PYMNTS

OCTOBER 5, 2020

The Carrboro, North Carolina-based chain has used its technology-first strategy to get, keep and grow its customer base – even while its stores were shut down early in the pandemic. Even now that its stores are open, the retailer has discovered that its eCommerce, curbside pickup and virtual fitting services remain popular with customers.

Technology 131

Technology Retail North Carolina National 131

PYMNTS

SEPTEMBER 21, 2020

These moves seem logical for consumers who have been barred from visiting brick-and- mortar retailers or who are wary of contact with cashiers or payment terminals due to the potential for viral transmission, but they are also likely to have a dramatic impact on the future of digital and in-store commerce. The rise of omnichannel .

Retail 243

Retail Online social media Mobile 243

PYMNTS

DECEMBER 26, 2018

To let shoppers discover and try out new products, payment companies are helping merchants launch augmented reality (AR) experiences within social media platforms. Pan-African payments firm Cellulant , for instance, created an AR experience in Facebook Messenger.

social media 180

social media Payments Millennials Regional 180

PYMNTS

MARCH 30, 2020

Consumers shopping in droves via eCommerce channels is hardly a piece of breaking news — for the better part of a decade, that has been obvious to anyone watching the retail space. They are, Fiserv Senior Vice President of Retail Solutions John Nicola told Karen Webster in a recent conversation — and in great numbers.

Retail 177

Retail social media Millennials Branding 177

Payments Dive

SEPTEMBER 29, 2017

Bodega's social media firestorm will help educate the automated retailing industry and the technology community about the need to be direct with the public on important forthcoming changes.

Industry 186

Industry social media Fintech Community 186

PYMNTS

NOVEMBER 26, 2019

Luxury and upscale retail are undergoing some significant changes as the holiday shopping season kicks off and a new decade approaches. The retailer recently delivered earnings that beat analysts’ expectations for the recently completed financial quarter, even as its net sales declined year over year. Social Retail.

Retail 131

Retail Online social media United States 131

PYMNTS

FEBRUARY 11, 2019

Amid great technological change, health and beauty retailers are developing strategies to drive innovation. In some cases, retailers are using social media tools such as Instagram to post promotions and product tutorials — or interact openly with consumers about their offerings. Just under half — or 45.9

Innovation 166

Innovation Retail social media Apple 166

PYMNTS

APRIL 16, 2019

Retailers put together window displays and signs to create enticing storefronts, engage customers via social media and send printed ads through the mail. There’s a lot of complementary technologies that are being offered today that can be incorporated into the whole self-serve or unattended retail system,” he said.

Retail 162

Retail social media Mobile User Experience 162

PYMNTS

MAY 11, 2018

That’s one of the driving ideas behind a new service that Marriott International recently launched for Chinese travelers going overseas — a service that also helps to demonstrate how the country’s growing tourist class is changing payments and retail. The Fliggy Payment Feature. Last year, the U.S.-based

Retail 129

Retail Payments social media Mobile 129

PYMNTS

JANUARY 22, 2020

For retailers, nothing really ever comes easy — and things aren’t getting any easier, at least when it involves gaining and retaining customers. The webinar featured Karen Webster from PYMNTS and Amy Parsons, senior vice president of global acceptance at Discover Financial Services and its payments brand, Discover Global Network.

Retail 137

Retail Millennials New York City social media 137

PYMNTS

APRIL 18, 2017

It’s nearly impossible to find a day where money isn’t flowing between retailers and consumers. With today’s economy becoming increasingly more connected over the past decade, there have been various forms of technology solutions developed along the way to assist in streamlining smart devices.

social media 123

social media Payments Retail Branding 123

CFPB Monitor

AUGUST 8, 2022

In Director Chopra’s recent interviews with several news reporting organizations, a persistent theme was the CFPB’s concerns about the entry of big tech companies into financial services, particularly in connection with payments and the companies’ ability to collect and monetize data about consumers. In the U.S., Embedded commerce.

Report 145

Report social media Payments Data 145

PYMNTS

APRIL 25, 2016

Forget private conversations, chatbots and customer service: Facebook Messenger could soon be delivering retail payments to its 900 million users. In June 2015, the social media titan dropped the requirement to have a Facebook account to use the service, a strong indication the two will become unbundled, so to speak.

