PYMNTS

NOVEMBER 19, 2020

There are many ways that onboarding a new B2B customer can be a headache for suppliers that sell goods and services online. In the world of B2B, a positive user experience is essential to promoting repeat and recurring customers, and is one area that Hansson identified as a major strong point for this market.

Payments 263

Payments User Experience Online Strategy 263

PYMNTS

DECEMBER 29, 2020

Whether it’s simple online purchases or banking, or more complex areas like cryptocurrency or money laundering, Trevor Wingert , a senior know your customer (KYC) and anti-fraud solutions consultant for GeoGuard , told PYMNTS that rapidly changing use cases and technology highlight gaps in the current security approaches being used.

Fraud 270

Fraud Compliance cryptocurrency Security 270

PYMNTS

NOVEMBER 16, 2020

HPD LendScape has announced that Allied Irish Bank (AIB), a client, has transitioned to HPD's cloud-hosted program for the company's receivables finance operations, according to a Monday (Nov. and Republic of Ireland receivables finance programs can now be accessed online, hosted securely by HPD LendScape. 16) press release.

User Experience 130

User Experience Capital Operations Software 130

PYMNTS

FEBRUARY 28, 2019

They must also excel at securely handling payments and personal data, while recommending services at the right moment to enhance transactions along the way. Airbnb on Payments, User Friction and Security Challenges in a Global Market. Further east, Airbnb is taking off in South Korea, with a reported 2.9

Payments 183

Payments User Experience Training Case Study 183

PYMNTS

NOVEMBER 17, 2020

HPD LendScape has announced that Allied Irish Bank (AIB), a client, has transitioned to HPD's cloud-hosted program for the company's receivables finance operations, according to a Monday (Nov. and Republic of Ireland receivables finance programs can now be accessed online, hosted securely by HPD LendScape. 16) press release.

Payments 144

Payments User Experience Software Risk Management 144

PYMNTS

JULY 1, 2020

Or that, on average, 15 percent of an FI’s annual operating costs go toward maintaining core banking systems that are outmoded? From global customer acquisition efforts to real-time personalization of the user experience to infrastructure technology management, the opportunities are endless.”. It’s true, but not for long.

System 268

System Digital Banking Tools User Experience 268

PYMNTS

JULY 16, 2019

Banks are innovating their application programming interface (API) platforms to allow for more third parties, while online merchants are prepping for a potential loss in revenue due to the security frictions that SCA might bring. For other companies, GDPR is the main concern as they move to expand operations within Europe.

Strategy 188

Strategy social media Regulation Retail 188

PYMNTS

JUNE 9, 2020

Those integrated solutions, in turn, allow users to conduct their financial lives with speed, ease and security. Customers are engaging more actively with their FIs across digital channels as a matter of necessity, as bank branches have largely been shuttered or are operating with reduced hours. The Importance Of Data.

Data 151

Data Security Online User Experience 151

PYMNTS

MAY 3, 2016

User authentication and mobile security is gaining more significance in this era of digital banking, and Samsung SDS’ standard-based biometrics solution ensures simpler and secure user authentication to bring enhanced user experience to our customers.

Samsung 100

Samsung Mobile Payments User Experience 100

PYMNTS

MARCH 26, 2020

They are not always fast followers of newly introduced products and services from their larger banking brethren who operate on a national scale. Dig into that infrastructure, she said, and there can be a range of different vendors across core operations, mobile banking, online banking and payments processing.

Community 247

Community Community Bank Mobile Cards 247

PYMNTS

JULY 30, 2019

As part of SCA, consumers who are based in Europe will need to confirm their identities in order for online transactions to proceed. The report, titled “Issuer Declines,” found that 75 percent of issuers surveyed will be ready to comply with the rules, but a smooth operational transition may be a bit tougher. spanning 13 issuers.

Survey 172

Survey User Experience Report Security 172

PYMNTS

DECEMBER 4, 2020

Banking as a Service (BaaS) is poised to change the end user experience of corporates as they navigate the daily challenges of cash flow management, supply chain activity and the need to become digital-first. So far, corporate banking users are always left out in the cold.”

