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Survey: When Do Fraud Controls Ruin the Customer Experience?

FICO

The last few years have thrown up many challenges for banks and card providers as everything has shifted online, one of the primary challenges being fraud scams. But the online shift has also created opportunities for financial institutions to demonstrate their strong fraud controls in the digital space.

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Macy’s Gives Boost to Its Digital Team

PYMNTS

Starting at the company in 2012 as Macy’s VP of engineering, Anwar founded MacysLabs. Mike Robinson also rose through the ranks at Macy’s and was just named the executive VP of product management and customer experience. Macy’s CEO, Jeff Gennette, commented on these two new strategic hires.

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Stripe Teardown: How The $35B Payments Company Plans To Supercharge Online Retail

CB Insights

As businesses and consumers become more comfortable using credit cards online, the proportion of US commerce that takes place online has steadily increased over the last 20 years. Specifically, the Collisons aimed to more seamlessly connect online businesses and payment processors, allowing more businesses to accept online payments.

Online 98
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AdoreMe: Giving Lingerie A High Tech Touch

PYMNTS

Since it was founded in 2012, the company has grown to a team of 140 employees across the U.S. and Europe, with revenues growing from $1 million in 2012 to $84 million in 2016. Using Angular improves the user experience – and for Lucaciu, UX is key to AdoreMe’s success. Adore Me is ranked No.

UX 210
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Installation Network Aims To Remove Assembly Headaches For eCommerce Buyers

PYMNTS

A company called Buy It Installed , which launched in 2012, is ready to help the less skilled consumer with the task. The company allows online and offline consumers to purchase products with installation included, and then uses connecting technology to facilitate the assembly with an installation service provider. “It

San Diego 141
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Reinventing The Mall: How Misperceptions Might Hinder Recovery

PYMNTS

In fact, pre-crisis, Simon had invested $1 billion per year since 2012 on recasting its top malls as destinations, building office space and hotels into the mix as anchor tenants. With online shopping gaining even more popularity with the pandemic, we can expect it to take even more business from malls.

Retail 175
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Top 18 Digital & Online Insurance Providers for Small Businesses (SMB): June 2023

Fintech Labs Insights

And lack of transparency, along with just plain bad customer experience, are big contributors to this insurance gap. Enter the digital insurance challengers aiming to fill the gaps through simple online/mobile interfaces. Related: Top 9 Online Digital Payment Processors for Small Businesses (SMB): June 2023 Top 9 U.S.

Online 15