Remove Payments Remove Security Remove social media Remove User Experience
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How PSD2 Is Changing ING Bank’s API Strategy

PYMNTS

Banks are innovating their application programming interface (API) platforms to allow for more third parties, while online merchants are prepping for a potential loss in revenue due to the security frictions that SCA might bring. For other companies, GDPR is the main concern as they move to expand operations within Europe.

Strategy 188
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Trending: Meeting The Millennial Need For AI-Powered Visual Shopping

PYMNTS

These marketplaces also need to make sure that payments, however quick, remain safe and secure as fraudsters continue to hammer at the gates. Around the Payments And The Platform E conomy. An AI-Powered Visual Shopping Experience For Millennials, Gen Z. About the Payments And The Platform Economy Playbook.

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How The Pandemic Is Making Robust Address Verification Critical For eCommerce Platforms

PYMNTS

“When [they are] going to do the payment, [they] can register in the platform in a super simple way. They can even use some social media to register. Once your [onboarding] process or your user experience turns complicated, it is more probable that the customer or the sale will fall [before] the next steps.”.

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Retailers Have A Need For Speed On Digital CX

PYMNTS

Eighty percent said providing a positive digital customer experience (CX) was a “challenge” as a result of the pandemic. The customer experience online has dozens of critical elements. User experience, seamless checkout, payment process, chat and security are just a few that need to be buttoned up.

Retail 144
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Consumers Want More Banking App Control — Will FIs Step Up?

PYMNTS

Control is one of the hottest topics in the world of payments and financial services — and it seems poised to have a major impact on the world of banking going into the new year and decade. percent of consumers want authentication controls for added security, and 39.9 It found that 70.2 Not only that, but 65.5 That’s not all.

Mobile 137
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Restaurant Ordering Apps, Cloud Technology, Cash Hoarding Top This Week’s News

PYMNTS

It’s the end of the workweek, and the PYMNTS Weekender is here to make sure you didn’t miss anything with the latest in payments and commerce news. Paper Checks, COVID-19 And The Flaw With Analog Relief Payments. It takes effort to balance seamless-but-fraud-free user experiences.

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How Friendly Friction Builds Better Banking Experiences

PYMNTS

According to a recent study by Citibank , 31 percent of consumers use their mobile banking app more than any other — placing mobile banking behind only social media and weather for most frequented mobile destinations. Banks need to expose more of their security aspects to consumers so they can seem them in action.

Mobile 169