PYMNTS

JUNE 22, 2020

PYMNTS recently spoke with Keala Gaines , eBay’s head of global payments services, to understand how the platform’s payments strategy has changed over the years as well as to understand the role payments has played in helping it grow from a small operation to serving business and consumers across 100 countries with 27 international sites. “I

Strategy 230

Strategy Payments America Examples 230

South State Correspondent

MAY 18, 2023

Led by our Chief Data Architect and SVP of Digital Strategy , the effort was a lesson in how to be more innovative and work together to achieve the sole goal of the customer experience. Google re-released “ Bard ” last week. Conclusion Generative AI is a material shift in bank operations and structure. That is an 11.6x

US 195

US Training Examples Data 195

PYMNTS

NOVEMBER 22, 2019

We always strive to introduce additional access points in the Chipotle ordering experience and overall digital ecosystem,” Chipotle Vice President of Digital Strategy and Product Management Nicole West said in an announcement. The company intends to refresh stores at a slower clip to keep more locations fully operational.

Retail 139

Retail Strategy United States Comparison 139

PYMNTS

AUGUST 15, 2019

Last month, The Washington Post reported more than 40 conglomerates, including Google and Dell, have nixed working with Chinese vendors in an effort to avoid those fees that aim to encourage businesses to shift their supply chains to the U.S. Asia is a bright spot for bank-FinTech collaboration, particularly in the area of trade finance.

Marketing 108

Marketing Regional Fintech Capital 108

PYMNTS

JUNE 15, 2020

Any business, new or old, that hasn’t used the last 12 weeks to rethink its business focus, business model and digital strategy likely won’t make it in the long term — but not because an overnight sensation will emerge in the next few months to eat its lunch. shift pioneers: Amazon, PayPal and Google.

Innovation 214

Innovation Mobile Capital Operations 214

Gonzobanker

MAY 31, 2019

Institutions have a wealth of data on existing customers and can easily purchase it for prospects (Google “Small Business Calling Lists” for over 200 million hits). A digitally optimized lending operation means an enhanced borrower experience, improved efficiencies and increased profitability. Contact us today to learn more.

Lending 136

Lending Community Bank Community Data 136

CB Insights

NOVEMBER 3, 2017

Corporate investors and their venture arms — including Amadeus Ventures, Google Ventures, Recruit Strategic Partners, and HR Ventures — have significantly increased their participation in funding to travel tech startups in recent years. Google Ventures. in 2017 YTD. HR Ventures. MakeMyTrip. Legend Capital. Hyatt Hotels. MAIF Avenir.

Digital Strategies 46

Digital Strategies Trends Google Capital 46

NCR

JUNE 3, 2016

Your customer experience competition includes the world’s most successful businesses such as Disney, Amazon, Google, Facebook and Apple, who are fanatic about delivering an extraordinary user experience. After an initial success, organizations quickly learned that a one-off capability was not a mobile or digital strategy.

Mobile 40

Mobile Customer Experience Software Strategy 40

PYMNTS

FEBRUARY 6, 2020

The very best among them have large digital strategies that address the full guest experience, from ordering on a mobile device to purchasing on-site right up through food delivery and encouraging the next visit. The stakes are too high to stay behind the pack for too long. Innovation Sparks.

Mobile 191

Mobile Operations Technology Payments 191

PYMNTS

SEPTEMBER 30, 2020

“The big difference from what we saw even just 10 or 12 months ago when it comes to digitization is that banks are really starting to understand this is where they want to invest,” Piatt said. “To To bring it to a fine point, the pandemic has clearly separated institutions into two buckets — the digital haves and the have-nots.

Cards 334

Cards Tools Community Bank System 334

Cisco

MAY 5, 2021

Operational bottlenecks that slow down the ability to change (agile methodologies are now all the rage). Grow business with existing clients, and realize operational efficiencies that provide exponential multiples on your investments. Futureproof your CX strategy. Our partnerships extend beyond Mobile Operators.

Customer Experience 129

Customer Experience Branding Tools Strategy 129

PYMNTS

NOVEMBER 20, 2020

This week featured the redesign of Google Pay, Walmart earnings and restaurant loyalty programs. Digital is the way to go for banks looking to grab deposits and customers — especially here in the States. operations speaks volumes about how (and why) PNC wants to gain scale in banking done in bits and bytes. PNC Advances $11.6B

Mobile 160

Mobile Strategy Google Innovation 160

Perficient

SEPTEMBER 29, 2020

I am the Chief Digital Strategist for Perficient. Our focus is on customer experience-oriented strategy and aligning our clients’ technologies, investments, and what their business operations are that deliver a great customer experience. It goes back to something we talk a lot about with digital strategy.

Marketing 294

Marketing Branding Data Industry 294

CB Insights

JANUARY 6, 2019

The Home Depot also operates a secondary lab out of Austin called BlackLocus. CVS — Digital Innovation Lab. The CVS innovation center is focused on creating new digital health solutions. Notable Projects: Lululemon Lab operates under the concept of “offline exclusivity.” Founded: 2015 .

Innovation 77

Innovation Retail Branding Technology 77

Gonzobanker

DECEMBER 22, 2014

A keen industry mind who banks the highest tweets-per-minute ratio of anyone out there, Bradley departed his VP digital strategy position at California’s $3B Mechanics Bank to be North American head of innovation for $77B and Top 20 worldwide bank Santander. Winner: Check Digit. That’s one helluva move up. Buena suerte, Bradley!

Los Angeles 101

Los Angeles Apple Risk Management California 101

Independent Banker

AUGUST 25, 2016

The panel of judges include: Jessica Wallace, former digital strategy/marketing engagement, ICBA; Sarah Elbert, executive editor of Delta Sky magazine; Carly Ferry, senior digital strategist, MSP-C; and Patrick Dix, vice president of public relations at SHAZAM Inc. Everything in one place.

social media 70

social media Community Bank Community Video 70

Fintech Labs Insights

DECEMBER 5, 2016

As consumers experience the convenience and security benefits that biometrics bring, enormous pressure is being felt by companies that are still using antiquated passwords as part of their digital strategy. This technology is sweeping across all digital channels. More than 92% of users prefer biometrics over passwords.

Security 12

Security Mobile Technology Virginia 12