Retail 100

Retail Payments social media Branding 100

PYMNTS

MAY 28, 2020

But when it comes to the digital customer experience, retailers are playing catch-up. The issue is critical as retailers either move online or put more effort behind their eCommerce capabilities. Coming from AppDynamics , 95 percent of respondents said they have changed their digital technology priorities as a result of the pandemic.

Retail 144

Retail Customer Experience social media User Experience 144

PYMNTS

MARCH 30, 2020

Retailers are dutifully speaking with their payment service providers (PSPs) and industry partners to adhere to these shifts, but they must also keep their customers’ experiences in mind. retailer trade group, Retail Industry Leaders Association ( RILA ), told PYMNTS in a recent interview.

United States 131

United States Retail Customer Experience Data 131

PYMNTS

JULY 13, 2017

The digital retail revolution is well underway. Fusing technology into in-store experiences has officially gone mainstream, and retailers are looking for ways to go beyond the traditional mobile app. How much has AI affected the digital retail revolution and what’s next for it?

Retail 212

Retail Customer Experience Study Online 212

Bank Innovation

NOVEMBER 3, 2016

If there’s one social platform out there that just might be able to steal e-commerce business away from Amazon, it’s Instagram–a visual, highly interactive and personalized platform that just added the ability for users to shop.

social media 150

social media Company Mobile Technology 150

PYMNTS

NOVEMBER 8, 2018

It’s the big stage for retailers, the holiday shopping season – when all the consumer world is watching (and, merchants and payments providers hope, buying more than they did last year). And let these bad memories of holidays past guide you in the coming weeks to ensure that your retail and payments machine is running in top condition.

Retail 129

Retail social media Online Taxes 129

PYMNTS

JULY 23, 2018

Welcome to Five at Five, your late look at the payments and commerce news of the day. Coverage includes a new acquisition by online payment firm PayU, European finance ministers pushing for more progress on taxing digital firms and SoftBank planning to launch a new mobile payment service in Japan.

social media 100

social media Taxes Payments Mobile 100

PYMNTS

SEPTEMBER 3, 2020

Contactless and remote payments are now essential for any business; iZettle Food & Drink provides us with an easy and reliable solution along with the business insights needed to navigate our new normal,” said Shaun McCarron , co-owner of The Little Chartroom restaurant in Edinburgh, in a statement.

social media 298

social media Taxes Payments Online 298

Bussman Advisory

NOVEMBER 19, 2022

Revolut races past 25m retail customers. The post Bankrupt FTX’s new CEO outlines complete failure of corporate controls | BlackRock’s FinTech foray | Revolut races past 25m retail customers appeared first on Bussmann Advisory AG. The bedrock of investments: BlackRock’s FinTech foray.

social media 52

social media Fintech Retail blockchain 52

PYMNTS

AUGUST 24, 2019

As diehard baseball geeks pout about having to share TV time with another major sport, and most of the country goes into New England Patriot-hating mode, the digital payments and commerce industry gets pretty optimistic – and even excited. That’s because every NFL season promises to bring advances in payments. Biometric Plays.

Payments 161

Payments social media Mobile Seattle 161

PYMNTS

JANUARY 31, 2020

It’s the end of the workweek, and the PYMNTS Weekender is here to make sure you didn’t miss anything with the latest in payments and commerce news. We have deep dives into virtual card adoption and self-service technology, as well as a report on Kobe Bryant’s legacy. BMO on Taking a Digital-First Approach to Retail Banking.

Cards 131

Cards Technology social media Meeting 131

Bussman Advisory

APRIL 22, 2022

to take company private Apple Pay surpasses Venmo and PayPal as teens’ favorite payment app Amazon not close to accepting crypto as payment in retail business. The latest edition of the FinTech Ecosystem Newsletter is here : Interested in FinTech or Digital Assets related Advisory or Workshop?

Apple 52

Apple Technology social media Fintech 52

PYMNTS

FEBRUARY 13, 2019

In the highly connected digital age, consumers are interacting with a multitude of social media sites as well as apps and connected devices. During this time, retailers and tech companies are bringing integrated shopping experiences into the sites and apps where consumers spend the most time.

social media 139

social media Innovation Google Retail 139

PYMNTS

JUNE 13, 2019

Technologies such as artificial intelligence (AI) and biometrics are changing the digital security landscape, and a recent study found that social media networks have become a more popular way for hackers to target new victims. 22 billion: Projected over-the-top (OTT) media revenue for 2019. All this, Today In Data.

