PYMNTS

JANUARY 22, 2018

More important, perhaps, than the innovations they made on behalf of their more famous lead players, was how their contributions accelerated those innovations’ time to market. Innovation in payments and commerce has an unsung hero, too. And who will influence how innovation happens. From Betty Crocker to Boxed.

Innovation 135

Innovation Online Branding El Paso 135

PYMNTS

AUGUST 22, 2018

The online marketplace has disrupted any number of verticals, changing the way we shop and spend, and where we grab must-have items — from books to rugs to lamps, and sometimes from across international borders. We are redefining how fashion is bought and sold through technology, data and innovation.”. Within that, how much is online?

Online 101

Online Retail Branding Data 101

CB Insights

SEPTEMBER 10, 2019

While the media often portrays millennials as preoccupied with the rising prices of festival tickets and avocado toast, their real financial concerns are a bit more practical. But millennials face significant headwinds in making those financial dreams a reality. get the REPORT on next generation investors. From big banks to big tech.

Millennials 77

Millennials Mobile Lending Cards 77

PYMNTS

NOVEMBER 15, 2018

Increasingly everything is online these days, up to and including consumer identity. But there are also gaps: consumers unbanked , and places where the pace of innovation is pricing out those who can’t afford to be cutting-edge. 24 percent: Share of millennials who are credit union members. percent: Share of U.S.

Data 128

Data Virginia Payments Millennials 128

CB Insights

MARCH 26, 2019

Every few weeks, another story about the dreaded generation surfaces: millennials are killing casual dining; millennials are killing breakfast cereal; millennials are killing home ownership. Millennials aren’t shunning luxury goods; they’re just renting them instead of buying. Millennials are in debt.

Millennials 78

Millennials Industry Trends Branding 78

PYMNTS

FEBRUARY 23, 2018

percent in 2017, Taco Bell has been drawing in customers with new food items, a Live Más marketing campaign and new nacho fries for $1. McDelivery on the Uber Eats app is available from more than 2,000 restaurants around the country, with 1,000 new stores added in 2017. But McDonald ’s Corp. McDonald’s $37.5 McDonald’s $37.5

Online 101

Online US Payments Mobile 101

PYMNTS

OCTOBER 19, 2018

Millennials are credited as the digital generation, leaving their parents and grandparents behind, even though a majority of consumers over the age of 60 are banking online and regularly interacting with chatbots. Data: 500,000: The approximate number of students of Indian origin who traveled abroad to study in 2017.

Data 152

Data Study Millennials Online 152

PYMNTS

SEPTEMBER 18, 2018

And in lending, with the financial crisis in the rearview mirror, a decade on, invention – okay, innovation – has become a hallmark, at least in some corners. A survey by the Forum found that about 45 percent of overall respondents – but just 28 percent of millennials – agree with the statement that banks are fair and honest.

Lending 148

Lending Innovation Fintech Cards 148

PYMNTS

OCTOBER 22, 2018

People of all stripes — from millennials to baby boomers, from Generation X to the Greatest Generation — are increasingly swapping the friction of shopping in a store for the convenience of using one of the many connected devices they now own to shop and buy from instead. That’s up sharply from 2017. Bridge Millennials are the 20.7

Millennials 212

Millennials Study Payments Data 212

PYMNTS

AUGUST 11, 2017

While the luxury industry has seen its fair share of ups and downs over the years, research from Bain & Company shows that 2017 is the year that is primed to help make a high-end purchases comeback. The surprise luxury consumers who’re popping up, according to Bain’s research, are millennials and Generation Z.

Millennials 122

Millennials Survey Retail social media 122

CB Insights

OCTOBER 24, 2018

According to CB Insights data, 9 POS lenders have raised $700M+ across 14 deals since June 2017. Millennials in particular struggle with credit cards — recent studies find that 3 in 5 millennials carry credit card balances month to month, while 45% don’t know the interest rate on their card.

Millennials 65

Millennials Lending Cards Capital 65

PYMNTS

JANUARY 31, 2018

31) that Visa Checkout, the online payment method introduced in the United Kingdom in the middle of 2017, hit a milestone by securing 1 million customer accounts. Drilling down a bit, consumer research that had been commissioned by Visa uncovered that takeaway food is a burgeoning sector for online sales.

