Cisco

OCTOBER 19, 2020

The dramatic change of habit in the behavior of banking customers, digital natives or not, has brought adoption of digital payment methods and new interaction channels. Various regulations, PIX, Open Banking and hundreds of innovations are completely changing the rules of the game in this industry.

User Experience 71

User Experience America Security Digital Banking 71

PYMNTS

JULY 7, 2020

It also opened the door for a boom of FinTech innovation and a flood of alternative lenders targeting the small- to medium-sized business (SMB) segment. And it may be an opportunity for alt-lenders to once again initiate an innovation boom.

Lending 171

Lending Industry Fintech UX 171

Perficient

DECEMBER 11, 2020

There is no shortage of user problems and tasks nor product features and functions to explore, and product teams live for finding new solutions. But too often, product teams become distracted by the thrill of a new user experience or the awe of a new technical innovation to pause long enough to make sure it makes economic sense.

User Experience 309

User Experience US Study Community 309

South State Correspondent

MAY 18, 2023

The Start of Our Generative AI Journey “Tate,” a contraction of SouthS tate, was a brainchild of our Spark Innovation group, a team of 35 employees from various sections of the Bank brainstormed a use case, created personas, outlined a user journey, and then developed an action plan.

US 195

US Training Examples Data 195

PYMNTS

JUNE 22, 2020

The business would also need to address all these issues without sacrificing its user experiences, ensuring that its Mexican consumers can shop and pay on its sites with the same degree of ease, speed and convenience as its U.S. This is a set of logistical difficulties with which eCommerce marketplaces like eBay are all too familiar.

Strategy 230

Strategy Payments America Examples 230

Gonzobanker

JULY 6, 2021

It has become crystal clear that digital transformation is now the largest technology initiative for regional and community financial institutions. Maybe this is the new reality for community bankers, but Cornerstone Advisors is seeing little evidence that they’re serious about implementing a comprehensive digital strategy.

Strategy 158

Strategy System Risk Management Technology 158

NCR

JUNE 3, 2016

Organizations are looking for the next innovation that will transform the way they interact with customers. Your customer experience competition includes the world’s most successful businesses such as Disney, Amazon, Google, Facebook and Apple, who are fanatic about delivering an extraordinary user experience.

Mobile 40

Mobile Customer Experience Software Strategy 40

Javelin Strategy & Research

FEBRUARY 1, 2022

2021 Online Banking Scorecard Javelin Report Date: June 29, 2021 Authors: Mark Schwanhausser , James Lee , Dylan Lerner Research Topic(s): Digital Banking , Mobile & Online Banking It’s undeniably a mobile-first world, and many institutions are putting the emphasis—and the money—toward enhancing users’ experience in that channel rather than online.

Report 40

Report Digital Banking Fraud Mobile 40

CB Insights

MAY 15, 2019

One popular approach: in-house financial innovation labs. We’ve created a list of finance innovation labs from some of the biggest names in the industry, as well as from newcomers looking to make a name through tech. We’ve written about corporate innovation theater before — and how sometimes corporate innovation goes wrong.

Innovation 78

Innovation blockchain Technology Groups 78

FICO

MAY 13, 2020

What is needed is a common framework – a platform – that fosters collaboration, unifies the processes, and provides a solid technological foundation for innovation and growth. Without a solid platform upon which to build, digital transformation projects can become just a tower-in-the-sky aspiration. The Power of a Platform.

Analytics 52

Analytics Strategy Survey Management 52

Perficient

FEBRUARY 24, 2021

The digital world is global, now, more than ever. 2020 was a year that challenged companies in every industry to not only adapt to an increasingly digital world, but to innovate quickly and accelerate their digital initiatives to survive in the competitive marketplace.

Software 294

Software United States Strategy Regulation 294

Fintech Labs Insights

DECEMBER 5, 2016

The platform is designed to allow companies to “innovate as you authenticate your customers” as well as add the latest authentication technologies available. More than ever, companies need to be inclusive of all of their customers and provide convenient authentication across all digital channels.

Security 12

Security Mobile Technology Virginia 12