Fintech Millennials Online User Experience 
PYMNTS
SEPTEMBER 15, 2020
Necessity being the mother of invention, consumers rapidly reset their lives around digital across the board — from working to shopping to learning to managing their financial lives online. That number climbs to 38 percent among baby boomers, 74 percent for Generation Xers and 85 percent for millennials and Generation Z consumers.
PYMNTS
MARCH 17, 2020
Small businesses, particularly those launched by younger entrepreneurs, are often assumed to be a key driver of B2B FinTech innovation as business owners seek sophisticated, automated technologies to run their businesses. One of the biggest lessons would perhaps come as a surprise to many in the SMB FinTech space.
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NCR
JUNE 29, 2016
Coming of age during the last recession and being subjected to the barrage of headlines about financial executives misbehaving, many Millennials are distrustful of established financial brands and institutions. are in the bottom 10 of the least loved brands by Millennials. are in the bottom 10 of the least loved brands by Millennials.
PYMNTS
APRIL 2, 2018
The entrance of non-bank FinTechs and alternative lenders, too, is adding new pressures on traditional FIs to up their digital games. Online lenders and alternative players were a wake-up call to banks,” explained Glover. They realized customer expectations have evolved to the point where they want an upgraded experience.”.
Insights on Business
APRIL 28, 2017
Some of the most important elements mentioned by analysts and professionals can be divided into four models: Digital bank brands: Many established, full-service banks find it difficult to appeal to millennials. Wary of alienating existing customers, they do not want to alter their current branding.
NCR
APRIL 16, 2018
Consumer demands for the levels of speed, convenience and user-friendliness that digital banking can offer have never been higher. In the Gulf region, banks are competing to offer a next-generation digital experience to millennials and the even younger ‘Gen Z’ – groups that take digital services for granted.
Fintech Labs Insights
APRIL 11, 2017
Update: Check out a copy of AARP’s April 2017 Financial Innovation Frontiers report online. To win over this market, innovators need to: Remove friction from the user experience. Engage with thought leaders, entrepreneurs, investors and AARP consumers for a day of FinTech panel discussion and startup pitches.
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