Millennials 100

Millennials Online Study Security 100

PYMNTS

JUNE 4, 2019

Cars and quick-service restaurants (QSRs) have been interconnected since drive-ins were the latest innovation. In 2017, Starbucks launched ordering integration with Ford’s SYNC3 , the automaker’s voice-activated technology powered by Alexa. In fact, Pizza Hut’s claim to fame is that it sold its first online order way back in 1994.

Millennials 184

Millennials Google Mobile Report 184

Accenture

APRIL 26, 2017

For years, we’ve heard people proclaiming the demise of the bricks-and-mortar bank branch, supposedly swept away by customers’ mass-migration to online and—increasingly—mobile alternatives. 1-5] Source: UK findings of Accenture 2017 Global Banking Distribution & Marketing Consumer Study— Beyond Digital. Stay tuned. [1-5]

Millennials 233

Millennials social media Innovation Study 233

PYMNTS

SEPTEMBER 16, 2019

And so a sheepherding innovation – and new vocabulary word – was born. In the payments ecosystem, we need look no further than the bridge millennial for how the connected purchasing experience will evolve over the next decade. Analysts pinpoint certain companies as bellwethers for the performance of a sector.

Millennials 222

Millennials Study Course Trends 222

PYMNTS

AUGUST 26, 2019

The latest Payments And The Platform Economy Playbook examines how marketplaces are using technologies like AI to innovate the customer experience. What else can it do, though, especially for online marketplaces? When we started [Goody Boxes in 2017, they were] very manual to begin with — stylists [did] all of the work,” Homer said. “I

Customer Experience 109

Customer Experience Millennials Retail social media 109

PYMNTS

DECEMBER 11, 2018

Give a deep and welcoming hello to the newest form of window shopping — a consumer behavior that will help to shape retail in 2019 and beyond, and a trend that stands as an increasing part of shopping, one that promises to impact brick-and-mortar merchants as they decide how to innovate. percent innovating to improve business analytics.

blockchain 170

blockchain Retail Trends Mobile 170

PYMNTS

JANUARY 23, 2017

WHAT DO HILLBILLIES HAVE TO DO WITH PAYMENTS INNOVATION? As important as that work is, discussing this social and public policy agenda isn’t why I was intrigued by Vance and his book — nor why I asked him to join me on stage on March 15, 2017, at the Innovation Project. Here’s what that part of this story looks like.

Innovation 100

Innovation Payments Taxes Policies 100

PYMNTS

SEPTEMBER 17, 2018

13 through 16, is further evidence of the eCommerce giant’s “new retail” strategies, where offline and online conduits converge, as noted by sites such as marketing-interactive.com. Data from CBN also found that millennials launched as many as 700,000 shops on the Taobao platform last year. The September event, which spanned Sept.

Millennials 134

Millennials Lending Retail Trends 134

PYMNTS

APRIL 25, 2019

In 2016, eGaming was a $493 million industry, and in 2017 (the last year for which data was available), that had jumped to $655 million. The term eSports can refer to a wide range of games in the competitive space, but in general the most popular ones are in the first-person shooter or multi-player online battle arena genres.

Retail 166

Retail America Video Millennials 166

PYMNTS

OCTOBER 21, 2019

“As the retailer has dealt with deteriorating finances and a heavy debt load, it has been facing fortified competition from larger retailers that have the resources to invest in their online businesses,” that report added. percent CAGR since 2017, according to one recent estimate. billion in 2013, representing a 2.10 Larger Trends.

Trends 101

Trends Retail social media Online 101

PYMNTS

DECEMBER 21, 2020

You can see it in how investors are putting money to work in both consumer-facing and B2B startups, and how startups and incumbents are forging new partnerships to move innovation faster to market. And since iPhone users skew more to the affluent, it also denied those innovators the opportunity to monetize their spend. 23-25, 2020.

Apple 227

Apple Study Innovation Survey 227

PYMNTS

AUGUST 27, 2019

One-third of Gen Z members and more than one-quarter of millennials will make secondhand purchases in 2019 due to environmental concerns and cheaper prices, for example. The online thrifting market combines both of these factors, making it especially popular among both demographic groups. AI and the importance of personalization.

San Francisco 116

San Francisco Online Retail Millennials 116

PYMNTS

JANUARY 24, 2020

However, government bodies are unable to innovate at the same breakneck pace as retailers or other consumer service industries, as they must adhere to complex regulations, and ensure that their software is not leaving partners behind. Payment Challenges Stall Government Innovations . Fraud Issues Stemming From Paper Check Use.

