article thumbnail

Weekly Wrap: Luge Capital courts early-stage fintechs, as payment providers rustle with UX and data privacy

Bank Innovation

In this episode, Suman Bhattacharyya, deputy editor, and Angely Mercado, associate editor, discuss the following news developments: Canadian venture firm Luge Capital’s approach to fintech investments; How banks are navigating Zelle’s UX as transaction volume grows; and […].

UX 170
article thumbnail

Is UX The Key To Mobile Wallet Breakout?

PYMNTS

Some of the factors that play a role in the abandonment include having a poorly designed website, failing to keep customers engaged, having security concerns and the “cumbersome” process of entering card numbers and billing and shipping addresses on mobile devices, he added. Importance of nailing UX. About The Tracker.

UX 100
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Is UX The Mobile Wallet Whisperer?

PYMNTS

Retail behemoth Walmart recently made a splash in the acquisition pool, acquiring online marketplace Jet.com for more than $3 billion. As part of the deal, America’s largest retailer also agreed to pay $300 million in company shares to Jet.com, which is attempting to compete with eCommerce giant Amazon. Around the omnicommerce world.

UX 100
article thumbnail

FIs Most Underutilized Asset: Their Apps

PYMNTS

This is true even for routine transactions, such as transferring money to friends and relatives or making retail payments. So what can financial institutions (FIs) do to improve their apps’ user experience (UX), and will making these changes help boost adoption and usage?

UX 150
article thumbnail

Data – The Lifeblood of Intelligence Automation

Perficient

Some data may exist in secure warehouses, others within Salesforce, or Amazon Web Services S3. Salesforce Data Cloud Securely Brings It All Together Businesses can leverage the power of tools such as Salesforce’s Data Cloud to bring together multiple data sets.

Data 491
article thumbnail

Chase Beats PNC As Top Bank in Customer Service Satisfaction Report

Bank Innovation

The report, released yesterday, took into account convenience, seamless digital offerings, UX, strong checking account […]. Power's annual National Banking Satisfaction Study, beating last year's winner PNC Bank by a few points, but the rest of the contenders stayed in the same place as last year.

UX 150
article thumbnail

Braintree: Behind The Contextual Commerce Buy

PYMNTS

Location has always mattered in business, but the concept is taking on new meaning in online retail. consumers to paint a landscape picture of the retail trend. So does securing a dinner reservation on Airbnb , at a restaurant the consumer might never have found near the house they just rented on the site. Many Moving Parts.