Security 139

Security Tools social media cryptocurrency 139

Payments Source

NOVEMBER 27, 2018

While apps are still a popular way for customers to order and pay, other options are up-and-coming because it’s a natural fit for restaurant patrons, many of whom are already heavy users of text, social media and voice technology.

Technology 79

Technology social media Mobile Google 79

PYMNTS

JANUARY 17, 2020

Some have become so popular that they even have fan pages on social media platforms. However, there is one shopping channel in which BNPL may be able to help retailers and additional providers generate much more revenue: mobile. Some providers are ensuring that their solutions are prominently displayed on retailers’ sites.

Mobile 130

Mobile social media Retail Study 130

PYMNTS

OCTOBER 26, 2017

Those who travel to some of the wealthier parts of the world, however, will discover the well-to-do have much more expensive unattended retail tastes. shoppers got their own taste of unattended luxury retail when vending machines dispensing caviar were installed in several Los Angeles-area malls. A few years ago, U.S.

Retail 106

Retail Los Angeles social media Policies 106

PYMNTS

FEBRUARY 26, 2019

bank, has started beta testing of its PayMe System, a digital payment system for businesses. According to a report in Fintech Futures , HSBC started the beta test with 15 retailers in Hong Kong. They can now accept payments from customers that use HSBC’s eWallet. HSBC, the U.K. Customers pay a 1.5

social media 178

social media Millennials Fintech Retail 178

PYMNTS

JUNE 19, 2020

the global technology company specializing in retail, and JD.com Inc., The company said the funds will help with new offerings that assist its retailers in handling the evolved operating climate as well as provide diners with secure and accessible ways to transact. eBay’s Head Of Payments On Localizing Buyer-Seller Experiences.

Payments 141

Payments social media Tools Resources 141

PYMNTS

SEPTEMBER 28, 2020

Banks, businesses and consumers fundamentally altered how they interacted with each other in the early months of the COVID-19 pandemic — and regulators tasked with making sure their data and payments are kept safe took notice. Why Pandemic-Driven Online Payment Spikes Are Pushing Middle Eastern Regulators To Confront Privacy Questions.

Online 151

Online Report Payments Regulation 151

PYMNTS

NOVEMBER 19, 2020

A sitting member of the Monetary Policy Committee, Haldane said that introducing a digital currency could lead to something closer to “narrow banking,” where safe payments are separated from “banks’ riskier credit-provision activities.”. The future of digital currencies, Haldane said, is uncertain and most likely varied. “If

Bitcoin 222

Bitcoin cryptocurrency Online social media 222

PYMNTS

OCTOBER 11, 2018

Increasingly, it seems retailers need not only ask what they can do for their consumers, as those consumers want to be doing it on their own. Data: 96 percent: Share of social media-based merchants that attribute their success to digital payments. 75 percent: Share of online bill payments done on bill payer sites in 2017.

Data 139

Data social media Online Retail 139

Bussman Advisory

APRIL 15, 2022

to take company private Apple Pay surpasses Venmo and PayPal as teens’ favorite payment app Amazon not close to accepting crypto as payment in retail business. favorite payment app | Amazon not close to accepting crypto as payment appeared first on Bussmann Advisory AG.

Apple 52

Apple social media Payments Fintech 52

PYMNTS

OCTOBER 8, 2020

And in a fireside chat led by Sara Wardell-Smith , North America head of Visa Business Solutions at Visa, four small business owners and executives said small steps are the key to navigating the large-scale changes demanded by the pivot toward contactless interactions — and contactless payments. Drilling Into Payments .

Payments 167

Payments social media Marketing Operations 167

PYMNTS

JULY 7, 2017

Generation Z are the next up-and-coming group of shoppers who retailers are turning to for the future of retail. Get ready, retailers. The buying power of Gen Z comes out to $44 billion, according to an IBM and National Retail Federation study. They appreciate the hands-on experience of shopping in a store.

social media 120

social media Millennials Retail Study 120