Bank Innovation

AUGUST 10, 2016

It’s not just millennial customers banks are adjusting to today — it’s millennial employees.

Millennials 150

Millennials Strategy Technology Online 150

NCR

MARCH 22, 2017

Today, millennials are the largest generation in the United States – and their levels of entrepreneurship are unprecedented. Millennials are starting more businesses than previous generations, and they’re starting them at a younger age than their predecessors. This year alone, the Internet of Things will connect 8.4

Millennials 49

Millennials Innovation Digital Banking Security 49

Perficient

JANUARY 12, 2021

Consumers are looking for online buying processes that are easy and can provide opportunities to search, learn, and purchase products without and roadblocks, especially during COVID-19. Here are some reasons why AR is so important to consider and adopt as part of your ecommerce strategy. Giving the Consumer Control.

Customer Experience 538

Customer Experience Branding Video Online 538

PYMNTS

JANUARY 22, 2018

More important, perhaps, than the innovations they made on behalf of their more famous lead players, was how their contributions accelerated those innovations’ time to market. Innovation in payments and commerce has an unsung hero, too. And who will influence how innovation happens. From Betty Crocker to Boxed.

Innovation 135

Innovation Online Branding El Paso 135

Bank Innovation

JANUARY 30, 2019

s robust marketing strategy for its retail bank has paid off, as the bank today reported that half of its new retail customers were millennials. Of Ally Financial’s 230,000 new retail deposit customers via its retail side, Ally Bank, 126,500 were millennials, according to bank’s earnings report released today.

Retail 170

Retail Millennials Marketing Strategies Strategy 170

PYMNTS

JUNE 24, 2019

The region is also the home to more than 213 million millennials. We are incredibly excited with the opportunities that this innovative payment solution serves to millions of consumers, connecting them to an extensive network of merchants globally,” said Razer Co-founder and CEO Min-Liang Tan.

Company 100

Company Online San Francisco Payments 100

PYMNTS

APRIL 2, 2020

Competition for customers — especially millennials — from larger banks and FIs has long required credit unions to keep pace with their more innovative counterparts. This often means providing digital solutions and convenient banking options despite smaller technology and innovation budgets, however.

United States 174

United States Security Innovation Mobile 174

PYMNTS

JULY 13, 2020

The greatest health crisis in a generation is poised to accelerate innovation at the intersection of healthcare , technology and payments as never before. We’re not in retail healthcare,” Walmart senior director of strategy and customer experience for health and wellness Matt Parry told MedCityNews. We’re in healthcare.

Retail 219

Retail Innovation Online Seattle 219

Accenture

APRIL 26, 2017

For years, we’ve heard people proclaiming the demise of the bricks-and-mortar bank branch, supposedly swept away by customers’ mass-migration to online and—increasingly—mobile alternatives. And the findings will certainly give banks pause for thought as they plan out future strategies for their physical branch networks. Stay tuned. [1-5]

Millennials 233

Millennials social media Innovation Study 233

Bank Innovation

NOVEMBER 7, 2017

Wells Fargo is going after first-time millennial investors with its new hybrid roboadvisor, Intuitive Investor. While the investment account is digital, with access to investment strategies from the Wells Fargo Investment Institute, users also have the […].

Millennials 186

Millennials Strategy Online Retail 186

PYMNTS

JUNE 9, 2017

In an interview with PYMNTs after a webinar by the pair titled, “Financial Services Innovation — The Risk of New vs. Nothing,” John Epperson, principal at Crowe Horwath LLP, and Jason Henrichs, managing director at FinTech Forge , discussed the challenges and rewards of embracing change, even as firms are mindful of what works.

Innovation 109

Innovation Compliance Technology Data 109

PYMNTS

MARCH 5, 2019

Kohl’s Corporation CEO Michelle Gass said in a fourth-quarter earnings conference call with analysts that investments in technologies such as its mobile app, and buy online, pick up in store (BOPUS), among other initiatives, are “resonating” with the company’s shoppers while bolstering traffic and sales. Rewards and Millennials.

Millennials 148

Millennials Philadelphia Chicago Retail 148

Abrigo

OCTOBER 21, 2019

Does your financial institution support a culture of innovation and an environment that welcomes new technology? To further cultivate an innovative mindset at your institution, your bank or credit union may look to add new talent – younger talent, in particular.

