Sat.Mar 14, 2020 - Fri.Mar 20, 2020

#Coronavirus, cash and the breakup of the Eurozone

Chris Skinner

I’m sitting staring at the wall. It’s been a long time now since being in a face-to-face meeting, conference or catching a flight. I’m staring at the wall. Thinking. Thinking. Thinking … what’s the meaning of all this? What’s the meaning of life? What’s the meaning of money?

Banks limit lobby access, waive fees amid COVID-19

Mobile Payments Today

Banks across the U.S. are limiting lobby hours and encouraging mobile banking in response to the COVID-19 outbreak. Many banks continue to offer fee waivers and penalty reductions for customers that need to access funds early

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Bankers seek defined role in disbursing emergency SBA loans

American Banker

Lenders are rallying around a bill from Sen. Rubio that would give them access to another $50 billion under the 7(a) program. It could face obstacles in the House, where a bill favors direct lending by the Small Business Administration. SBA Coronavirus Small business lending Community banks

Digital-only financial institutions avoid leveraging pandemic fears 

Bank Innovation

The novel coronavirus may be closing bank branches nationwide, but some digital-only financial institutions are trying not to exploit consumer fears.

The Best Sales Forecasting Models for Weathering Your Goals

Every sales forecasting model has a different strength and predictability method. It’s recommended to test out which one is best for your team. This way, you’ll be able to further enhance – and optimize – your newly-developed pipeline. Your future sales forecast? Sunny skies (and success) are just ahead!

The politics of pandemics

Chris Skinner

I was a little distraught over the weekend. With absolutely no warning, the Polish government closed the country’s borders. All flights and train travel banned. No inbound access at all, unless you are Polish or could provide Polish residency.

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Fintech Finastra Hit By Suspected Ransomware Attack


Banking technology FinTech Finastra was hit with a security breach on Friday (March 20), and was forced to shutter key systems and send employees home, according to a report by KrebsonSecurity.

Join our ‘Fintech in the Age of Coronavirus’ Zoom meeting (Subscribers Only) 

Bank Innovation

How will banking and fintech business models be impacted by this unprecedented coronavirus pandemic? What is the role of innovation in response to these rapidly unfolding events? How will banks and startups work together?

Did you take the world for granted?

Chris Skinner

It’s very strange times. I’ve taken travel for granted. For years, I’ve been used to open borders, easy connectivity and access to airports. The internet then fuelled that ease of movement and connectivity.

Banks step up to assist customers amid COVID-19

Mobile Payments Today

The banking industry is providing increased flexibility to retail and small business customers as the coronavirus puts enormous financial pressure on communities

B2B Pocket Playbook: End-to-End Guide to Sales Enablement

Sales enablement is the strategic process of providing sales teams with the content, guidance, and mentorship needed to engage targeted buyers. It’s all about equipping sales professionals with the tools they need to put their best-selling foot forward. And if sales teams want to continuously sell better -- and faster -- their sales enablement process must have a game-winning strategy. It's time for you to start selling smarter - and hitting your sales number - with the best B2B database in the market. Get started today.

FDIC Approves Square For Banking License


The Federal Deposit Insurance Corporation ( FDIC ) gave the green light to an application from the FinTech firm Square to create a de novo industrial bank in Utah, the agency said on Wednesday (March 18).

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Survey: Pandemic could spark lasting shift to digital channels

Bank Innovation

The push for digital products from banks amid growing social distancing measures may persist long after the COVID-19 pandemic ends, according to early survey results from INV Fintech, Bank Innovation’s sister banking innovation services platform.

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The rush to digitalisation post-pandemic

Chris Skinner

I’m getting a lot of people asking questions about what I think the coronavirus will mean long-term in the financial markets, so I’ve tried to jump forward to look back. Obviously, the big thing about a pandemic is that people are being told to stop meeting each other.

Mitigating Mobile Fraud with Secure Subscriber Enrollment

Mobile Payments Today

To streamline the enrollment process, while reducing the potential for fraud, GIACT released a new white paper, Mitigating Mobile Network Fraud with Secure Subscriber Enrollment , detailing the best practices in secure digital enrollment

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Pressure Points: How to Ensure Your B2B Pipeline Passes Inspection

This eBook highlights best practices for developing a pipeline management process that helps sales leaders and their team C.L.O.S.E (you’ll see what we mean in this eBook) more revenue through data-driven prospecting, stage analysis, and subsequent sales enablement.

