Remove Online Remove Technology Remove User Experience Remove UX
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For Customers, UX = XOXO

Jack Henry

I thought about those events recently while reading a series of articles about managing the online user experience. With online services becoming a more frequent touch point for customers and members, it’s important for financial institutions to consider the level of customer service embedded in their electronic channels.

UX 95
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GEICO, State Farm, Nationwide, Progressive, USAA Top Q1 2022 Mobile Insurance Scorecard

Perficient

Personalization is but one key element of this, enabled by technology and implemented using design thinking. Leveraging technology in a personalized user experience is a critical way we will make this come true. Leveraging technology in a personalized user experience is a critical way we will make this come true.

Mobile 294
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It’s a Program, Not a Project: Designing Websites for Accessibility

Perficient

Being able to order groceries, prescriptions, and other essential products online can be a challenge for people with disabilities in the best of times. Accessibility design can be led either by a designer or UX specialist who has accessibility knowledge, or it can be an accessibility-specific person.

UX 531
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AdoreMe: Giving Lingerie A High Tech Touch

PYMNTS

Lucaciu is the chief technology officer of Adore Me , an eCommerce and brick-and-mortar retailer that has adjusted to disruptive changes in its market, including the bankruptcy of the parent company of Victoria’s Secret. Using Angular improves the user experience – and for Lucaciu, UX is key to AdoreMe’s success.

UX 210
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Goldman Sachs To Launch Mobile App For Consumers

PYMNTS

Citing a job listing on the company’s website, Business Insider reported the bank is looking to hire mobile developers for its Consumer Finance Technology unit to build a “best of breed platform that is both elegant and powerful” for its retail bank which is completely digital.

Mobile 101
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The Power Of Bringing Better Data For The Holidays

PYMNTS

In fact, eBay is one of the web’s largest online marketplaces — with an estimated 168 million buyers in total — Customers eBay has spent much of 2017 trying to convince not to “shop like everyone else.”. According to Shellhammer, eBay isn’t home to a select type of product or seller — the way many other online marketplaces are.

Data 146
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Shoring Up FIs ‘Deteriorating Advantage’ Over Big Tech

PYMNTS

and less than seamless online presence are at an inherent disadvantage when it comes to catering to the needs and desires of an ever-younger population used to technology. Big Tech is good at promoting, designing and improving the user experience, he said. But legacy FIs, he said, do have a significant weapon at hand.