Lending 224

Lending Meeting User Experience Innovation 224

PYMNTS

DECEMBER 31, 2020

This study assessed how restaurants’ customer engagement strategies have evolved since the pandemic's onset, and helped identify the key digital innovations that can help restaurants deliver improved user experiences and boost their average unit volumes (AUVs). percent of consumers bought groceries online in 2020, compared to the 18.6

Data 277

Data Innovation Payments Millennials 277

PYMNTS

AUGUST 14, 2019

14 as part of the Payments Service Directive (PSD2), stands as one of the most comprehensive global efforts to bring more security to online payments and eCommerce – while also, at least ideally, reducing the friction that can alienate consumers from merchants, financial institutions and payment services providers. a password).

Compliance 115

Compliance Tools Regulation Meeting 115

PYMNTS

AUGUST 23, 2019

Online marketplaces for everything from retail goods to travel services to hospitality need to ensure a quick and easy way for both buyers and sellers to transact with each other— or risk losing both sides to a waiting host of competitors. Around the Payments And The Platform E conomy.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

JULY 13, 2018

Location has always mattered in business, but the concept is taking on new meaning in online retail. So does securing a dinner reservation on Airbnb , at a restaurant the consumer might never have found near the house they just rented on the site. A deeper dive into what contextual commerce means might be useful. Many Moving Parts.

User Experience 100

User Experience UX social media Retail 100

PYMNTS

JANUARY 9, 2019

This growth is reflected across all areas of retail as online shopping becomes more popular with consumers, forcing even more traditional retailers — such as those that sell luxury products — to craft an online experience. However, what these retailers aim to protect remains the same both online and in store. “An

Fraud 109

Fraud Retail Security Online 109

PYMNTS

JULY 3, 2020

The mantra ‘easy is the new loyalty’ defines what members want from their credit unions right now: user-friendly, convenient tools that are safe and secure,” Scott Young , head of innovation at PSCU, told PYMNTS. Thirty percent said their CUs released user experience innovations during this timeframe as well, up from 20.8

Innovation 154

Innovation User Experience Tools Technology 154

Independent Banker

NOVEMBER 30, 2022

Across the world, people are using super apps to send messages, purchase tickets and, of course, bank online. Super apps, or apps that aggregate online or mobile user experiences into one central location, have taken off globally. billion users. and its impact on data security. By Colleen Morrison.

Community Bank 91

Community Bank Community Maryland Data 91

PYMNTS

MAY 20, 2020

For merchants and financial institutions (FIs), the “new normal” of commerce — done increasingly online — means that battling fraud is a bit like feeling an elephant. As Pangam remarked, banks were not caught entirely flat-footed, having already made efforts to bring more services and products online before the pandemic hit.

Fraud 208

Fraud Examples Data Tools 208

PYMNTS

FEBRUARY 11, 2020

Building security in an attempt to block every bad transaction is essentially a game of whack-a-mole – and one that the fraudsters are currently winning. The fraudsters are bounced, while the legitimate consumers can be shepherded through a smoother, faster digital experience without a lot of stutter steps in the name of security. “It

Fraud 146

Fraud Security Data Tools 146

PYMNTS

JANUARY 22, 2020

For others, like NatWest and Sabre , that means collaborating on corporate card products that augment the end-user experience. NY Labor Department Secures Payroll Card Win. For companies like SmartEquip and Unified Payments Group , that means introducing new ways to lift the burden of suppliers accepting cards.

Cards 131

Cards New York Lending Strategy 131

PYMNTS

MAY 29, 2020

He pointed to the need for SMBs to remain competitive and provide consumers a best-in-class end-user experience that can often only be achieved with modern technology. Rather than procure an item outright, there are advantages to obtaining equipment financing to secure the technologies SMBs need. ”

Capital 168

Capital Technology User Experience Strategy 168

PYMNTS

OCTOBER 2, 2018

What would one say about a computer geek who said he could protect their online identity , and while doing do would make a bold move against the likes of Facebook and Google ? Technology that enables consumers to control their data as they shop, pay and perform other tasks online. As consumers become more cautious — cynical?

Data 189

Data Online Google social media 189

PYMNTS

SEPTEMBER 27, 2019

This week, two massive deals landed with B2B payments innovators at Fundbox and Tipalti, but they were far from the only players to have secured new funding. BankiFi operates APIs to enable banking clients access to a range of business banking infrastructure to augment their own small business and corporate banking operations.

