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Steal This 5-Step Banking Innovation Playbook from Gentle Monster

South State Correspondent

For inspiration in banking innovation, we often look to other industries. Instead of thinking traditionally, Gentle Monster pursued a strategy of innovation and creativity to become the hottest sunglass company globally, creating a company currently valued at $900 million. COI marketing for banks should always be a top priority.

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Innovation All the Time

Independent Banker

Even with technology’s increasing influence on retail banking, it’s not typical for a community bank to have one of its most senior and trusted executives concentrate primarily on leading consumer product and payments innovation. The role of Alex Jimenez, senior vice president and director of digital and payments innovation at the $7.2

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Chatbots Bringing On Business Operations Revolution?

PYMNTS

Now while Facebook initially launched its Messenger chat service in 2011, it wasn’t a major hit right away and the social media giant continued to refine its offering. One surprising industry that’s entering this market is insurance. Cambridge, Mass.–based

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Why Beauty Needs An OpenTable Platform

PYMNTS

StyleSeat Founder Melody McCloskey knew she had a good idea when she launched StyleSeat in 2011, because the concept seemed so intuitive. The platform’s features include management of scheduling, client notes, social media, email marketing promotion and payment services like credit card acceptance or direct daily payouts.

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AGL Boosts Payments 40% with FICO's Personalised Digital Collections

FICO

As happy long-term users and believers in FICO’s intelligent collections technology, we wanted to be early adopters and create a customer experience that had rarely been delivered in the market.” You can read more about this story in the full media release. Nikhil Behl Vice President of Worldwide Marketing for FICO.

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Windsor Circle Boosts E-Retail Retention, ROI

PYMNTS

As retail pushes further into online spaces, many marketers and merchants alike are focused on clicks and open rates to measure the success of campaigns and consumer outreach, said Matt Williamson, cofounder and CEO of Windsor Circle. With its Predictive Lifecycle and Marketing Platform, the Durham, N.C.-based

Retail 100
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Case Study: Getaround Gets Around Vehicle Owners’ Trepidation

PYMNTS

This rapidly growing market is expected to be worth $11 billion by 2024 , especially as municipalities push vehicle ownership alternatives to ease congested roadways and help residents save money. The carsharing model carries risks for vehicle owners, however, who must be able to trust potential renters even though they haven’t met them.