Payments 130

Payments US Fraud Innovation 130

PYMNTS

DECEMBER 28, 2018

According to the PYMNTS/Unifund Financial Invisibles Report , 81 percent of participants said their financial situations have either remained stable or improved since last year, and the number of consumers seriously delinquent on debt dropped 11 percent between Q4 2017 and Q2 2018. Resetting Mortgage Services.

Millennials 145

Millennials Lending System Data 145

PYMNTS

JULY 30, 2019

The new Grubhub financials come amid a frenzied time for online food delivery aggregators, which are competing to win over new partners and win new business. Google also started an Order Online shortcut with results for people using Google Assistant on mobile phones, which also allows users to place orders using Google Pay.

Millennials 100

Millennials Google Mobile Maine 100

PYMNTS

JANUARY 10, 2018

The process for startups is as straightforward as completing a very simple form online and, if the company wishes, submitting a reference. “We And so, as 2018 begins, so does the Start Path class of 2018, which is accepting applications until Jan. The Start Path Admissions Process. We ask a few basic but important questions,” Neale said. “We

Company 194

Company Meeting Millennials blockchain 194

PYMNTS

MAY 24, 2019

Older customers might prefer human interaction and want nothing to do with automated help , while millennials or Gen Z might want to solve their issues through chat windows powered by AI. Accepting payments online is a very complex topic, but there are certain risks that apply more to travel,” he noted.

Online 130

Online Millennials Payments Customer Experience 130

PYMNTS

MAY 25, 2017

The firm in March won gold at Innovation Project 2017 for “Best Comeback Story.”. Broadly speaking, said the CEO, “there has been a tremendous amount of technology innovation in restaurants and certainly that has been the case with things like online ordering, online reservations.”.

System 112

System Technology Innovation Tools 112

PYMNTS

JANUARY 14, 2019

That’s because they’ve trained consumers over the last half decade that walking into a store isn’t as nearly as satisfying or productive an experience as shopping online—and not necessarily from those same traditional players. That won’t be a slam-dunk for traditional retailers. The Danger in the Data . Reading the Right Retail Tea Leaves.

Retail 198

Retail Online Mobile Data 198

PYMNTS

APRIL 18, 2019

As covered by PYMNTS , Neiman Marcus has acquired a minority stake in Fashionphile, an online company that sells pre-owned designer handbags and other similar products. The move follows a failed relationship, one that ended in 2016, with The RealReal, an online luxury reseller that is mulling an initial public offering for this year.

Retail 117

Retail Online Trends Course 117

PYMNTS

AUGUST 13, 2018

Consumers, particularly millennials, are increasingly paying their bills online. According to research from 2017, more than 50 percent of bills in the U.S. are paid online, with 61 percent of those payments coming from millennials. Bringing Rent Payments Online. Why, then, does the rent check endure?

Payments 100

Payments Online Millennials Boston 100

PYMNTS

JULY 25, 2018

It’s a big market today (which will be an exponentially bigger market tomorrow), one that innovators from all over technology, retail, payments and financial services are rushing to get in on at the ground floor, even though that ground floor itself is being built underneath them. Voice commerce sales in 2017 were 1.8

Marketing 100

Marketing Millennials Google Mobile 100

PYMNTS

JULY 13, 2019

In this age of live multi-player online gaming, and virtual reality, and all things digital, it can be easy to think of board games as an artifact of the analog world. First, some context. Among the reasons for that? The rise of so-called game cafés, which in turn are introducing new generations to board games.

Video 220

Video Trends Online Millennials 220

PYMNTS

AUGUST 17, 2017

While one day a teen may be into shopping strictly online, another day may see an offline preferred experience or a mixture of both, and retailers must be at the ready to transform engagement efforts at any given time. It turns out that retailers geared toward this younger demographic are having a tough time engaging them online.

Retail 127

Retail social media Online Mobile 127

PYMNTS

MARCH 21, 2019

What would a company as innovation-focused as Amazon want with something as outdated and unfashionable as cable home shopping? came via online sales in 2017, and by 2018 that had grown to 62 percent. During Thanksgiving week alone, she reportedly pushed $12 million in online sales. Hard to say this early on.

Video 108

Video Innovation Retail Online 108

PYMNTS

AUGUST 17, 2017

While one day a teen may be into shopping strictly online, another day may see an offline preferred experience or a mixture of both, and retailers must be at the ready to transform engagement efforts at any given time. It turns out that retailers geared toward this younger demographic are having a tough time engaging them online.

Retail 114

Retail social media Online Mobile 114