Innovation Operations Payments Retail 
PYMNTS
NOVEMBER 9, 2018
The ascent of eCommerce and the digital tools that support it have made it easier — in both theory and practice — for retailers to not only see how consumers browse and what they buy (to analyze the entire path to purchase), but to get to know them in the same ways as those old-time general store operators who served small towns.
PYMNTS
OCTOBER 1, 2020
In merchant innovation, many retailers are in the middle of a journey to digitize operations and bolster sales. And in payment methods, a number of luxury merchants are turning to flexible payment solutions like buy now, pay later (BNPL) , as greater numbers of consumers move online.
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PYMNTS
OCTOBER 17, 2018
New technologies bring new opportunities to serve consumers, and retailers are offering their customers more digital options than ever to meet their wants and needs. They are innovating to meet consumer demand for new payment methods , and to improve customer convenience through technologies such as kiosks.
PYMNTS
SEPTEMBER 16, 2020
And in retail, companies in the organic mattress space are running on a tri-brid business model that covers direct to consumer (D2C), third-party retail distribution and owned retail locations. Data: 18 : Number of brick-and-mortar mattress stores operated by Naturepedic. All, Today in Data. 77%: Share of U.S.
PYMNTS
JUNE 12, 2019
The myth of the lone (and possibly mad) scientist died out a long time ago, as the industrial age led to teams of researchers working together (or at healthy cross purposes) to enable innovation. Most often, our tech is used to power payments and to enable moments along the customer journey,” Ostoich said. Customer Journey.
PYMNTS
JULY 11, 2019
Innovation takes many flavors and paths, and that’s especially true when it comes to merchants who sell retail products and companies that sell retail services. And payments plays a big role in all those efforts — even though many companies don’t yet to seem to realize how to get the most from transactions.
PYMNTS
DECEMBER 31, 2020
percent made voice-assisted purchases while shopping for groceries or retail goods in the last 24 hours. 35 percent of retail businesses have experienced an increase in demand. Key Data Points: 60 percent of small restaurant operators have had their revenues decline since the pandemic began. 31 percent bank via app.
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