PYMNTS

NOVEMBER 14, 2019

Luxury brand Burberry has teamed up with Tencent in China to offer a “social retail” store to take advantage of China’s online shopping trend and capture more of the luxury market in the country, according to a report by Reuters. .

social media 110

social media Retail Branding Trends 110

PYMNTS

OCTOBER 9, 2019

Social media is taking a lot of fire these days, whether the issue is “fake news” or data privacy or just the time-wasting tendencies of many users. But social media is also driving retail innovation, and those trends are going to help shape commerce in the all-important fourth quarter and beyond into the 2020s.

social media 118

social media Retail Tools Examples 118

PYMNTS

MARCH 30, 2020

Consumers shopping in droves via eCommerce channels is hardly a piece of breaking news — for the better part of a decade, that has been obvious to anyone watching the retail space. They are, Fiserv Senior Vice President of Retail Solutions John Nicola told Karen Webster in a recent conversation — and in great numbers.

Retail 177

Retail social media Millennials Branding 177

PYMNTS

OCTOBER 21, 2019

Retail chain Destination Maternity reportedly filed for bankruptcy on Monday (Oct. According to CNBC , the retailer is “buckling under the weight of an onerous debt load and struggling to compete with better capitalized competition.” The company owns 458 stores in the U.S., Larger Trends. billion in 2013, representing a 2.10

Trends 101

Trends Retail social media Online 101

PYMNTS

JUNE 16, 2017

A byproduct of incorporating connectivity into just about any activity is how social media affects regular interactions. It can be difficult to discuss the digital effects without looping in social media. For the Chinese buyer in particular, social media engagement and online shopping activities takes on a unique avenue.

Study 119

Study Online social media Retail 119

PYMNTS

FEBRUARY 1, 2017

These are tough times to be tangible — as in brick-and-mortar, in retailing at least. The physical retailer is constrained by square footage, the hybrid retailer joining on an eCommerce platform less so, especially with the drop shipping. The upshot is that, through the drop-ship model, they do not need to hold more inventory.

Online 100

Online Retail social media Branding 100

PYMNTS

MARCH 18, 2020

In normal times consumers look for three things from a retailer: price, product and location. In fact, a pre-crisis PwC report showed that 14 percent of respondents said trust in a brand is the number one reason (other than price) why they shop at a retailer. What do consumers want from retailers now?

Retail 153

Retail Branding social media Online 153

PYMNTS

OCTOBER 22, 2020

Retailers in this space are also beginning to offer more payment methods and shopping channels, and the ongoing COVID-19 pandemic’s effects on consumer behaviors is partly driving this shift. Providing diverse payment methods is therefore becoming as essential to retailers’ success as offering expansive product lines.

social media 200

social media Retail Online Mobile 200

PYMNTS

DECEMBER 15, 2020

Keeping consumers invested and engaged is an eternal challenge for retailers. Merchants must constantly reevaluate their customer-targeting efforts to suit the latest commerce developments, and many are pivoting from brick-and-mortar advertising to focus their outreach online or via social media channels.

Payments 236

Payments social media Branding Study 236

PYMNTS

AUGUST 23, 2019

Online marketplaces for everything from retail goods to travel services to hospitality need to ensure a quick and easy way for both buyers and sellers to transact with each other— or risk losing both sides to a waiting host of competitors. Around the Payments And The Platform E conomy.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

OCTOBER 30, 2020

Card-skimming devices hidden on gas station card readers or carefully integrated into ATMs used to be especially troubling for merchants and consumers, but retailers and financial institutions (FIs) have stepped up their measures to protect physical card readers in recent years.

Cards 192

Cards Online Fraud social media 192

Banking Exchange

SEPTEMBER 13, 2019

Consumer Credit The Economy Feature Financial Trends Lines of Business Retail Banking Payments Social Media Cards Community Banking Feature3 Online Mobile. "It provides the encouragement people need to vote with their dollars."

social media 68

social media Online Cards Community Bank 68

PYMNTS

SEPTEMBER 28, 2020

Saudi Arabia and the United Arab Emirates are attempting to square away increasing consumer use of online channels with their privacy and banking standards. For more on these and other stories, visit the Tracker’s News & Trends. Regulators in countries like Egypt have only recently rolled out their data protection rules.