Oklahoma 218

Oklahoma Millennials Innovation Technology 218

PYMNTS

AUGUST 14, 2019

Customers can order online at Applebees.com as well as the restaurant’s mobile app. This latest Applebee’s Delivery innovation allows our neighbors to enjoy their favorite Applebee’s dishes wherever they are,” said Scott Gladstone, vice president of strategy, off-premise and development at Applebee’s.

National 115

National Millennials Mobile Online 115

PYMNTS

FEBRUARY 18, 2020

This is a popular strategy — DoorDash handled a full 35 percent of all meal deliveries in the United States in 2018, and Grubhub closely trailed on its heels, claiming 30 percent of orders. A strong delivery strategy can help U.S.-based Around The Order To Eat World.

Millennials 232

Millennials Trends Strategy United States 232

PYMNTS

JUNE 7, 2018

That’s according to Chad Peck, vice president of credit product strategy at Fiserv. First, the good news: Spending on credit cards will continue to outpace spending on debit cards for the foreseeable future, even as data and other signs point to millennials having an enduring loyalty to cash over credit.

Cards 134

Cards Millennials Maine Data 134

PYMNTS

NOVEMBER 19, 2020

Increasing receivers’ awareness is just one of several strategies discussed in-depth in the November Disbursements Satisfaction Playbook , as jobs like awareness and such fall to established leaders and rival upstarts in the massive disbursements in the space. “Gen Millennials come in second at 15.6 percent of Gen Z and 9.4

Payments 237

Payments Millennials Groups Survey 237

PYMNTS

FEBRUARY 23, 2018

And with its scale in mobile payments and loyalty members, the company is well-positioned for other innovative initiatives. Touchscreen self-ordering kiosks, a new mobile pay app, dedicated pickup areas for mobile orders, digital menu boards and, yes, in-store WiFi will make up its digital strategy. million active members.

Online 101

Online US Payments Mobile 101

PYMNTS

AUGUST 11, 2017

The surprise luxury consumers who’re popping up, according to Bain’s research, are millennials and Generation Z. With 56 percent of millennials around the world looking to spend more money on luxury items this year, according to YouGov’s “ Affluent Global Perspective Study ,” the industry may have a tough time on its hands.

Millennials 122

Millennials Survey Retail social media 122

PYMNTS

OCTOBER 5, 2020

But it is innovative from the marketing standpoint and also hits on the theme of collecting data to sharpen those marketing campaigns once they’re done. Part of the reason for the reconsideration of the brand is to reach the millennial age range. The flavors were “inspired” by Twitter conversations the brand had with consumers.

Branding 183

Branding Millennials Resources Marketing 183

PYMNTS

JUNE 1, 2020

That means thinking about what online banking and payment methods they offer in a fundamentally different light, a shift in digital transformation strategies that could have widespread effects on what products they expand upon or which they leave behind post-pandemic.

Digital Banking 136

Digital Banking Delaware Tools Mobile 136

NCR

DECEMBER 8, 2016

Given the millennial generation are often described as ‘digital natives’ who have grown up comfortable with technology such as online and mobile banking, this may seem like a reasonable assumption. The post Are interactive offerings the way to attract millennials? But is this necessarily the case?

Millennials 40

Millennials Survey Mobile Tools 40

PYMNTS

FEBRUARY 18, 2020

So get ready for quirky marketing, quirkier products, retro strategies and decidedly futuristic pricing as the business contends with a downturn. Playing into the sense of nostalgia surrounding cereals can hook Gen Z and millennial consumers, many of whom developed a sense of brand loyalty in childhood.”. At an average of $3.74

Trends 160

Trends Branding Strategy New York 160

PYMNTS

DECEMBER 4, 2018

As depicted over the summer in our Innovation Readiness Playbook , FIs are focusing efforts across digital wallets, P2P payments and, of course, loyalty programs. The Millennials Cometh. We are talking here, of course, about millennials. There’s recognition among the marquee names in payments that the landscape is shifting.

Payments 191

Payments Millennials Cards Course 191

PYMNTS

SEPTEMBER 17, 2018

13 through 16, is further evidence of the eCommerce giant’s “new retail” strategies, where offline and online conduits converge, as noted by sites such as marketing-interactive.com. Data from CBN also found that millennials launched as many as 700,000 shops on the Taobao platform last year.

