ZootBlog

OCTOBER 11, 2016

This norm of using mobile devices to do everything from shopping to banking, mean security and a great user experience need to go hand-in-hand. That is a staggering statistic clearly pointing to a poor user experience. A streamlined user experience that eliminates typing and scrolling is essential.

User Experience 60

User Experience Mobile Data Las Vegas 60

PYMNTS

DECEMBER 31, 2020

This study assessed how restaurants’ customer engagement strategies have evolved since the pandemic's onset, and helped identify the key digital innovations that can help restaurants deliver improved user experiences and boost their average unit volumes (AUVs). percent trust that their information is secure.

Data 277

Data Innovation Payments Millennials 277

PYMNTS

JULY 18, 2019

Depending on where you look, the chasm yawns wide when it comes to innovating with new technologies or features. In a PYMNTS interview with Karen Webster, Joe DeRosa, EVP of Global Sales at i2c , discussed the findings of the July 2019 Innovation Readiness Playbook , subtitled “Leveling the Playing Field for Different-Sized FIs.”

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Innovation Study Technology Millennials 155

PYMNTS

JULY 5, 2017

Innovation is both genesis and lifeblood for companies, especially within the payments space. PYMNTS: How would you define Applause’s approach to innovation? PYMNTS: How would you define Applause’s approach to innovation? Our approach to innovation is two-fold. Innovation is only valuable if it’s usable.

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Innovation Customer Experience Mobile Security 121

PYMNTS

OCTOBER 22, 2018

22) on why it supports EMVCo’s release of the EMV Secure Remote Commerce Specification draft , which is now available for public review and comment. is expected to define interfaces for the secure exchange of payment data and accommodate the use of dynamic data, such as cryptograms. The finalized version 1.0

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Security User Experience Technology Payments 136

PYMNTS

APRIL 22, 2020

Banks must enable fast and seamless onboarding experiences, but these processes should also be secure. FIs do not really have the choice to make onboarding’s security procedures less stringent, however.

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Security Data Fraud Tools 133

PYMNTS

JUNE 10, 2020

This has increased the need for FIs to develop convenient mobile onboarding experiences, but those that lack confidence in their ability to secure such channels appear to be reluctant to offer them. Getting the mobile experience right can be tricky, however, and various inconveniences have impeded users’ experiences for years.

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Mobile Security Examples Study 130

PYMNTS

NOVEMBER 1, 2017

The updated 3D Secure 2.0 In a recent digital discussion with Karen Webster, Michael Sass, VP Market Product Management, Security Solutions, Europe, Mastercard , and James Rendell, VP Product Management, Payment Security, CA Technologies , discussed the advantages as well as the obstacles that are still in the way. 3D Secure 2.0

Security 109

Security Payments CA Data 109

PYMNTS

SEPTEMBER 19, 2018

Entersekt , the push-based authentication and mobile app security company, announced that it has appointed FinTech veteran Christian Ali as its country manager of Canada. His professional background and know-how fit perfectly with Entersekt’s mission to enable engaging digital experiences on an industry-leading security platform.”.

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United States Security User Experience Mobile 184

PYMNTS

DECEMBER 29, 2020

Whether it’s simple online purchases or banking, or more complex areas like cryptocurrency or money laundering, Trevor Wingert , a senior know your customer (KYC) and anti-fraud solutions consultant for GeoGuard , told PYMNTS that rapidly changing use cases and technology highlight gaps in the current security approaches being used.

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Fraud Compliance cryptocurrency Security 270

PYMNTS

JULY 23, 2018

This one may be familiar: Wide receiver and cryptographer walk into a bar and … set the data security landscape on its ear. Neal himself had been hacked while in college and became interested in data security and technology. Keep the key untouchable, then the end result is enhanced security across any number of avenues.

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Dallas Security Data Company 134

PYMNTS

JULY 1, 2020

“From global customer acquisition efforts to real-time personalization of the user experience to infrastructure technology management, the opportunities are endless.”. Cloudy, With A Chance of Innovation.