Online 151

Online Report Payments Regulation 151

PYMNTS

AUGUST 16, 2019

Brick-and-mortar retailers are teaming up with social media platforms to curate labels for their stores and their websites. Kohl’s , for instance, will bring emerging brands to over 50 physical retail locations and online starting in the fall through Curated By Kohl’s. In Other Brick-and-Mortar News.

Branding 101

Branding Retail social media Houston 101

PYMNTS

FEBRUARY 11, 2019

Amid great technological change, health and beauty retailers are developing strategies to drive innovation. In some cases, retailers are using social media tools such as Instagram to post promotions and product tutorials — or interact openly with consumers about their offerings. Just under half — or 45.9

Innovation 166

Innovation Retail social media Apple 166

PYMNTS

JANUARY 20, 2020

New evidence of that — part of the broader trend of the existential changes in the world of brick-and-mortar retail, changes that are gaining more focus this month — comes from reports that stationery chain Papyrus is closing up shop. The chain had since expanded to some 260 or so retail locations. Total retail growth was 3.8

Retail 183

Retail Millennials Cards social media 183

PYMNTS

DECEMBER 30, 2016

While the shift to the online space is often seen as the great game-changer in retail, Loren Padelford, vice president and general manager of Shopify Plus , said that the change is actually to something more fundamental. A lot of traditional merchants and retailers are struggling with that change. How do you sell on Facebook?

Retail 130

Retail social media Branding Mobile 130

PYMNTS

JANUARY 22, 2020

For retailers, nothing really ever comes easy — and things aren’t getting any easier, at least when it involves gaining and retaining customers. Indeed, as the recently completed National Retail Federation (NRF) retail show in New York City demonstrated, commerce keeps moving to what Webster called in the webinar a “customer-centric approach.”

Retail 137

Retail Millennials New York City social media 137

PYMNTS

JANUARY 23, 2020

And retail and commerce-related payments are certainly a big part of that trend. It’s not just the direct selling of products to consumers that matters when it comes to cross-border retail. Several retail and retail-related trends are at play with this funding announcement. Amazon’s Role.

Retail 151

Retail social media Branding Trends 151

PYMNTS

JANUARY 19, 2021

Findings from PYMNTS Retail Banking Services’ Paradigm Shift speak volumes about the shifts happening in customer preference, and how FIs can capitalize on new information formats. A significant share are turning to their second-best alternatives, namely online chats and phone calls, to have their individual questions answered by an employee.

Study 196

Study social media Millennials Retail 196

PYMNTS

SEPTEMBER 5, 2019

Luxury retail is being revised — and in some cases, reinvented — and those trends are worth attention as the 2019 holiday shopping season approaches. One of the latest, ongoing trends is the rise of online luxury resale commerce. That’s not to say brick-and-mortar is doing well in all areas of the luxury retail world.

Retail 123

Retail New York New York City Philadelphia 123

PYMNTS

AUGUST 3, 2016

We all know — and keep hearing almost ad nauseam — all about how the rise of online shopping is changing the very face of the retail industry and consumer habits. But what is that “changing face of retail” actually going to look like in a few years? How influential will mobile and social media be to their purchasing habits?

Retail 100

Retail social media Branding Online 100

Perficient

NOVEMBER 3, 2020

Here’s why: Traditionally users weren’t able to purchase items through social media platforms. Social influencers could promote brands through their channels and direct users to “swipe up” or click a link in their bio to purchase. 70% of people will trust a recommendation from someone they don’t know.

social media 332

social media Google Branding Training 332

PYMNTS

MAY 11, 2018

That’s one of the driving ideas behind a new service that Marriott International recently launched for Chinese travelers going overseas — a service that also helps to demonstrate how the country’s growing tourist class is changing payments and retail. Last year, the U.S.-based Expanding Payment Methods. So is WeChat.