Millennials 134

Millennials Lending Retail Trends 134

PYMNTS

AUGUST 17, 2017

But, while closing physical bank branches might appear to be a wise cost-saving measure, the move comes with risks that could hurt banks’ relations with new millennial customers. Armistead also spoke to the lesson the bank is learning from smartphone apps to better serve its customers online and in brick-and-mortar locations.

Millennials 132

Millennials Digital Banking San Francisco Fintech 132

Abrigo

MAY 11, 2020

However, not all institutions adopted these new technologies and instead have stuck to traditional strategies. Innovative financial institutions leveraged online loan applications, online document storage, and e-sign capabilities to keep the process moving efficiently while maintaining social distancing measures.

US 195

US Lending Community Technology 195

PYMNTS

DECEMBER 5, 2017

Walgreens has introduced a rebranding strategy aimed at showcasing the company’s history, as well as boosting its efforts to target a younger demographic – especially millennial and Gen X females. “It is all part of our brand transformation … looking at the needs of our core customers, and we will continue to innovate.”

Millennials 100

Millennials Branding Strategy Retail 100

PYMNTS

NOVEMBER 16, 2017

Mary’s chief operating officer, Ken Senus, about how the credit union has evolved since it was founded and why, perhaps counterintuitively, its age is an appealing factor for millennial members. From Mill Workers to Millennials. Conservative Approach, Rooted in the Great Depression. For its part, St.

Millennials 101

Millennials US New Hampshire Resources 101

PYMNTS

DECEMBER 30, 2020

College-educated shoppers also outpace those with only high-school degrees or less, while bridge millennials, millennials and Generation Zers expressed greater interest than Gen-X and Baby Boomers did. This is the sharp point of our strategy. Nike’s digital engagement goes beyond merely selling products online.

Branding 257

Branding Millennials Retail social media 257

PYMNTS

DECEMBER 12, 2019

Preparing for returns is a best practice; leveraging returns intelligence to inform product development and new customer acquisition strategies is next-practice retail.”. The survey showed that Generation X encompassed the most prominent online shoppers, with 57 percent of them having goods shipped to their homes.

Retail 131

Retail Milwaukee New York City New York 131

PYMNTS

JANUARY 9, 2020

Attendees will learn that younger generations – Generation Zers and millennials among them, who wield significant (and growing) spending power – care more about payment flexibility (and options) than merchants might realize. In the webinar scheduled for Jan. Retooling the Approach.

Payments 151

Payments Case Study User Experience Millennials 151

PYMNTS

FEBRUARY 21, 2020

According to Tillster research , in the last 12 months, more than 50 percent of QSR customers ordered online for delivery, and over 51 percent would order more often if delivery was offered. They warn that delivery is a customer-centric strategy, not a technology solution. Such methods as QSR mobile apps (6.2 percent), QSR websites (4.8

Customer Experience 146

Customer Experience Operations Millennials Online 146

PYMNTS

SEPTEMBER 12, 2018

A lifestyle brand for millennial buyers with an eye for design – but perhaps not the pocketbook for designer prices – the watch and accessories startup MVMT started on its path in 2013. “We are online shoppers. Being millennials, shopping online, seeing the growth of eCommerce before it really blew up … we saw that coming.”

social media 101

social media Branding Millennials Groups 101

PYMNTS

AUGUST 17, 2017

It can be argued that some of the toughest buyers to keep in mind when planning out retail strategies are teenagers. While one day a teen may be into shopping strictly online, another day may see an offline preferred experience or a mixture of both, and retailers must be at the ready to transform engagement efforts at any given time.

Retail 127

Retail social media Online Mobile 127

PYMNTS

AUGUST 17, 2017

It can be argued that some of the toughest buyers to keep in mind when planning out retail strategies are teenagers. While one day a teen may be into shopping strictly online, another day may see an offline preferred experience or a mixture of both, and retailers must be at the ready to transform engagement efforts at any given time.

Retail 114

Retail social media Online Mobile 114

PYMNTS

AUGUST 14, 2019

With its supply chain strategy, Gennette said the company will bring the Google cloud platform to its other distribution center in 2020, which will provide additional network flexibility and speed for Macy’s as well as Bloomingdale’s. In other innovations, the company launched its second iteration of STORY at Macy’s with Outdoor STORY.

Columbus 100

Columbus DC Branding Google 100