Payments 149

Payments Capital Taxes Lending 149

Cisco

JANUARY 13, 2022

To accomplish this, financial institutions must demonstrate leadership in their own business practices with a holistic approach that relies greatly on technology for operational transformation. Driving an inclusive recovery: How can Europe secure a digital and sustainable future for all? Additional Resources.

Community 109

Community User Experience Leadership Video 109

PYMNTS

OCTOBER 28, 2019

The move came about a month after Fair, which functions via an app, secured a $500 million revolving credit facility led by Mizuho Bank. Its Getaround Connect device now operates in the United States, as well as in seven European countries: Norway, France, Germany, Spain, Austria, Belgium and the U.K. SoftBank Group Corp.

San Francisco 101

San Francisco United States Capital User Experience 101

PYMNTS

OCTOBER 28, 2019

The move comes about a month after Fair, which functions via an app, secured a $500 million revolving credit facility led by Mizuho Bank. Its Getaround Connect device now operates in the United States, as well as in seven European countries: Norway, France, Germany, Spain, Austria, Belgium and the U.K. SoftBank Group Corp.

San Francisco 100

San Francisco United States Capital User Experience 100

Bank Innovation

JANUARY 23, 2019

Demand for a combination of speed, simplicity, security and convenience in banking services has financial institutions thinking more about customer experience, particularly in a digital sense, and hiring people to design that experience.

Customer Experience 170

Customer Experience Security Marketing User Experience 170

PYMNTS

DECEMBER 18, 2019

There, Dynamic Yield , the artificial intelligence (AI)-powered personalization platform operator, is being absorbed by fast-food chain McDonald’s. Second, Sonic app users experience another layer of personalization, one in which the app recognizes and authenticates the user, then personalizes the menu to them.

Retail 131

Retail Tools User Experience Technology 131

PYMNTS

APRIL 2, 2020

In the consumer commerce world, offering customers choice in how they pay for goods and services across channels is an important part of offering an optimal end-user experience. Why Friction Persists. For B2B customers, receiving paper invoices and mailing paper checks has its drawbacks as well.

Payments 160

Payments Cards Customer Experience User Experience 160

PYMNTS

JUNE 29, 2017

Our market environment has become so much more complex because of the evolution of technology, regulation and data security. Because of this, the operational infrastructure needed to enter the game has pushed out many players. “Traditionally, the ISO was the sales and marketing driver for our industry.

Payments 143

Payments Retail Branding User Experience 143

Insights on Business

APRIL 28, 2017

Unlike digital banks, digital bank channels believe that superior user experience must go deeper than branding and can be achieved by delivering new mobile and online apps that are focused on customer experiences. When convenience is valued, banks should provide security-rich services through digital channels.

Digital Banking 171

Digital Banking User Experience Branding social media 171

PYMNTS

JULY 5, 2017

The complexity of mobile payments shows up when looking at the entities involved in the entire process, and where these entities will be operating. There is an element of perceived security and an element of actual security — both of which companies need to address before trust can blossom. PYMNTS: What keeps you up at night?

Innovation 121

Innovation Customer Experience Mobile Security 121

PYMNTS

JUNE 2, 2016

To learn more about the different obstacles retailers have faced, and what lies ahead, PYMNTS interviewed Dax Dasilva, CEO of Lightspeed, a company that helps businesses embrace EMV and other payments innovations with cloud-based systems that integrate in-store and online sales into one omnichannel database.

Retail 100

Retail Software User Experience Payments 100

PYMNTS

DECEMBER 2, 2019

Other companies have seen their IPOs go bust, trading well below their offer prices even as they seek to change their chosen verticals, such as ride-hailing and food delivery, and notching top-line growth while operating losses seem to be on the long-term horizon. Uber and Lyft might be the poster children here.

Capital 127

Capital Innovation User Experience Payments 127

FICO

SEPTEMBER 29, 2022

It’s a route to ensuring they consistently design digital offers around the customer to continually create trust, security, and far better experiences. It drives a ‘just-in-time’ mindset towards delivering greater security with real-time, fully risk-aware and pinpoint-perfect customer acquisition offers.

Analytics 52

Analytics Data Risk Management Customer Experience 52