Retail 129

Retail Payments social media Mobile 129

PYMNTS

AUGUST 21, 2018

Instagram has created a new trend among the middle-aged hoping to be hip: purchasing new clothes online, snapping a shot in them and then sending them back to the company from which they were purchased. shoppers have purchased clothing online for a social media shot, only to turn around and rapidly return it once the shot is posted.

social media 105

social media Online Retail Trends 105

PYMNTS

OCTOBER 5, 2020

The pandemic seems to have had a strong positive impact on participation in the entire sport of running,” Fleet Feet’s Director of Retail Experience Matt Werder told PYMNTS. While stores were closed, Fleet Feet saw tremendous growth in its online business.

Technology 131

Technology Retail North Carolina National 131

PYMNTS

AUGUST 6, 2020

BigCommerce , which works in software for online business operations, saw its value rise by 292 percent after an initial public offering (IPO) for $216 million was priced above a target range, according to a report by Bloomberg. exchange for a company raising at least $100 million, according to Bloomberg’s data. 4) for $24 each.

Software 194

Software social media Austin Texas 194

PYMNTS

AUGUST 10, 2017

At the basic level of retail industry chatter online, much of the focus is on the battle between brick-and-mortar versus eCommerce. Retailers at the local city level are seeing an impact under the digital transformation of the industry and should not be left out of the conversation.

Retail 108

Retail New York City Online social media 108

Social Assurance

FEBRUARY 19, 2021

Some brands were able to easily glide into new trends that followed the pandemic, others were forced to hard pivot in order to survive. This past year showed us how much we actually can do online and how people can adapt to connecting with people through a screen (my grandma included). Going Live and Video Content.

social media 15

social media Trends Video Branding 15

PYMNTS

JULY 16, 2019

Banks are innovating their application programming interface (API) platforms to allow for more third parties, while online merchants are prepping for a potential loss in revenue due to the security frictions that SCA might bring. These extensions will only be granted to a select few retailers, however. About the Tracker.

Strategy 188

Strategy social media Regulation Retail 188

PYMNTS

NOVEMBER 27, 2018

An IPO from an Alibaba -backed online platform is fueled by those connections, and also serves as an example of the rise of contextual commerce, even if that debut has not gone as expected. Contextual commerce is a retail practice centered around discovery. Contextual commerce is a retail practice centered around discovery.

social media 147

social media Retail Online Trends 147

PYMNTS

JULY 7, 2017

Generation Z are the next up-and-coming group of shoppers who retailers are turning to for the future of retail. Yes, those born between 1994 and 2002 are starting to push millennials over in terms of shaping commerce and eCommerce trends. Get ready, retailers.

social media 120

social media Millennials Retail Study 120

PYMNTS

AUGUST 29, 2017

Most people are aware Amazon has already launched its own fashion line , but the retailer is working to take the retail category a step further thanks to AI, Mashable reports. By tracking fashion trends, it is suggested the AI bots may eventually be able to predict and shape them in the future. AI Takes Greater Hold Of Retail.

social media 135

social media Trends Retail Technology 135

PYMNTS

NOVEMBER 22, 2017

With the social media giant’s enormous user base, the new service could pose a threat to Venmo and other services like it, including bank-backed Zelle. To find a roundup of the latest notable omnichannel software development headlines, check out the report’s News and Trends section. and France later this year. About the Report.

Trends 117

Trends Resources social media Software 117

PYMNTS

MAY 1, 2019

Google appears to be losing steam in the ongoing race to dominate the online advertising market, and competitors Amazon and Facebook are taking advantage of the stumbles. Another issue is attached to this recent news: Searches – specifically, product searches, which help drive online commerce. YouTube Concerns. Amazon Gains.

Google 115

Google Online Course social media 115

PYMNTS

JANUARY 13, 2021

The social media-focused platform company’s business model is simple: it’s a retail destination for consumers looking to sell their second-hand apparel and other goods or pick up desirable designer items for fraction of the price. Unique to Poshmark are social media aspects like the ability to share “likes” on favored items. “We

social media 169

social media Trends Retail Millennials 169

PYMNTS

SEPTEMBER 12, 2016

The rise of eCommerce , the push toward omnichannel shopping platforms, the increasing relevancy of social media on shopping habits and the development of the Internet of Things to plumb every last morsel of data on customers and what they spend money on are all rapidly and drastically altering the face of retail.

Retail 100

Retail Millennials Study social media 100