Return of the TDR: How to Prepare for Coronavirus-Related Loan Restructurings


Key Takeaways For the first time in more than a decade, bankers may be dealing with large numbers of TDRs due to the coronavirus crisis. The FDIC recently reiterated that financial institutions should determine whether loans affected by COVID-19 should be reported as TDRs.

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Chase to temporarily close 20% of branches due to pandemic 

Bank Innovation

JPMorgan Chase told its employees today it will be closing about 20% of its branches starting tomorrow. A Chase spokesperson told Bank Innovation the move would “help us protect our employees as we provide essential services to our customers and the communities we serve.”

Our world is just a fiction

Chris Skinner

For a while, I presented the idea that our world is a fiction. It is a fiction based upon beliefs. We have shared beliefs. We believe the world is the way the world is. But the world isn’t this way. Borders. Borders don’t exist. We – humans – created borders.


Restaurants slash mobile ordering fees as America takes shelter

Mobile Payments Today

As restaurants across the United States shutter dine-in locations and switch to carry-out and delivery-only options, many fast casuals are discounting or totally waiving delivery fees in an effort to not only help keep their businesses alive but to do also make it easier for Americans to access foo

Marketing-Led Post-COVID-19 Growth Strategies

Businesses are laying off workers, shutting their doors (some permanently), and struggling to react to the radical destruction that coronavirus (COVID-19) is doing to our society and communities. Most have already sustained massive damage, and we still have yet to see the scope of impact of the global pandemic that has upended the globe. Any return to normalcy may seem far-off, but sales and marketing are on the front lines of restarting the economy. When the dust settles, we have a responsibility to turn our shock and grief into fierce determination, and lead the charge of responsible, strategic, sustainable future growth. However, there’s no team better suited to lead that charge than the marketing department. Marketers are uniquely positioned to provide creative solutions to aid their organization in times of change and chart a course for navigating success.

Coronavirus – Cybercriminals Strike in Times of Fear


Key Takeaways. There has been an uptick in phishing scams in Europe and North America related to the coronavirus. Assets available on the dark web include a real-time heatmap of COVID-19 cases. Educate your employees and stakeholders to stay protected.

Banks promote digital channels as pandemic keeps customers from branches  

Bank Innovation

As social distancing becomes the new normal and quarantine measures spike during the coronavirus pandemic, banks of all sizes are promoting their digital channels to customers. “We

The Finanser’s Week: 9th March 2020 – 15th March 2020

Chris Skinner

The main blog headlines are … “Are you willing to take the risk of investing in b t?” “Are Are you willing to take the risk of investing in b t?” Interesting headline. It’s not mine btw. It’s a question from a leading banker.

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JPMC First Big Bank To Shutter Branches As Virus Spreads


JPMorgan Chase is temporarily closing 1,000 branches — about 20 percent of its locations — in the wake of the coronavirus, according to a report in The Financial Times citing an internal memo. It is the largest retail bank to shutter branches because of the pandemic.

How ZoomInfo Helps Overcome the Top Pain Points of Inside Sales

Recent digital transformation has shifted the B2B landscape by ushering in the era of buyer empowerment. With more access to user reviews, analyst opinion, and industry research, decision-makers are more informed than ever while navigating what is now known as the “buyer’s journey.”

The Most Influential Women in Payments, 2020

Payments Source

The payments industry bridges many markets — including technology and finance — that haven't always demonstrated diversity at their highest ranks.

Robinhood outages show perils of move fast and break things

Bank Innovation

“Move fast and break things” is synonymous with Silicon Valley’s freewheeling tech culture. But one finance startup is learning the hard way that customers don’t like it when things actually break. As the coronavirus set off violent swings in global stocks, Robinhood Financial Inc.’s


Things worth reading: 16th March 2020

Chris Skinner

Things we’re reading today include … Banks are running out of cash EU rejects UK call for rapid agreement on financial services The plumbing behind world’s financial markets is creaking.

Innovating Cross Border B2B Payments: It Takes An Ecosystem


Tackling B2B payments friction is a journey, but when corporates take their transactions global, finding a remedy for cross-border B2B payments is a much more complicated process. The current climate of innovators appears to be up for the challenge, however.

Marketing Ops: The New Revenue Hero

As data continues to play a starring role in today’s B2B organizations, both marketing and sales operations professionals are poised to solidify their place as critical revenue drivers. In particular, the evolution of the Marketing Operations (Ops) role has created a new standard in marketing and has become a vital component of an organization’s success.