

CB Insights

SEPTEMBER 10, 2019

While the media often portrays millennials as preoccupied with the rising prices of festival tickets and avocado toast, their real financial concerns are a bit more practical. But millennials face significant headwinds in making those financial dreams a reality. get the REPORT on next generation investors. From big banks to big tech.

Millennials 77

Millennials Mobile Lending Cards 77

PYMNTS

OCTOBER 6, 2019

Go Global Retail announced its plans to acquire the assets of ModCloth from Walmart. ModCloth offers exclusive indie and vintage-inspired women’s clothing, shoes, handbags and accessories for 18- to 35-year-old women, while Go Global Retail is a brand investment platform for strategic investors in the consumer sector.

Retail 129

Retail Branding Strategy Digital Strategies 129

PYMNTS

MAY 11, 2018

That’s one of the driving ideas behind a new service that Marriott International recently launched for Chinese travelers going overseas — a service that also helps to demonstrate how the country’s growing tourist class is changing payments and retail. Marriott began working with Fliggy in August 2017. Last year, the U.S.-based

Retail 129

Retail Payments social media Mobile 129

CB Insights

MARCH 26, 2019

Every few weeks, another story about the dreaded generation surfaces: millennials are killing casual dining; millennials are killing breakfast cereal; millennials are killing home ownership. Millennials aren’t shunning luxury goods; they’re just renting them instead of buying. Millennials are in debt.

Millennials 78

Millennials Industry Trends Branding 78

PYMNTS

AUGUST 26, 2019

What else can it do, though, especially for online marketplaces? Visual search has held promise for online retailers for some time, especially since offering more visual content can engage tech-savvy millennial and Gen Z consumers. Many retailers are relying on AI to enhance personalization. AI For Visual Search.

Customer Experience 109

Customer Experience Millennials Retail social media 109

PYMNTS

SEPTEMBER 17, 2018

13 through 16, is further evidence of the eCommerce giant’s “new retail” strategies, where offline and online conduits converge, as noted by sites such as marketing-interactive.com. Data from CBN also found that millennials launched as many as 700,000 shops on the Taobao platform last year.

Millennials 134

Millennials Lending Retail Trends 134

PYMNTS

JULY 3, 2019

The retail giant bought Bonobos and ModCloth in 2017 and plus-size brand Eloquii in 2018 in a bid to compete with Amazon. Walmart projects $1 billion in losses for its online eCommerce division, on revenue of between $21 billion and $22 billion. Walmart won’t sell Bonobos, but ModCloth will probably go this year.

social media 111

social media Millennials Retail Branding 111

PYMNTS

FEBRUARY 23, 2018

percent in 2017, Taco Bell has been drawing in customers with new food items, a Live Más marketing campaign and new nacho fries for $1. McDelivery on the Uber Eats app is available from more than 2,000 restaurants around the country, with 1,000 new stores added in 2017. But McDonald ’s Corp. McDonald’s $37.5 McDonald’s $37.5

Online 101

Online US Payments Mobile 101

PYMNTS

OCTOBER 19, 2018

Millennials are credited as the digital generation, leaving their parents and grandparents behind, even though a majority of consumers over the age of 60 are banking online and regularly interacting with chatbots. Data: 500,000: The approximate number of students of Indian origin who traveled abroad to study in 2017.

Data 152

Data Study Millennials Online 152

PYMNTS

JUNE 26, 2018

Make no mistake: Dogs, cats and other domesticated animals already serve as a healthy source of sales for retailers. billion worth of pet food in 2017, up 38 percent from the previous year. Based on third-party forecasts, Amazon expects online pet product sales to reach $8.2 Millennial Demand. month) and $335.19 ($27.93/month)

Millennials 117

Millennials Policies Industry New York 117