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System Digital Banking Tools User Experience 268

PYMNTS

NOVEMBER 29, 2016

Eye think we’ll have a few puns — when it comes to biometrics, wordplay can be visionary, and payments innovation is within sight. Rush said that biometrics uses the increased capability of those devices to secure and make the applications and features more accessible and convenient — and, of course, more secure. Ba dum tss.

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Security User Experience Data Mobile 100

PYMNTS

NOVEMBER 19, 2020

Lots of companies have a lot of product mix information, and an AI platform can easily take that information and use it to make better decisions,” he said. AI tools can even be integrated into digital menu boards to display offerings that are informed by customers’ ordering histories, for example.

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Boston Fraud Meeting Mobile 200

PYMNTS

OCTOBER 18, 2019

Pay by Bank app offers a best-in-class digital payment solution that optimizes user experience while making transactions more secure and reducing fraud,” said Suren Nawalkar, senior vice president of consumer applications at Mastercard. PbBa is designed to work with the security of a consumer’s own bank.

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Retail User Experience ATM Security 116

PYMNTS

NOVEMBER 26, 2019

In recent years, the market has gone from one struggling with high financial illiteracy and limited card acceptance, to a bright spot in Europe for FinTech innovation. For traditional banks, compliance experts agree that it’s all about data — and the ability to share information with regulators. An Opportunity for Collaboration.

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Compliance Regulation Fintech Resources 182

South State Correspondent

MAY 18, 2023

The Start of Our Generative AI Journey “Tate,” a contraction of SouthS tate, was a brainchild of our Spark Innovation group, a team of 35 employees from various sections of the Bank brainstormed a use case, created personas, outlined a user journey, and then developed an action plan.

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US Training Examples Data 195

PYMNTS

MAY 3, 2016

User authentication and mobile security is gaining more significance in this era of digital banking, and Samsung SDS’ standard-based biometrics solution ensures simpler and secure user authentication to bring enhanced user experience to our customers.

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Samsung Mobile Payments User Experience 100

PYMNTS

OCTOBER 29, 2020

The solution, which secured about 20,000 SMBs to pilot the technology in the last year, provides deposit account and payment solutions that aim to compete with traditional banks that, as CEO and Co-founder Eyal Lifshitz described, "nickel-and-dime" businesses. That’s a critical advantage in the new normal.". TrueLayer Launches in Australia.

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US Fintech Tennessee Compliance 203

PYMNTS

JULY 30, 2020

Our new integration with Plaid supports our mission to remove the complexities of payment processing, so our clients can focus on innovation and the customer experience,” Galileo CEO Clay Wilkes said in the company’s announcement of the partnership.

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San Francisco User Experience Cards Customer Experience 159

Bobsguide

APRIL 13, 2022

Banque Misr extends collaboration with Finastra, selecting Fusion Trade Innovation and Fusion Corporate Channels to boost its offering and attract new customers. For further information please contact: Sofia Romano. Our open architecture approach brings together a number of partners and innovators. EMEA PR Manager. finastra.com.

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Regional Innovation User Experience Software 113

Jack Henry

AUGUST 24, 2023

By tapping into trusted resources and networks that share a commitment to innovation, Apple offers solutions and services that inspire confidence in customers. By seamlessly integrating partner products and services, they create a unified and compelling user experience. With more than 6,000 financial institutions in the U.S.,

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Apple Resources social media FDIC 78

Jack Henry

JULY 29, 2022

We know that in today’s market, consumers don’t compare financial institutions (FIs) so much as they compare experiences. As we speak, tech behemoths like Google and Amazon continue to take an innovative approach to customer engagement and expansion. Consumers clearly want freedom, flexibility, and choice.

User Experience 78

User Experience Google Lending Industry 78

PYMNTS

DECEMBER 7, 2016

Global IT firm Unisys Corporation launched a new software application that enables organization to fight cybercrime with enterprise-wide, micro-segmentation security that can be deployed at the touch of a button. At Unisys, we call this securing your tomorrow,” Altabef added. Stealth(aware) meets these standards across the board.”

Security 100

Security Analytics User Experience Software 100

PYMNTS

SEPTEMBER 23, 2020

But Connors noted that customers’ expectations when they interact online — particularly in places like virtual casinos – still remains paramount, especially in terms of payment choice, site security, and the payout process when a player is ready to digitally “cash out” their winnings. The user experience has to be good,” he said. “If

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Online Security Cards User Experience 221

PYMNTS

NOVEMBER 1, 2019

FinTech firms that want to participate in the program will have to undergo a security check. The idea is that the ability to choose between different financial services will improve the experience for customers, and give them a better sense of control over their own information.

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System Fintech User Experience Fraud 101

PYMNTS

AUGUST 23, 2019

These marketplaces also need to make sure that payments, however quick, remain safe and secure as fraudsters continue to hammer at the gates. Makeup marketplaces like NakedPoppy, for one, are using AI-enabled personalization tools to match their customers to the right products, simplifying the user experience.

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Millennials Trends Meeting social media 165

PYMNTS

NOVEMBER 10, 2019

The law, which was approved by Kenyan President Uhuru Kenyatta last week, complies with European Union legal standards, placing restrictions on how personal user data can be handled, stored and shared. I’m delighted to welcome AWS’s investment in Kenya.

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Regulation Data User Experience Training 109

PYMNTS

OCTOBER 10, 2016

As Throckmorton pointed out, it’s not about moving money but more about making processes better, more standard and more secure. “In addition, when thinking about faster payments, there’s still a need and a real desire for receivers of those payments to receive information about the payment.”. .

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Innovation Payments Industry User Experience 100

PYMNTS

SEPTEMBER 27, 2017

After all, if no one wants to use a new piece of tech, it doesn’t matter how groundbreaking an innovation it might be — it probably won’t be around for long. Partnering to provide a better experience. These partnerships include Microsoft and PayPal , both for security and identity protection efforts.

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America Samsung Security Apple 133

PYMNTS

AUGUST 10, 2017

Barclays applied the technology to telephone banking, so that callers would not have to input a password or give other identifying information in order to securely access their account. Bank officials touted the innovation as a form of insurance against fraud, and so far, it seems to be just that.

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Security Technology Fraud User Experience 156

Jack Henry

AUGUST 21, 2019

We know that in today’s market, consumers don’t compare financial institutions (FIs) so much as they compare experiences. As we speak, tech behemoths like Google and Amazon continue to take an innovative approach to customer engagement and expansion. Consumers clearly want freedom, flexibility, and choice.

User Experience 104

User Experience Google Lending Industry 104

PYMNTS

DECEMBER 18, 2019

Second, Sonic app users experience another layer of personalization, one in which the app recognizes and authenticates the user, then personalizes the menu to them. Indeed, the latest Payments and the Platform Economy Playbook examines how marketplaces are using technologies like AI to innovate the customer experience.

Retail 131

Retail Tools User Experience Technology 131

PYMNTS

JUNE 25, 2019

Collaborating with FinTechs means FIs can create innovative tools and consumer-facing features, but it also throws the established banking world into flux. Banks feel threatened that they’re going to lose the customer experience layer, which may gradually move to the third parties,” Zachariadis noted.

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Fintech Customer Experience Data User Experience 122

Insights on Business

NOVEMBER 12, 2018

Today, governance, risk and compliance (GRC) is being transformed by not only rapidly-evolving regulatory standards and growing costs of non-compliance, but also by the clear and present need for greater GRC adoption/engagement – by the first line of defense – while delivering added value by empowering business users.

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Compliance Technology User Experience Analytics 107

Cisco

AUGUST 31, 2020

Comments like, “Wow, I get to go to so many more sessions”, “Tons of information”, “I think I am full”, and my personal favorite “I think my brain is going to explode”, have been common. Cisco IMPACT is something that excites us every year.

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Las Vegas User Experience Industry Conference 77

PYMNTS

SEPTEMBER 7, 2017

There’s interaction with marketing and customer service teams, an eagle eye on data fraud — oh, and no small amount of effort devoted to innovation. On new solutions, I spend time in fundamental research analyzing new market trends, topics and use cases and exploring how to develop innovative technologies to expand into those areas.

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Analytics Fraud Innovation Industry 116